Housing Professional of the Future – Housing our core purpose

This session is to develop and enhance your existing customer service skills across the organisation, by equipping you with the right information and tools to deliver Abri’s Service Style to our internal and external customers. We are all custodians of the Abri brand and it's more vital than ever that we deliver a great service to our customers. Whether we are externally or internally facing, Abri’s Service Style should be at the heart of everything we do.

Come along to our history of social housing workshop with a sector professional. You’ll learn more the origins of social housing, and how it’s shaped the function and purpose of the sector.

Here you’ll find out about the legislation across housing and understand our obligations as a housing provider. You’ll find out who regulates us and how regulator standards and ombudsman guidance leads to policy.