Dealing with Grievance Issues

This module will help managers understand the area of employment law relating to carrying out effective appraisals and the benefits for the business, themselves as managers, and their employees. They will learn how to plan for and carry out appraisals in order to get the best from their employees by setting SMART(ER) objectives and Personal Development Plans to support them. What the course includes, Why appraisals are important, What a good appraisal meeting looks like, How to prepare for an appraisal meeting, Managing appraisal meetings, Objective setting - SMART to SMARTER and Personal Development Plans.

This module will help managers understand the area of employment law relating to dealing with disciplinary issues and will help establish a best practice process and procedure, whilst improving confidence in dealing with disciplinary issues of varying types. It will cover the importance of dealing with disciplinary issues fairly, along with the necessity to follow the ACAS code of practice in order to mitigate risk. It will also take you through a number of disciplinary scenarios and guides you through the process of how to approach them. What the course includes, Why it is important to follow a disciplinary process, Initial considerations when conduct concerns arise, The formal disciplinary process, Short-serving employees and Common problem areas.

This module will help managers understand the area of employment law relating to flexible working requests and will help establish a best practice process and procedure, whilst improving confidence in dealing with flexible working requests. Flexible working is becoming more common in the workplace and it is important to consider all requests in the appropriate manner. This module takes you through what flexible working is, the eligibility to request a flexible working pattern and the process that should be followed. What the course includes, Overview of dealing with flexible working requests, What is flexible working, Why an employer should consider a request for flexible working, Who is entitled to make a request for flexible working, What process should be followed, Common problem areas and A step-by-step guide.

This module will help managers understand the area of employment law relating to performance management and will help establish a best practice process and procedure, whilst improving confidence in dealing with performance management issues. The course includes, Why it is important to follow a performance management process, Initial considerations when performance concerns arise, The formal performance management procedure, Short serving employees and probation periods, Common Problem areas.

This module will help managers understand the area of employment law relating to unauthorised absence and will help establish a best practice process and procedure, whilst improving confidence in dealing with unauthorised absence situations. This module takes you through the difference between authorised and unauthorised absence and the process that should be followed, including appropriate forms of communication when dealing with unauthorised absence. You will follow three different scenarios which will demonstrate how to manage cases of unauthorised absence, along with identifying entitlement versus authority. What the course includes, Overview of dealing with unauthorised absence, Process - Contact and Records, Authorised absence, Case study and Disciplinary.

This course is aimed at HR Managers and Senior Managers. This module will help Managers understand the area of law relating to Shared Parental Leave which has been claimed to be one of the most complex areas of employment law. This module with help establish a best practice process and procedure and help give confidence in dealing with shared parental leave requests as well as giving the confidence to promote it.

This module will help managers understand the area of employment law relating to discrimination and equal opportunities and will help establish a best practice process and procedure, whilst improving confidence in dealing with discrimination and equal opportunities situations. The course includes, Equal opportunity policies, The protected characteristics, Who is liable, Types of discrimination, Exceptions to claims for discrimination, Pregnancy and maternity discrimination, Claims under the Equality Act, Equal pay.

This module will help managers understand the area of employment law relating to long-term and short-term sickness absence and will help establish a best practice process and procedure, along with how to ensure a consistency of approach in dealing with such situations and the benefits of managing these situations carefully. What the course includes, What is and is not sickness absence, Why it is important to follow policies and procedures, Preparing to manage sickness absence, A formal sickness absence procedure, Common issues and Case studies.

This module will help managers understand the area of employment law relating to managing the maternity process and will outline a best practice process and procedure, whilst improving confidence in dealing with the maternity process. This module includes, definitions, rights and entitlements (including time off for antenatal appointments) and will also make you aware of the pitfalls of dealing with maternity and pregnancy incorrectly or unfairly. You will get to understand the rules surrounding maternity leave and pay, including the notice requirements expected of the employee throughout the process, along with the responses required by the employer. What the course includes, Overview, Rights and entitlements, Maternity leave and pay, Checklist and case study.

This module will help managers understand the area of employment law relating to managing paternity leave and will help establish a best practice process and procedure, whilst improving confidence in dealing with managing paternity leave requests. This module takes you through the eligibility and entitlement for paternity leave, along with the request process and ensures that you are aware of the procedure at each point. In addition, it covers adoption scenarios and other forms of leave that are available. What the course includes, Overview of managing the paternity leave process, Time off to attend antenatal appointments, Paternity leave, Paternity pay, Paternity leave for adoptive parents and Additional categories of leave and checklist.