Customer and Product Safety

Air pollution is the presence of all pollutant gasses (such as nitrous oxides and methane), particulate matter, dust and noise in the air that do not disperse properly and that produce harmful environmental effects. Air pollution is also creating a health emergency that affects us all globally. In this course, you will discover how to monitor air pollution, how to engage the right stakeholders, and how to identify and implement initiatives like training employees, switching to clean energy sources and cleaning the air to reduce your air pollution impacts. The course also gives you pointers on how to report and monitor implemented initiatives.

Corruption can impact many company stakeholders and take many forms including bribery, conflict of interest, money laundering and fraud. In this course, you will learn to identify these different forms of corruption and what actions your company can take to avoid these risks. You will learn about engaging the right stakeholders and how to identify and implement initiatives to prevent corruption. The course also gives you pointers on how to report on and monitor implemented initiatives.

This final course assesses your knowledge of the previous 4 courses. Please answer the following 10 questions. You will need to score at least 80% to complete this learning plan and earn your completion award and digital EcoVadis Practitioner badge.

This course introduces the benefits of implementing awareness training initiatives to your company, employees and bottom line. Engaging your employees on company operations and overall company processes increases their own efficiencies along with reducing potential risks. You will learn how to identify the key topic areas relevant to your employees as well as a range of sub-topic areas that should be considered in relation to your company's activities. Find out how to identify and engage the right stakeholders to develop your awareness training program and the steps to implement your successful training program.

Biodiversity is the variety of plant and animal life in the world or in a particular habitat, which is usually considered to be important and desirable. Many industries and workers rely on biodiversity for their production, without which they would suffer economically. In this course, you will learn about engaging the right stakeholders to reduce biodiversity-related impacts and how to identify and implement initiatives your company can take to protect biodiversity. For example, engaging in partnerships, training, risk assessments and integrating healthy ecosystems into your premises. The course also gives you pointers on how to report and monitor implemented initiatives.

Do you know how to prevent climate related damage? Do you know how to set meaningful carbon reduction targets for your company? To limit your impact on climate change, the global community has to reduce its greenhouse gas emissions to zero over the next 30 years. Companies have a role to play in meeting this net zero goal. In this course, you will learn why it is important to set carbon reduction targets, and how to achieve it using a variety of digital tools. You will discover how to track progress against your action plan, using key performance indicators.

Career management and training is the process of helping employees develop their skills and interests and using them effectively within your company. In this course, you will learn about engaging the right stakeholders and how to implement impactful training programs. The course also gives you pointers on how to report and monitor implemented initiatives. This course will give you the knowledge to help your company proactively support the training and careers of your employees, and ultimately creating a more sustainable world.

Do you know what coverage means in the context of management system implementation? Do you know why actions should be implemented across all sites? And why should certifications be attained across all of them? Coverage is an indicator of the level to which a company’s sustainability management system has been scaled up across its operations. In this course, you will discover the key initiatives to implement actions and certifications across your entire operations and management systems. These include, How to provide training, how to conduct risk and other sustainability assessments, how to implement environmental, labour, and sustainable procurement actions.

In this course, you will learn about engaging the right stakeholders and how to identify and implement initiatives to mitigate these risks and help prevent child and forced labor throughout your operations. The course also gives you pointers on how to report and monitor implemented initiatives. This course will give you the knowledge to help you proactively demonstrate your company’s dedication to preventing child and forced labor and ultimately creating a more sustainable world.

How can you integrate responsible sourcing of conflict minerals into your business model? Are you aware of the guidelines, regulations, endorsements and certificates related to this topic? Can you identify the key environmental, societal, and social risks and challenges that conflict minerals pose to your company? In this course, you’ll learn how your company can tackle conflict mineral challenges by creating a comprehensive management system and implementing key initiatives such as Creating a sustainable procurement policy, Completing a detailed conflict minerals risk analysis, Reporting on conflict minerals for selected suppliers and Creating an investigation or traceability system.

Thanks to the EcoVadis platform you can collaborate with your trading partners to gain an understanding of their current performance and identify their strengths, and improvement areas to develop corrective action plans. In this course, you will learn about the Plan, Do, Check, Act framework. This iterative, four-step management method will guide you on how to, Plan improvements and include goal setting, Implement the actions required to achieve the planned improvements, Measure and monitor the success of actions relative to baselines and goals, Make continuous adjustments to enhance the effectiveness of the process.

An inclusive workplace encourages diversity. It embraces the variety of characteristics, acquired by birth or experience, that make individuals unique. In company settings, this means including, accepting, and welcoming minorities. In this course, you will learn what diversity and inclusion entails and what actions your company can take to promote them. You will learn about engaging the right stakeholders and how to identify and implement initiatives to protect against harassment and discrimination. The course also gives you pointers on how to report and monitor implemented initiatives.

In this chapter you will be presented with a series of case studies. This chapter is designed to test your understanding of the materials presented in the previous courses, if you are unsure or would like further clarification on any topics please revisit the courses. We hope this will help you feel confident in your ability to complete the assessment, understand your scorecard and implement sustainability improvements, whilst giving formal recognition of your knowledge and understanding of EcoVadis Solutions.

In this course, you will understand how EcoVadis can help you on your decarbonization journey and how to use the EcoVadis carbon features at your disposal. You will understand how to undergo a Carbon Assessment, how to read a Carbon Scorecard and how the EcoVadis carbon ratings methodology works. You will also discover how to tackle Improvement Areas and Corrective Action Plans and how to track and leverage your company’s sustainability metrics to improve your carbon performance level. You will also learn to calculate you scopes 1 and 2 and estimate your scope 3 emissions and to share your PCF data with your customers.

This course will give you an overview of the products and services that EcoVadis offers, beyond the assessment process, and an understanding of how to leverage them in order to continue your improvement journey. This will include products that are included within your subscription package and available on the EcoVadis platform, along with additional paid for products and services that help you go that extra mile.

In this course, you will understand how IQ Plus can help your team develop an effective sustainability risk management program across your supply base. We will guide you through the steps to confidently using the platform's different functionalities. You will learn how the EcoVadis IQ Plus methodology works, how to get set up in EcoVadis IQ Plus and how to manage partners and drive sustainability improvements across your partner base. We will also provide next steps in your IQ Plus journey. This course will help you leverage IQ Plus risk data to help meet compliance requirements and implement your company's sustainability strategy.

This course will look at the methodology behind the EcoVadis assessment. We will consider sustainability management systems, and specifically the Policies - Action - Results framework which EcoVadis applies. We will also consider the management indicators that help create EcoVadis scoring formula, and the pillars of sustainability that are the foundation for the assessment criteria. We will consider the different criteria that may be activated depending on a company's industry, size and location, and any key stakeholders that should be involved in the assessment process.

Do you want to better understand the EcoVadis sustainability profile? Are you looking to leverage the EcoVadis platform to drive sustainability throughout your value chain? EcoVadis sustainability profiles condense the answers and findings from the questionnaires that companies submit during the assessment process. This course will walk you through the EcoVadis platform and explain its main features. Discover how to identify the strengths and improvement areas of your rated trading partners to enable them to implement corrective action plans and find out how to compare the performance of your trading partners with other rated companies in the EcoVadis network.

Protecting employees from work-related illnesses and injuries depends on promoting the physical, mental, and social well-being of workers in all roles. In this course, you will learn how to implement an effective employee health and safety program in order to create a safe working environment that enables workers to reach their full potential, reduce insurance claims, reduce medical expenditure, and improve employee morale. You will learn about engaging the right stakeholders and how to identify and implement initiatives to reduce your health and safety risks. The course also gives you pointers on how to report on and monitor implemented initiatives.

This course helps you understand the threat of climate change to your company and why it's so important to take steps to reduce your company's energy consumption and greenhouse gas emissions. You will discover the benefits of taking a proactive approach to combating climate change – for the planet and your company. Find out how to engage with stakeholders to develop an effective action plan, and explore some common initiatives that can be implemented in your company to the greatest effect.

An environmental policy, with its subsequent reporting, sets the foundation for driving change within your company. This course assists you through each step, in order to support compliance with rapidly evolving laws and regulations. You will understand which topics to include, which key stakeholders to engage, which metrics to use and how to formalise your documentation. Ultimately, you will be able to collect, monitor and communicate your company’s key performance indicators, both within your company and with the public.

An environmental policy, with its subsequent reporting, sets the foundation for driving change within your company. This course assists you through each step, in order to support compliance with rapidly evolving laws and regulations. You will understand which topics to include, which key stakeholders to engage, which metrics to use and how to formalise your documentation. Ultimately, you will be able to collect, monitor and communicate your company’s key performance indicators, both within your company and with the public.

An ethics policy, with its subsequent reporting, sets the foundation for driving change within your company. This course assists you through each step in order to support compliance with rapidly evolving laws and regulations. You will understand which topics to include, which key stakeholders to engage, which metrics to use and how to formalize your documentation. Ultimately, you will be able to collect, monitor and communicate your company’s key performance indicators, both within your company and with the public. Completing this course enables you to proactively demonstrate your company’s dedication to achieving its ethics goal, ultimately creating a more sustainable world.

An ethics policy, with its subsequent reporting, sets the foundation for driving change within your company. This course assists you through each step in order to support compliance with rapidly evolving laws and regulations. You will understand which topics to include, which key stakeholders to engage, which metrics to use and how to formalize your documentation. Ultimately, you will be able to collect, monitor and communicate your company’s key performance indicators, both within your company and with the public. Completing this course enables you to proactively demonstrate your company’s dedication to achieving its ethics goal, ultimately creating a more sustainable world.

In this course you will learn to identify the different types of greenhouse gas emissions, where they come from and how to calculate them. You will also discover how to identify and engage your internal stakeholders to help develop an emissions reporting program for your company. Additionally, to support your efforts, EcoVadis provides greenhouse gas management assessments and services to help you calculate your greenhouse gas emissions.

This course provides an explanation for why child labour prevention is important as well as a detailed description of various initiatives on how to prevent this from occurring in your own company and supply chain. Here is an overview of the course content divided into its 3 key sections, Description of child labour and how to guides for identification and remediation initiatives. Fictional scenarios showing how a company could identify and remediate instances of child labour in their own company or their supply chain. Case study of a real company implementing its child labour prevention management system.

This course provides an explanation for why discrimination & harassment prevention is important as well as a detailed description of various initiatives on how to prevent this from occurring in your own company and supply chain. Here is an overview of the course content divided into its 3 key sections, Description of discrimination & harassment and how to guides for identification and remediation initiatives. Fictional scenarios showing how a company could identify and remediate instances of discrimination or harassment in their own company or their supply chain. Case study of a real company implementing its discrimination and harassment prevention management system.

This course provides an explanation for why human trafficking prevention is important as well as a detailed description of various initiatives on how to prevent this from occurring in your own company and supply chain. Here is an overview of the course content divided into its 3 key sections, Description of human trafficking and how to guides for identification and remediation initiatives. Fictional scenarios showing how a company could identify and remediate instances of human trafficking in their own company or their supply chain. Case study of a real company implementing its human trafficking prevention management system.

This course provides an explanation for why modern slavery prevention is important as well as a detailed description of various initiatives on how to prevent this from occurring in your own company and supply chain. Here is an overview of the course content divided into its 3 key sections, Description of modern slavery and how to guides for identification and remediation initiatives. Fictional scenarios showing how a company could identify and remediate instances of modern slavery in their own company or their supply chain. Case study of a real company implementing its modern slavery prevention management system.

In this course, you will learn how to implement an information security management system. You will learn about engaging the right stakeholders and how to identify and implement initiatives to check the safety of data and information related to employees, customers and suppliers in your company. The course also gives you pointers on how to report and monitor implemented initiatives.

Due diligence is the process companies should carry out to identify, prevent, mitigate and account for how they address adverse impacts in their own operations, their supply chain and other business relationships. Companies have a responsibility to conduct due diligence to understand and deal with their adverse impacts. Doing so reassures employees that they are working in a safe and trusting environment. In this course, you will learn about implementing due diligence within your company, the best approaches to take and how to engage the right stakeholders. This course also gives you pointers on how to report on and monitor implemented initiatives.

This course will give you an understanding of EcoVadis as a global company, including our Vision, Mission, Purpose and achievements since being founded in 2007. You will learn about EcoVadis globally recognized method of benchmarking, sharing sustainability achievements and the complex challenges that our solutions aim to overcome.