Consumer Duty

Find out about allergens and some important considerations for avoiding cross-contamination in the workplace. This eLearning provides a foundational understanding of allergens, some of the major risks in a food manufacturing environment, and what you can do to help prevent cross-contamination in your workplace.

Find out about allergens and some important considerations for avoiding cross-contamination in the workplace. This course provides a foundational understanding of allergens, some of the major risks in a food manufacturing environment, and what you can do to help prevent cross-contamination.

Find out about allergens and some important considerations for avoiding cross-contamination in the workplace. This course provides a foundational understanding of allergens, some of the major risks in a retail or hospitality environment, and what you can do to help prevent cross-contamination.

Asbestos awareness is a crucial topic in many workplaces, despite the fact that many employees are unlikely to come into contact with the substance. This course is designed to raise awareness of the potential dangers of asbestos, and help you to understand how you can play a part alongside the wider organisation to minimise the risks of asbestos exposure.

In today's fast-paced work environments, being able to clearly express your needs is key to maintaining productivity and wellbeing. This course will help you communicate assertively at work. You’ll learn how to set boundaries, say no when necessary, and make sure your voice is heard, all in a professional and respectful way. By the end of this course, you’ll feel more confident voicing your needs, contributing to a healthier work-life balance and a more inclusive environment.

Effective leadership requires clear, assertive communication that encourages team success. This course will help you develop essential assertiveness skills for effective team leadership. You’ll learn how to guide your team, set clear expectations, and say what needs to be said respectfully. You'll discover the right approach to assertiveness and when and how to apply it. By the end of the course, you’ll be more confident in managing your team and handling situations that call for assertiveness while maintaining a professional and balanced approach. This course will help you communicate assertively at work. You’ll learn how to set boundaries, say no when necessary, and make sure your voice is heard, all in a professional and respectful way. By the end of this course, you’ll feel more confident voicing your needs, contributing to a healthier work-life balance and a more inclusive environment.

Inspire your audience and make your key messages count. Learn techniques and top tips for delivering impactful presentations and how to open and close with style.

Bullying and harassment has a serious impact on those affected and creates a toxic working environment. Learn how to deal with specific incidents of bullying and harassment, as well as the steps you can take to maintain a positive culture and workplace.

Equity diversity and inclusion are evolving subjects that can feel tricky to navigate. Although most people see the benefits of a diverse and inclusive working environment many lack the understanding and confidence to be proactive and play a positive role. This course focuses on providing learners with the skills and confidence to not only comply with legal requirements but to be allies and help make the workplace a more supportive and inclusive environment. We demystify the subjects you may have read about or seen in the media and help you navigate them in your world.

Change is a reality of modern business life and so becoming more comfortable with it can really stand you in good stead. When everything feels like it’s changing around you having the confidence and skills to move forward can help you to be an asset to your organisation. As an individual within an organisation it’s important that you are able to play a positive role in implementing and supporting change and make the most of opportunities that come your way. As a change leader it’s important that you have the skills and confidence to lead your people through change initiatives.

Change is a reality of modern business life and so becoming more comfortable with it can really stand you in good stead. When everything feels like it’s changing around you having the confidence and skills to move forward can help you to be an asset to your organisation. As an individual within an organisation it’s important that you are able to play a positive role in implementing and supporting change and make the most of opportunities that come your way.

Do you know the difference between a learner-centred and a coach-centred approach? Do you know how to balance them during a coaching session? Learn when to ‘tell’ and when and how to help learners work out their own solutions using a careful mix of communication techniques.

Healthy competition keeps prices low and quality high. It increases choice and innovation. It's good for businesses, consumers and the wider economy. Competition law aims to keep the keep businesses honest and protect businesses small and large from unfair practices.

In this course, we'll look at how to conduct productive performance reviews that promote growth and understanding. We’ll explore how to address performance issues constructively, keeping conversations focused on solutions. You’ll also learn how to recognise and celebrate achievements in ways that motivate and inspire continued success.

Explore the complex world of workplace ethics in our concise course on conflict of interest. Take a look at situations that might pose a conflict, understand why maintaining integrity matters, and master strategies to effectively avoid or manage potential conflicts. This course will empower you to uphold ethical standards in your daily work, maintain transparency, and have confidence in your professional interactions.

The Criminal Finances Act is designed to tackle money laundering, corruption, tax evasion and terrorist financing. It creates two new corporate offences of failing to prevent criminal tax evasion which result in severe penalties, and these are the focus of this course.

Cyber security and phishing are hot topics in the workplace. With more employees working remotely than ever before, it’s crucial for everyone to understand and take responsibility for their own cyber security. It’s common knowledge that strong passwords are key to protecting data, but understanding why cyber security is necessary and what can happen if we don’t make an effort to protect our data is equally important. This course will show you why cyber security is vital for organisations, explore the types of cyber threats that often occur, and find out what these might look like in your workplace.

Research shows that a team which has a strong foundation of trust between its members and in their leader is more agile, more productive, more creative, more innovative, and more fun to work in. In this course, we help you learn how to, Build trusting relationships between your team members and between yourself and your team. Accommodate different world views within a positive team culture.

It's essential to recognise that disabled people are diverse, capable, and have unique strengths. Inclusive practices and supportive environments can remove challenges for disabled people to participate fully in society, promoting equal opportunities and respect for everyone. Kallidus has collaborated with Leonard Cheshire, a UK-based disability charity, to develop this course. Information on how learners can contact Leonard Cheshire directly for further guidance is provided in this module.

Working inclusively means adjusting our environments so they become inclusive and accessible by removing the barriers that prevent disabled individuals from participating fully and independently. It's about having open, honest conversations that challenge outdated perceptions and promote understanding. Kallidus has collaborated with Leonard Cheshire, a UK-based disability charity, to develop this course. Information on how learners can contact Leonard Cheshire directly for further guidance is provided in this module.

Can you tell the difference between a disciplinary and a grievance? This course explains how to conduct informal and formal reviews. It also outlines the role of Acas and looks at effective and efficient ways to resolve these situations to everyone's benefit.

Thanks to the rise of remote and hybrid working, people need to work with display screens in various different environments. While office work is still widespread, many work from home, desk-share or use mobile devices. This course will guide you through the best ways to ensure you’re working safely in your workspace and show you how to adapt your equipment to make sure you’re maintaining a good posture.

This course is designed to help you understand how to drive in a way that saves fuel and energy, reduces wear and tear on your vehicle, and lowers your environmental impact. Whether you are a new or experienced driver, this module offers valuable insights and practical tips for significant savings and a greener future.

Driving is a complex task that requires your full attention, sharp reflexes, and a well-maintained vehicle. Whether you're a seasoned driver or just starting out, understanding how to take care of both yourself and your vehicle is paramount to preventing accidents and ensuring the safety of everyone on the road.

Substance misuse can damage your health, expose you and others around you to harm, and may eventually lead to serious health, social and financial problems. Understanding the risks associated with drug and alcohol misuse, and knowing how to spot the signs that people might be struggling, is a key part of preventing substance misuse in the workplace. This course will raise your awareness of substance misuse and its consequences. You’ll learn how to identify signs of misuse, understand its effects on workplace safety and productivity, and find out how to offer support to affected individuals.

In this course, you'll learn how to delegate tasks to improve teamwork and productivity. We'll discuss why delegation is important, how to match tasks to the right people, and how to set clear expectations. You'll also learn ways to offer support and monitor progress to help everyone succeed.

Health and safety should be a priority for every workplace, and this includes knowing how to operate safely around electrical equipment. Most work environments feature some kind of electrical equipment, whether that be devices, appliances, tools or apparatus, and it’s important for everyone to be able to handle them safely and correctly. We’re going to explore how electricity can be hazardous, and what can be done to reduce and prevent its risks.

Embracing disability in the workplace goes beyond meeting legal requirements – it's crucial for creating a diverse and welcoming environment that values different talents and viewpoints. When companies genuinely support disability inclusion, they not only improve their image and attract a wider range of employees, but they also nurture a culture of innovation and understanding. Kallidus has collaborated with Leonard Cheshire, a UK-based disability charity, to develop this course. Information on how learners can contact Leonard Cheshire directly for further guidance is provided in this module.

Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others. An organisation full of people effectively working with each other to deliver an organisation’s goals is highly desirable. And employees who can recognise when their emotions are taking over and can learn to control them are an asset.

Businesses are struggling with increased energy costs in a challenging economic climate. Now, more than ever, thinking about your energy usage can make a significant difference to the profitability of your organisation, save you money and reduce your carbon footprint. This course covers why energy saving matters and what you can immediately do to increase energy efficiency where you work.

Environmental awareness has become a topic of global significance in recent years, with great emphasis on encouraging people to take responsibility for their actions.

Equity diversity and inclusion are evolving subjects that can feel tricky to navigate. Although most people see the benefits of a diverse and inclusive working environment many lack the understanding and confidence to be proactive and play a positive role. This course focuses on providing learners with the skills and confidence to not only comply with legal requirements but to be allies and help make the workplace a more supportive and inclusive environment. We demystify the subjects you may have read about or seen in the media and help you navigate them in your world.