Incident Management training

People are the key success factor in a control room; this course is aimed at anyone working in an Event Control Room who need to understand the command-and-control elements of events and incident management. The course supports development of skills, knowledge and competencies in designing, managing and working in control rooms.

This workshop is aimed at leadership level with elements tailored to your own organisation’s arrangements. Our approach will include testing/validating single components of readiness, using our experience to create a challenging and constructive learning environment. This workshop will be delivered in-person and in-house.

This course provides a comprehensive introduction to the principles of logging and information management, focusing on the critical role these play in the events industry. The course is designed to equip participants with the skills needed to implement and maintain effective logging systems that ensure data integrity, support informed decision-making, and create a robust audit trail for compliance and accountability. This course suits a wide variety of organisations and individuals that need to ensure their information management and audit trails are effective.