Control Room Operators Course

This training will introduce you to the business continuity arrangements that will allow you to implement or support your organisations business continuity program and planning. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

This course is designed for events industry professionals to enhance their knowledge and understanding of working in a multi-agency environment during a crisis. It includes hands-on training using case studies, a practical exercise and group discussions that encourage an immersive learning experience. The course is aligned with the current Joint Emergency Services Interoperability Principles (JESIP) Doctrine, and once completed, it ensures that you and your organisation can work collaboratively alongside partner agencies and, when required provide support and make informed decisions during a crisis. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

Preparing your organisation for the unknown requires significant planning, forethought, and an organized effort to identify potential threats and take proactive steps to minimize risks. For many organisations, this type of focused preparation starts with creating an emergency plan or Business Continuity Plan. Over time, organizations may develop a more comprehensive business continuity plan for different scenarios—each intended to document and provide detailed instructions concerning how the organization will respond if/when an emergency occurs. But, how can you know whether your emergency response or business continuity plan is sufficient before you need to put it in action? Thankfully, tabletop exercises are a great tool that provides employee safety and business continuity leaders a low-cost but high-impact way of determining emergency preparedness before a crisis occurs.&nbsp,The exercise is designed to immerse the training audience in a realistic scenario that is taken from your own risk register. It will set out to validate their response in accordance with their doctrine and procedures. The exercise looks at procedures not people and can be multi-agency. It can also look at any key aspects of Response and Recovery and highlight the importance of working together with one aim. The exercise is designed to confirm both National and JESIP Doctrine. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

The course is designed for anyone who is required to represent their organisation alongside another responder. The course will prepare training audience to fulfil this role whilst also ensuring they understand current doctrine and procedures. The course is fully aligned to current National and JESIP Doctrine. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

The course will give the training audience the knowledge and skills aligned to good practice on how to make decisions and record information during a crisis. It will look at the key aspects of Decision Making and highlight the importance of recording key decisions to ensure individuals and organisations are prepared for a Crisis. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

This training is aligned with the NHS Minimum Occupational Standards for Emergency Preparedness, Resilience and Response (EPRR). The training course is for NHS staff with strategic, tactical or operational roles and responsibilities in Crisis Management. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

During a Crisis, if you operate at a tactical/silver level, this course is your opportunity to build on your knowledge and experience by either, introducing, refreshing, revising, or advising you in the critical activities you will be required to undertake. This course has been developed by drawing on the experience of practitioners to ensure it equips you with the knowledge needed during a crisis within your own organisation, as well as in multi-responder environments. Through case studies, group discussion this hands-on training course will provide an immersive, informative, and fun experience. The course is fully aligned to current Doctrine (JESIP). Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

The course will deliver the knowledge and understand of what is required when you are establishing or supporting the Multi-Agency Information Cell. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

Recovery starts with planning rather than waiting until after the response phase is finished. It is a systematic process aimed at restoring services, supporting communities and strengthening long-term resilience. The incident recovery process is a vital part of any organisation's plan. It designates specific roles, establishes structures and prioritises tasks following a major incident. This process necessitates collaboration, coordination and community engagement. Through case studies and group discussions this hands-on training course will provide an immersive, informative and enjoyable experience. The course is fully aligned to the current Joint Emergency Services Interoperability Principles (JESIP) doctrine and National Occupational Standards.

The training is designed to ensure the training audience who will have a role in the Emergency Control Room environment. It will look at the key issues that relate to the role and highlight potential pitfalls. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

The course will give the training audience the knowledge and skills aligned to good practice on how to operate at the Strategic level during a Crisis. It will look at the key aspects of Crisis Management by activity to ensure individuals and organisations are prepared for a Crisis. The course is fully aligned to current National and JESIP Doctrine. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

This Understanding and Implementing Joint Emergency Services Interoperability Principles (JESIP) Course is for all organisations who have a role and responsibilities in, responding to and recovering from Major Incidents/Crise. The course has been designed to cover the full spectrum of - JESIP Doctrine. The doctrine will be brought to life by including, Group Exercises, Case Studies that highlight 'why' things go wrong, Open Discussions and Videos. The course has been approved by the JESIP Team and developed in consultation with experienced practitioners from the 'Responder' communities and will be delivered by an experienced subject matter expert. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.

The training is designed to introduce the training audience to the requirements of writing an Emergency Plan by utilising an easy to follow 6-step process. and also once written it provides the information required to validate the plans. This course is designed for anyone responsible for creating and developing emergency plans and arrangements for their organisation. The 6-step process will outlining the legal aspects, good practice and professional requirements of effective emergency plans.&nbsp,&nbsp,Additionally, you might have plans and procedures in place to deal with major incidents or disruption to services, but have you validated them? The most effective way to confirm that your plans, people and procedures are robust and resilient is by exercising. If you have a responsibility to, design, develop and deliver of exercises, this course will teach you how to deliver exercises built on SMART objectives. The course was utilised by other organisations as it was recognised as ‘good practice’ throughout the UK. Whether you are exercising your own organisation or as part of a wider multi-agency partnership, this course will meet these needs. Please note: This course is available only to organisations booking directly. A minimum of 10 participants is required. Training is not offered to individuals.