Engineering
Customer Services
Electrical Distributors' Association (EDA)
This module covers, What is excellent customer service? The customer journey, Customer service, right first time, every time, The importance of stock availability, Time management, The skills of questioning and listening, Selling add-ons as a service, Measuring customer service and going the extra mile.
Training Course
Engineering
Distribution, Switchgear and Protection
Electrical Distributors' Association (EDA)
This module covers, Generation Transmission and Distribution, Distributing Electricity within a Property, Protection and Control Devices, Additional Protection, Supply and Metering, Specialist Applications.
Training Course
Engineering
EDA Introduction to Environmental Awareness
Electrical Distributors' Association (EDA)
This course covers, Key environmental factors, Environmental sustainability and ecological footprint, Reasons to support environmental awareness, Benefits to your business, Reduce, reuse, recycle - how this can work in an electrical wholesalers, The whole organisational approach/Construct Zero.
Training Course
Engineering
Fire Safety and Security Systems
Electrical Distributors' Association (EDA)
This module covers, Fire detection and alarm systems for non-domestic buildings, Domestic (household) fire alarm systems, Emergency lighting systems, Intruder detection and alarms, Access control and building intercom systems, Video surveillance systems.
Training Course
Engineering
Heating and Ventilation
Electrical Distributors' Association (EDA)
This module covers, Principles of heat, Heating – Elements controls and types of heaters, The principles of hot water, Types of water heaters, The principles of ventilation, Ventilation applications.
Training Course
Engineering
Industrial Controls
Electrical Distributors' Association (EDA)
This module covers, Switches and Indicators, Relays and Contractors, Fuses and Breakers, Motors and Motor Controls, Power Supplies, Enclosures and Panel Layout, Programmable Control and Automation, Sensing and Instruments, Environmental Considerations, Trends in Industrial Controls.
Training Course
Engineering
Introduction to the Principles of Electricity
Electrical Distributors' Association (EDA)
This module covers, Introduction to electricity, Direct current and alternating current, Electrical safety, Ratings and markings of electrical equipment, Introduction to low-voltage electrical installations, Electricity and the environment, Qualifications and accreditations for electrical installation work.
Training Course
Engineering
IT and Data Infrastructure
Electrical Distributors' Association (EDA)
This module covers, Information technology/data communications, Uninterruptible power supply, Structures cabling, Cabinets and racks, Connectivity, Termination, Test equipment, Cloud computing and data centres, Quality and best practice.
Training Course
Engineering
Lighting (Introduction)
Electrical Distributors' Association (EDA)
This module covers, Fundamentals of Lighting, Basics of Lighting Design, Safety Considerations of Lighting, Maintenance Considerations of Lighting, Environmental Considerations of Lighting.
Training Course
Engineering
Lighting (Systems and Controls)
Electrical Distributors' Association (EDA)
This module covers, Types of lighting controls, Dimming LED Retro-Fit lamps and LED fixtures, Multi-way control of stand-alone dimmers, Wired low-voltage lighting control protocols explored, Low-voltage wiring for lighting controls, Motion sensors, Wireless lighting controls, The Internet of Things and smart-phone app controls, Emergency lighting controls, Lighting control modules in commercial buildings.
Training Course
Engineering
Renewables
Electrical Distributors' Association (EDA)
This module covers, Promotion of uptake of renewables, Solar photovoltaic, Electrical energy storage systems, Electric vehicles, Heat pumps, Wind turbines, Energy conservation.
Training Course
Engineering
Wiring Devices and Controls
Electrical Distributors' Association (EDA)
This module covers, Introduction to wiring devices and controls, Switches, Styles, mounting arrangements and backboxes for wall-mounted socket-outlets and switches and associated products, Plugs and socket-outlets, Fixed wiring to free wiring connection devices, Modular wiring accessories, Other overhead lighting accessories, Ancillaries, Smart controls.
Training Course
