Certified Administration Manager

This Certified Empowered Leadership Professional training course, has been especially designed to put talent and skill together in a very powerful combination. This dynamic training course presents an opportunity for professionals and leaders to learn how to develop the creative edge to meet the challenge of excellent, innovative leadership, which is essential in all business activities. If you desire to be at the cutting edge of the latest Leadership Skills and strategies, and are choosing to empower, inspire and motivate yourself into the top professional zone, then this course is for you.

There are many people who can ‘manage’ a team. But to ‘Lead’ a team, department or organisation requires having a deep understanding of leadership principles, strategies & human psychology. This course will enable you to gain a deep understanding of time-tested leadership principles that are fundamental for anyone, as well as an insight into the very latest research on the current changes in societal & workforce attitudes & expectations, and how this requires us as Leaders, to lead our teams in a new way, that will ensure we get maximum engagement, performance, loyalty & results from our teams.

This course presents in-depth appreciation of the principles of effective management & the practices that generate employee engagement, empowerment and team productivity. Through the process of self-study, education and personal reflection, this learning intervention enables delegates to widen their understanding of what it is to manage whilst acquiring practical tools and strategies that offer immediate impact to the performance of their role and their team. Paramount to the learning outcomes, it provides progressive insights into becoming the “managerial leader”, a professional response to the ever-increasing demands now being placed on managers working in the “new post pandemic reality.

This training course will enhance delegates’ ability to negotiate effectively - a critical competency for internal and external business negotiations. It will equip them with a detailed understanding of the negotiation process and an appreciation of the elements of planning a strategy to achieve workable solutions and success. This training course covers the key stages of negotiation considers how disputes arise and provides delegates with the skills to follow a structured process to achieve results. The delegates will be introduced to different negotiation styles tactics and at the same time learn how to recognise and counter them effectively.

This course provides an effective way of understanding how strategy is created and executed. It is an opportunity for all professionals and leaders to learn how to convert strategy into an efficient operational performance. Strategy Focused Organisation (SFO) require a comprehensive execution model that supports long and short-term planning cycles, both strategically and financially. The execution model will support the entire set of management processes in order to continually review & evaluate performance, and track & assess the effectiveness of strategic initiatives. This training course will provide the basis that links strategy, planning, operations, and risk on a single platform.