Non-verbal Communication

Insight into the importance of your body language and tonality, and an awareness of how to read others is achieved. Authenticity and therefore impact and memorability is demonstrated through congruence in voice, body and words. In a series of interactive exercises, you will have the opportunity to work in pairs and as a group to explore impact of congruence and incongruence in non-verbal communication. Utilising tools and techniques to change mind-set, modify behaviour and change habits to improve your impact.

Is it hard to know what impact you have on others? Can you understand what other people are thinking about you? Do you dread that duel with the office red dragon?! Are you frustrated with other people and their lack of understanding or commitment? Tailored to your experiences, this is a reminder of how to use the Colours Model to flex your behaviour to get more effective results from conversations with colleagues. If you are getting the same results from similar patterns of conversations, this class provides an opportunity to work through adjustments to your own behaviour that may affect a new outcome. Chameleons change colour to hide. We can do it to help others and to help ourselves be seen more successfully.

To conduct exemplary coaching interventions is the difference between managing a team or individual to be good and encouraging them to excel. Coaching is an essential support for managers and their direct reports in pressured environments. This interactive workshop explores how to coach for excellence. Through rigorous practice using real life scenarios and utilising the Amplity Health Coaching Centric Culture tools, delegates will develop their skills on handling coaching challenges, making their interventions even more successful. Through stretching and challenging the delegates in this workshop, they will leave with a firm grasp of the key elements of coaching for excellence

To conduct exemplary coaching interventions is the difference between managing a team or individual to be good and encouraging them to excel. Coaching is an essential support for managers and their direct reports in pressured environments. This interactive workshop explores how to coach for excellence. Through rigorous practice using real life scenarios and utilising the Amplity Coaching Centric Culture tools, you will develop your skills on handling coaching challenges making their interventions even more successful. Through stretching and challenging yourself in this workshop, you will leave with a firm grasp on the key elements of coaching for excellence.

Carl Gustav Jung pioneered ‘typology’ - an interpretive framework to identify people’s behavioural preferences. Building on Jung’s framework and working alongside MBTI (Myers Briggs Personality Type Indicator), Amplity Colour Credentials uses a simple colour-based model of behaviours to provide a common language across the organisation. Primary Red, Extroverted Thinking - Goal Focus - Get it Done, Primary Yellow, Extroverted Feeling - Outward Focus - Get Appreciated, Primary Green, Introverted Feeling - People Focus - Get Along, Primary Blue, Introverted Thinking - Inward Focus - Get it Right, This practical workshop takes you through each of the Primary Colours exploring in detail the personality preferences for each. There are a number of exercises looking at the strengths and challenges of each colour, how to manage the different colour types, how to communicate effectively with people from each colour and how to get the best from them.

During this three-hour facilitated virtual learning event, you will learn how to critically appraise a research publication by judging its validity, the trustworthiness of the results and the value and relevance to clinical practice, enabling you to conduct informed discussions with Healthcare Professionals with confidence. You will have the opportunity to practice your new skills through exercises and group discussions by applying your learning to real life scenarios.

Do you sometimes find yourself doing work that you actually think others could be doing? Do you get to the end of the day and find you have (yet again!) picked up a load of new actions? Are you able to communicate clearly to those who work for you and with you what your expectations are or do you find yourself rescuing the priorities at the last minute to ensure successful delivery? This workshop will concentrate on the mind-set required to delegate effectively for better organisation. The tools covered include effective planning and management processes to enable a consistent approach to reward and recognition as well as performance management of others. The techniques practised are relevant for those who do not have line management responsibility but are leading on projects or have cross-business responsibilities without line manager authority.

Insights relevant to the multicultural environment are achieved with a short Diagnostic to ascertain areas of most need. In advance of the module, you are invited to share an aspect of multicultural working that is of particular interest to you. Everyone will have an opportunity to present this to the group and will share insights with facilitated tips and techniques for cultural mindfulness, and associated behaviours. You will leave the workshop better able to, recognise and positively act upon opportunities to optimise multicultural working, and the diversity in organisational, and societal cultures.

More businesses are utilising teleconferencing as a cost-effective way of connecting people around the world. It allows for fast and inclusive decision-making in an interactive way, or canvassing views from a team spread out geographically. You will role-play various teleconference scenarios taking it in turns to play the role of the Leader. The Leader role-plays are filmed and you are coached by an Amplity Performance Coach whilst watching your performance. In partnership, you will create strategies to improve your skills in creating maximum impact on teleconferences for the future.

Do you sometimes find you simply don’t have enough energy at the end of the day? Have you got so many balls to juggle (home and work) you are wondering how to keep them all in the air? Is it becoming harder to make good quality decisions in a timely fashion? Are you struggling to eat healthily or get sufficient sleep? Then this may well be the workshop for you.

Through practice and coaching, facilitative presentation techniques are confidently demonstrated. Enabling you to connect fully and naturally with your audience, achieving a more effective, engaging and memorable interaction. Using your own data, and through a series of exercises, interactive discussion and coaching, you will re-present in an advanced facilitative style which is filmed. You will benefit from feedback from colleagues and coaching from your Amplity Performance Coach. You will be supplied with a digital copy of your presentation to review and practice the skills you have learnt.

Sometimes scientific and clinical presentations are extremely complex, often due to compliance and governance requirements. The key to impactful, effective presentations is to tell a compelling story rather than simply disseminating data. Storytelling has been used since ancient times to tap directly into the subconscious mind to create a deeper learning experience. In this programme we discover what it means to use a story arc to form your scientific presentation ensuring it is memorable, credible and engaging.

Following this workshop, you are re-energised and invigorated through the development of realistic work/home life balance plans. Strategies are developed that enable you to focus on what matters most at work and at home through evaluation of current lives and priorities, and achievement of a fulfilling balance. A workable plan is established with methods to self-assess regularly. This interactive workshop will help you to identify what is working well and identify real and perceived hurdles in achieving equilibrium and harmony in work life balance. You learn new planning, prioritising and assertiveness skills to allow more efficiency and effectiveness, whilst having fun.

True leaders inspire others, is it enough to take your teams on a leadership journey or should we be striving for more? Motivating your team to go above and beyond is as important as being motivated yourself. Exploring robust leadership models, we develop an understanding of what it takes to be a great leader. We explore the impact of motivation and discover ways to inspire our teams in line with the strategic vision of the organisation. The workshop will provide a deep and full understanding of the importance of ensuring your teams are with you whilst leading them to success.

Everyone leads, regardless of whether or not they manage others at work. Being a great leader is a combination of self-belief, attitude, behaviour and experience. We all know people who are great leaders and we can articulate what it is we admire and respect about them. We also know managers who we would not follow and this is often to do with how they do things. This workshop explores principles of influence and leadership, including how to inspire and motivate others.

We all have times when we really want to ensure that the message we are delivering is heard and makes an impact on our audience. Whether you are about to give a presentation, need to build a relationship with a HCP or want to make a lasting impression following a quick discussion at Congress, this workshop will introduce the tools to support you in doing this.

This workshop for those with people responsibility will look at the overlaps and differences in the distinct skills of being a manager, a coach and a leader. Manage covers all the elements of planning and communication – how to get things done efficiently through others and how to be clear in expectation using consistent management and communication tools and processes. Next, the Amplity Coaching tool is shared and practised – how to plan for, execute and follow up outstanding coaching conversations using GROW (Goal, Reality, Outcomes and Will). Finally, Kouzes and Posner Leadership techniques are practised – how to articulate a compelling vision of the future and challenge the process to drive a high performance culture in the organisation.

Techniques on how to work effectively in a matrix environment and utilise the internal and external network will be covered in this interactive workshop. The MBTI and Insights profiling tools will be utilised so you gain a deeper understanding of your own preferences for communication and decision-making. They will become acutely aware of your strengths and weaknesses as an individual and as a team. You will need to complete Stakeholder Proformas as part of your pre-work which describe the observable behaviours of individuals you would benefit from having better working relationships with in order to be successful. We bring actors trained in the Pharmaceutical industry to play the part of the stakeholders. The difficult conversations are practised in front of colleagues for feedback and filmed for 1,1 coaching. Different influencing techniques will also be practised and you will be given coaching feedback by an NLP qualified Performance Coach.

Developing outstanding Medical Managers at all levels who can successfully manage their MSLs and Medical Affairs teams is a critical area for progressive pharma companies. The Management Excellence workshop explores what excellence for Medical Managers looks like so you have a clear picture of the mind-set needed to motivate and develop staff to deliver their best work. We cover the fundamentals of people management which all Managers should strive to be outstanding in, and a comprehensive framework for Managers to use in order to balance their work across individual members of staff, developing the team and delivering on required tasks.

A practical insight into how to plan for, effectively deliver and follow up on high quality external meetings, such as Scientific Advisory Boards, presenting to external agencies or managing booths at congress. All skills learned are relevant for managing internal meetings such as conferences and copy approval meetings. Practical elements covered include utilising a checklist in preparation, dealing with difficult situations, managing difficult people, handling difficult questions, adopting a professional and confident style for 1,1s and in small groups. The practice and feedback ensures you leave with significantly more confidence to do this than when you arrived. Different kinds of meeting scenarios are created and you will role-play different attendees and practise dealing with various scenarios. Each practical session is filmed and you will be coached on how you can improve your performance in better handling difficult meeting situations in the future.

Insight is gained in how to invest time in activities which will result in the greatest return. You will confidently display new skills which include how to, ‘say no nicely’, be taken seriously, recognise opportunities, prioritise effectively and get things done. This interactive session uses case studies designed for you to review in pairs and agree solutions to seemingly impossible challenges in order to manage time and maintain energy levels. Each pair presents their case study with their agreed priorities and management plan. Personal plans are individually prepared, with the group identifying the pinch points and offering collective, facilitated discussion and solutions. You leave with your newly learned plans to enhance your time and energy.

An opportunity to learn techniques to help you maintain a calm state in your life at work and home, and enable you to manage your internal state and remain in control. A state of mindfulness means paying precise, non-judgmental attention to the details of our experience as it arises. It helps us accept our world and not struggle to escape from our experiences. It is not always easy to stay present and feel peaceful and content. We worry that it will not last or we try to hold on to things. There are three basic aspects to meditation, 1. Connecting with the body, 2. Allowing the mind to settle, 3. Breathing and relaxing,

This dynamic and interactive workshop will enhance your clarity about and comfort with your work style, natural strengths and potential areas for growth. All whilst giving structure for understanding normal differences between people in a host of work related areas such as communication styles, preferred management style and working in teams. You will leave the workshop better able to understand differences between people and why they respond in certain ways to information and events. You will understand your own strengths and preferred management style and be better equipped to choose effective ways of managing and communicating effectively with others.

This is an extensive subject, however within this taster session, the core pre-suppositions of NLP are clearly outlined and applied to real life situations. You will develop greater self-awareness through exploration of the relationship between mindset, choices and experiences, and how you are able to positively influence your own patterns of mental and emotional behaviour. This intensive, interactive workshop provides a taster of NLP and its value underpinning excellence in interpersonal communication. Through NLP facilitation, you will work closely with others in group exercises, finding ways to connect better, understand behaviours and identify methods to find solutions in personal and work challenges.

Observe a sustained uplift in your presentation performance when you are taken out of your comfort zone during this workshop. Using your own data, you will practice tools and techniques to enable you to perform with charisma. Enhance your impact while presenting, whether internally or externally, at scientific advisory boards or congress. This intense, interactive workshop explores the effect of personal impact on a 1,1 basis, in small groups and when presenting to a large audience. You will be challenged and supported in a safe environment to practice impactful, engaging presentations. You will be given the opportunity to handle challenging Q&A sessions, using Amplity tried and tested methods that ensure questions are answered confidently. Presentations are filmed, with feedback offered from your colleagues and coaching provided by an Amplity Performance Coach. You will be supplied with a digital copy of your presentation to review and practice the skills you have learnt.

An MSL and an MSL Manager need to be able to operate effectively across all four paradigms of emotional intelligence, self-regard, other regard, self-management, relationship management. This programme will enable all four elements of EQ to be explored ensuring you are able to recognise ‘automatic pilot’ and therefore choose an appropriate response to HCP challenges. As with any ‘soft skill’ the learning and successful implementation relies heavily not just on the individual’s motivation, but on consistent support and follow-through. Therefore, an understanding and ability to ‘lead by example’ at all levels within Medical Affairs will ensure higher chances of sustainable change.

In this session, we will show you the tools of facilitation, utilising your own clinical data. You will practice different facilitation techniques until you are confident in being flexible and credible with your audience – regardless of how difficult your HCPs or stakeholders might be. We will demonstrate different techniques for engaging an audience so they experience more than a presentation of clinical data and are engaged in your content, leaving with a deep understanding of what to do differently in order that more patients gain access to, and benefit from, your medicines for the right reasons. This workshop is for presenters who are at a high standard and would like to take their skills to an advanced level.

Through role-relevant practice and coaching sessions, you will learn the art of effectively presenting to senior stakeholders (internal or external). Senior stakeholder presentations consistently have outcomes, purpose, clarity, key messages, and skilled discussion management, with the ability to flex. You are invited to bring examples of recent senior stakeholder presentations or anticipated future presentations. This way, the learning is immediately applicable upon return to work. You will be challenged in a safe environment through high impact exercises. Before presentations are filmed you will practice with relevant scenario role-play with Q&A management. Following presentations recording you will be given colleague feedback and coaching from your Amplity Performance Coach. You will leave with a digital copy of your presentation to review and practice the skills you have learnt.

This workshop explores how to effectively, plan, deliver and evaluate projects of any size. The broad principles will then be applied to specific scenarios which are relevant to your role. Opportunities will be provided throughout for the team to work on true to life scenarios and connect project management skills with your day to day role, making the new skills immediate and practical for ongoing application when returning to your day job.

During this two-hour facilitated virtual learning event, you will learn how to plan for, deliver and follow-up on an impactful and engaging remote call with a healthcare professional. You will also explore the skills required to manage a larger audience virtually with confidence.

One guarantee in life is continual change – how people deal with it in a resilient way is the measure of how successful they are in business. If you are happy in your life generally, confident in your role and have some control over your deliverables, you are better able to deal with change resiliently. There are a number of established tools for describing change, we will use a model of how to anticipate, manage and deal with change. Changing your mind-set about impending change, re-framing your approach and anticipating the positive is a great NLP-based technique for understanding beliefs, managing feelings and therefore changing behaviours.

There are times in life and at work when it’s essential to say no! The reasons for this are numerous – it may be for ethical or compliance reasons, because we don’t have the budget, because we don’t have the capacity or even the capability to deliver what another person is asking for, or it’s not in the best interest for our patients. We need to be confident, firm and clear whilst maintaining a good working relationship with others.