Business Etiquette, Phone, Email & Meeting

This comprehensive training program encompasses the most essential skills administrative professionals would need to master to become proficient in what they do. It is loaded with a lot of exercises and reflection activities to enable participants understand what they are currently doing well vs what they need to do better. There is a lot of focus on business-based scenarios that are developed by a group of SMEs, and a wide range of several assessments and questionnaires adopted from trusted sources.

This eight-hour training program aims at equipping participants with the tools and techniques to better manage the performance of talents in their teams. Throughout the program, they will be exposed to practical tools they can use to get their employees work at their natural best and create the right performance culture to drive the overall performance of the organization workforce.

This Interactive training program aims at equipping participants with the most common tools, strategies and techniques to better manage their priorities and take charge of their time.