About the CPD Course
This workshop offers skills, tools and techniques to improve your own communication, enhance relationships and help others to connect with you more effectively in order to resolve issues quickly and constructively. You will discover that communication must be a two-way process and how control language helps to clarify what others are saying. You will also learn listening and questioning techniques. By the end of the programme, you should be in a position, to communicate effectively to ensure mutual understanding and agreement, whilst cultivating productive and harmonious relationships, trust and openness in your business and personal life.
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CPD Subsectors
Online & E-learning
Business Consultancy
Clinical Training