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Consumer Duties

Online Course

About the CPD Course

This micro-course is designed to provide a comprehensive understanding of consumer duties in the financial services sector, focusing on compliance with the Financial Conduct Authority (FCA) standards. Participants will gain insights into the FCA’s vision, key regulations, and best practices to ensure fair treatment of customers, particularly vulnerable ones. Through a series of focused lessons, learners will explore the principles, rules, and practical measures essential for maintaining compliance and fostering consumer trust.

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CPD Provider

5Mins AI

5Mins AI

5Mins.ai, a Skills and Learning platform, helps organisations develop all their employees efficiently and effectively, no matter what their role. The 5Mins e-learning platform is used by diverse workforces to create a new generation of learners armed with the skills they need to succeed in the modern workplace
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CPD Subsectors

Corporate Training
Online & E-learning
Adult & Continuing Education
Educational Resources