Property, International
Business Writing Skills
Emrill Services
Requisite to most roles in an organisation is to communicate in writing in a professional manner. This course aims to provide techniques and improve one’s skills in writing different business correspondences and be able to communicate effectively with colleagues within the organisation and external partners using standard conventions.
Training Course
Property, International
Common Challenges in Business English
Emrill Services
Mastering the nuances in Business English and having the skills to avoid common mistakes can significantly enhance professional communication. This course aims to provide participants with the knowledge to identify and rectify common Business English challenges to improve communication effectiveness in professional settings.
Training Course
Property, International
Creating a Personal Development Plan
Emrill Services
Developing oneself is developing the organisations capabilities. Successful organisations encourage personal development planning as a method to uncover strengths and elevate existing talent. This course aims to provide the knowledge and techniques in creating a personal development plan to support effective performance management and career development goals.
Training Course
Property, International
Creating an Inclusive Workplace
Emrill Services
The course aims to provide participants with the knowledge and understanding to know how to create and influence a culture of diversity, inclusion, and equity. This course is highly interactive and requires participants to share personal experiences, best practice, and recommendations.
Training Course
Property, International
Creating Meaningful Customer Relationships
Emrill Services
Lasting customer relationships are the pillars of a successful business. This course provides learners with the knowledge and skills to create meaningful customer relationships.
Training Course
Property, International
Dealing with Difficult Customers
Emrill Services
Employees in customer-facing roles have to deal with customers with different behaviours and dealing with difficult customers can be challenging. Thus, it is important to handle the challenging situation and turn it into a means to create further opportunities with clients. This course aims to provide the knowledge and techniques on how to recognise and manage difficult customers or clients in the workplace.
Training Course
Property, International
Dealing with Difficult People
Emrill Services
As we continue to adapt in the changing world of work, we may encounter situations when we have to deal with people whose behaviours may challenge our perspectives and goals. This course aims to provide candidates with the knowledge and techniques on how to recognise and manage difficult people in the workplace.
Training Course
Property, International
Empathy at Work
Emrill Services
Empathy is a valuable skill for building positive relationships in the workplace. This course aims to provide candidates the knowledge and tools to enhance empathy skills at work enabling them to better understand and address the needs of their colleagues and clients in the field of facilities management.
Training Course
Property, International
Excelling in Conversations Through English Language Advanced Course
Emrill Services
This Advanced Conversational English course aims to improve ones speaking, listening, reading and writing English capabilities enabling candidates to become independent users of the English language. The course encompasses business vocabulary, presentation skills, effective communication, effective listening, professional jargon, email writing and interview skills. This course offers the full range of English skills needed for success on the job, career progression, training or academic.
Training Course
Property, International
Excelling in Conversations Through English Language Intermediate Course
Emrill Services
This Intermediate Conversational English course aims to improve ones speaking, listening, reading and writing English capabilities enabling candidates to become independent users of the English language. The course encompasses business vocabulary, presentation skills, effective communication, effective listening, professional jargon, email writing and interview skills. This course offers the full range of English skills needed for success on the job, career progression, training or academic.
Training Course
Property, International
Express Stress Management
Emrill Services
Addressing workplace stress is crucial for maintaining a healthy, motivated workforce and optimising overall productivity in the business. This course aims to provide participants with practical strategies to identify and effectively manage stressors in the workplace for immediate application.
Training Course
Property, International
Facilities Management Essentials: Introduction to Facilities Management
Emrill Services
People in the facilities management industry need to be equipped with the knowledge and skills required to manage facilities efficiently and support organisational goals. This course aims to provide candidates with a comprehensive introduction to the key concepts, principles, and practices of facilities management.
Training Course
Property, International
Financial Awareness in Facilities Management
Emrill Services
A two-hour session discussing the fundamentals of the 3 Key Financial Reports, Accounting Methods and Budgeting in order to efficiently operate financial functions in a facilities management industry.
Training Course
Property, International
Frontline Supervisor's Health and Safety
Emrill Services
This course aims to monitor, maintain and improve health, safety, environment and quality in line with the organisation's objectives. Emrill is committed to the elimination of all occupational injuries and illnesses and maintaining exemplary standards of environmental stewardship. We believe that our most important asset is our people and that reaching zero Lost Time Injuries and maintaining that standard is the only morally acceptable level of performance in health and safety management.
Training Course
Property, International
Fundamentals of Time Management
Emrill Services
The potential to achieve more in our jobs and career is partly dependant on how well we prioritise activities and manage our time. This highly participative course aims to increase employees productivity, prioritising and managing time and resources related to time.
Training Course
Property, International
Giving Professional Feedback
Emrill Services
Feedback is one of the methods used in continuously improving workplace performance when done the right way at the right time. This course aims to provide candidates the knowledge and skills to feel more motivated and empowered when receiving and giving professional feedback.
Training Course
Property, International
Handling Customer Transactions in Delivering Facilities Services
Emrill Services
Handling customer transactions at every stage leads to better customer experience, fosters loyalty and long-term retention. This course aims to provide participants with the knowledge and skills to effectively handle and interact with customers pre and post-delivery of facilities services.
Training Course
Property, International
Health & Safety Risk Management in Facilities Management
Emrill Services
A two-hour session discussing the fundamentals of identifying health & safety risks, health & safety impact on the business, impact on people and their families and controls functions in a facilities management industry.
Training Course
Property, International
HSSEQ Briefing and Presentation Skills
Emrill Services
Paramount to starting a shift or job, it is important to provide individuals with and reminding them of health, safety and welfare information. This course aims to familiarise delegates with the fundamentals of Health, Safety, Sustainability, Environment and Quality briefing and presentation skills and enable them to deliver effective HSSEQ presentations, toolbox talks, safety inductions and briefings.
Training Course
Property, International
Human Factors in Facilities Management
Emrill Services
Human factors directly impact workplace behaviours and performance. If undetected, human error may result to irreversible events or damages. This course provides candidates the knowledge to identify human factors impacting facilities management and skills to prevent and effectively manage human errors.
Training Course
Property, International
Information Gathering & Data Management
Emrill Services
Data is a precious thing and core business activities depend on it. As a team leader, you should grasp understanding of data and processes of how it is gathered within the organisation. This course seeks to unblock and explain key concepts of data and information whilst instilling confidence to collect and manage common types of data and information within the organisation.
Training Course
Property, International
Leadership Skills Training
Emrill Services
A practical leadership course focusing on communication, working with people, managing performance and getting results. Intended for new or aspiring leaders yearning to enhance their ability to improve teams and motivate staff, whilst developing your confidence, leadership and management skills.
Training Course
Property, International
Leading with Emotional Intelligence
Emrill Services
How we manage our emotions strongly influences our path to being effective leaders. A successful team leader can effectively manage his emotions to build trust and strengthen relationships that is crucial to team success. This course aims to provide candidates the knowledge and techniques to enhance performance in the workplace and effectively lead a team through emotional intelligence.
Training Course
Property, International
Lean Six Sigma White Belt Training
Emrill Services
The aim of Lean Six Sigma White Belt training is to introduce foundational concepts and principles for individuals to support problem identification and enable process improvement efforts within their own processes. Upon successful completion of this course participants will have the knowledge and skills to effectively identify problems and contribute to Lean Six Sigma projects at small scales.
Training Course
Property, International
Managing Change
Emrill Services
In a rapidly changing world, there is a need for individuals to adapt and cope through various transitions affecting organisational performance. This course aims to provide candidates the knowledge and skills to effectively lead change as required in their roles.
Training Course
Property, International
Managing Poor Performance
Emrill Services
Effective management of poor performance is key to enhancing employee productivity and sustaining organisational health. This course aims to provide participants with the knowledge and skills necessary to effectively address and manage poor performance within their teams and create a positive work environment.
Training Course
Property, International
Managing Work from Home Employees
Emrill Services
One may be a good manager of office-based employees or teams but may need to develop some new skills to meet the different demands of work from home set-up. This course aims to provide participants with the knowledge and skills to effectively manage, support and enhance productivity of work from home workforce.
Training Course
Property, International
Managing Workplace Conflict
Emrill Services
Workplace conflict occurs across so many organisations ranging from individual behaviours, difference in opinions to serious incidents. Conflict not dealt with, can lead to serious and devastating results in the workplace thus this training aims to equip people with the necessary skills to deal with and resolve conflicts in the workplace.
Training Course
Property, International
Performance Management Training
Emrill Services
Performance management is incredibly critical for an organisations success. Employees need to understand whats expected of them, and to achieve those goals they must be managed so that theyre motivated and have the necessary skills, resources and support, and are accountable. This Performance management course aims to monitor, maintain and improve employee performance in line with an organisation's objectives.
Training Course
Property, International
Planning and Organising Skills
Emrill Services
Performance of tasks and activities efficiently and effectively is vital in achieving both business and personal goals. This course aims to develop an understanding and provide candidates the knowledge and techniques of effective planning and organising of work as required by a practising or potential team leader.
Training Course
Property, International
Presentation Skills
Emrill Services
Speaking to groups and audiences is not as easy as it sounds, yet we use this method of communication every day. This training session analyses skills needed for delivering effective and engaging presentations to a variety of audiences taking into consideration the audience's needs, capturing interest, developing understanding, inspiring confidence and achieving presenter's set aims & objectives.
Training Course
Property, International
Project Management Training
Emrill Services
A practical training and certification that gives delegates the most practical and easy to understand way to problem-solving, project management and delivering results in an FM environment.
Training Course
