About the CPD Course
An interactive video eLearning course, with a total of 4 hours of video, covering leadership and communication strategies to get the most out of your interactions with people. This course prepares you to handle the most common workplace conversations, including difficult situations. Including how to respond to negativity, how to delegate effectively, hold a performance review, give feedback and criticism without demotivating, handling toxic co-workers, giving praise, and ensuring people do what they say. The course is supplemented by downloadable written materials with step by step strategies and self-evaluation of your progress.
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CPD Provider
CPD Subsectors
Business Support
Corporate Training
Online & E-learning
Health & Safety