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Dealing with Difficult Customers

Training Course

About the CPD Course

Employees in customer-facing roles have to deal with customers with different behaviours and dealing with difficult customers can be challenging. Thus, it is important to handle the challenging situation and turn it into a means to create further opportunities with clients. This course aims to provide the knowledge and techniques on how to recognise and manage difficult customers or clients in the workplace.

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CPD Provider

Emrill Services

Emrill Services

CPD Provider No: 14282
Emrill commands an exceptionally high level of client retention and has enjoyed continuous growth since its formation in 2002. We deliver the full range of hard and soft facilities management and manned security services with innovative solutions tailored to support and meet the needs of our clients and real-time performance management systems, from master developments through to residential communities, industrial and commercial offices.

CPD Subsectors

Property Development
Property Management
Region - Middle East