Delivering Excellent Maintenance, What Does It Look Like?

Our seminar features workshops presented by expert practitioners who understand service delivery from your perspective. The sessions are designed to give you the tools, knowledge and understanding to improve your team's efficiency and effectiveness.

This seminar provides an understanding of critical sea change in social housing

Building Services may all appear routine and mundane but do you really know what can jump up and bite you?

A one day seminar to provide an overview of the three key issue facing housing providers, Strategic Asset Management, Compliance, Procurement.

ARK's Managed Merchant Services seminar features a workshop presented by asset managing experts along with a case study supplied by a social housing provider. This session is designed to give the audience the knowledge and tools to understand how materials purchasing can be more efficient with better savings using a managed service.

Seminar provides delegates with an overview of the changing funding landscape and models available for delivering new affordable homes in a challenging funding environment. Fees payable.

The seminar explores the role of stock rationalisation in the YFM agenda and on-going asset management strategy for housing assets. Explains how to deal with the challenges that arise when rationalising, acquiring or swapping affordable housing stock. Fees payable.

The seminar takes a holistic view of housing stock and will assist housing organisations to take a strategic, long term view of investment priorities, assess how housing assets perform and to reap the rewards of effective planning. Includes case studies. Fees payable.

ARK's 'From factory to family and community' seminar features a workshop presented by asset managing experts, a member case study, and technical advice from a supplier. This workshop focuses on how Social Housing providers can combat the housing shortage with modern methods of manufacturing - delivering a cheaper and faster home.

The learning objectives of the Mental Toughness training is equipping the staff with the resilience to do their jobs and the tools, techniques to improve their performance and support others. Candidates will learn about their own mental resilience through taking in an online psychometric measure, this will provide them with their personal results looking at their confidence, commitment, control and challenge levels. The training will provide them with tools, tips and techniques to develop their mental toughness and resilience levels. This will not only support their personal development and in-role performance but the techniques will be transferable to use in their everyday lives.

ARKs "Planned Works and Materials" Seminar features a workshop presented by asset management experts and the Managing Director of an SME who undertakes works on behalf of CHIC's clients. This workshop focuses on best practice when undertaking a planned programme including a case study from a contractor that specialises in the delivery of such programmes.

ARK acts as the managing agent to the Central Housing Investment Consortium (CHIC). CHIC is a non-for-profit consortium of Social Housing Providers. CHIC exists to secure efficiencies and savings for our Members’ asset management programmes. CHIC has a comprehensive suite of EU compliant contracts and frameworks.ARKs “CHIC Services and Business Plan” Seminar features a workshop presented by asset management experts. This workshop focuses on consortia best practise to understand where services can become more efficient by working collaboratively.

Housing organisations have a track record for reaching out to people in the communities in which they operate ? but many still feel that their scope of influence is not being maximised. This seminar which will help you to strengthen your community engagement approach and increase your opportunity for a positive, constructive, mutually beneficial dialogue with community groups.

Does the affordable housing sector have the skills required to manage the risks and rewards of PRS and market sale to get this right first time? This thought provoking and practical seminar will enable you to properly assess the risks associated with the PRS and market sale.

ARK's 'Safe, legal and decent' seminar features a workshop presented by asset managing experts and technical advice from two service providers. This workshop focuses on how Social Housing providers can ensure that they comply with not only the EU compliance regulations, but also the specialist works compliance regulations.

Seminar explores options to maximise care services and deliver modern affordable homes that meet the expectations of an aging customer base within a challenging operating environment. Fees payable.

ARK's 'So do you understand Asset Management? Seminar features a workshop presented by asset managing experts and a member case study. This workshop focuses on the importance of Asset Management, the impact it has on The Market, and the key strategy. The overall aim is to improve Asset Performance knowledge.

This seminar explores the opportunities to foster a new generation of social businesses, enabling them to grow and benefit through procurement. Fees payable.

This training will equip the mentors with the tools, techniques and knowledge to help their mentees to positively change something - improve their confidence, develop their skills, realise their goals, increase their resilience and realise their potential. Creating a movement from where the mentees are, ('here'), to where they want to be. The delivery of these sessions, will be informative, interactive and reflective. They will enhance capabilities through providing a variety of tools, techniques and understanding to support solution-focus questioning, the GROW model, Smart objects, planning a brilliant future, building report, Five Cs Model of Mentoring (Challenges, choices, consequences, creative solutions and Conclusions).

Managers who can improve collaboration, retention, and performance will lead their teams successfully through the next few years. The way to do that is by doing the basics well, every day. Effective management isn't rocket science. It's doing the basics well, consistently. There are four foundation stones of being a great manager, 1-2-1, giving feedback, coaching, and delegating. These transcend industries, roles, and experience. If every manager did these four things well, you could cut your development budget.

ARK's "This is the Future…In-House Contracting and Cost Sharing Vehicle" Seminar features a workshop presented by asset managing experts and a member case study. This workshop focuses on the future of in-house contracting and features a case study showing the impact it has had 6 months and 2 years on from their inception.

ARK's 'What the regulator saw' seminar features a workshop presented by asset managing experts. This session is designed to understand asset management from a governing point of view. It provides knowledge of how this can be done and what stages to follow to achieve this.

Talent Match is a Test and Learn programme. The purpose of the youth leader training is equipping the youth leaders with the tools, techniques and knowledge to help positively engage with the mentees on the programme – to build rapport, obtain feedback from the mentees on the programme and influence change- to be the voice of ‘Talent Match’. This is a two - day training which will be informative, interactive and reflective. The session will enhance capabilities through providing a variety of tools, techniques and understanding to support solution-focus questioning, building report, active listening skills and facilitation skills to obtain feedback about the programme.