Dealing With Difficult People

This CPD-certified and RoSPA-assured level-1 e-learning course is suitable for anyone using abrasive wheels as part of their work or volunteering activity, and provides learners with an understanding of what abrasive wheels are, the different types of abrasive wheels, and what can go wrong. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to help learners understand abrasive wheels, and everything from what the law says about the use of them to best practice for their use.

A level 2 Adults at Risk course that provides learners with a thorough understanding of how to recognise adult abuse, the forms of abuse, acting on concerns, and reporting abuse.

A level-2 allergens course that provides learners with a thorough understanding of the 14 most-common food allergens, the symptoms of an allergic reaction, how to help a sufferer, and the law and its application to food preparation settings.

A level-2 asbestos awareness course that provides learners with a thorough understanding of what asbestos is, why and how it has been used, who is at risk from it, the different types of asbestos, the health risks, and what to do if you encounter it.

This level-2 e-learning course is specifically designed to give learners a good understanding of autism, how it affects children and young people, and what you can do to help autistic children and young people as part of your work,

This course is suitable for anyone working in a setting with vehicles or mobile plant. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to teach learners everything from what a banksman is and why the role is crucial to some of the most commonly used signals.

This e-learning course is specifically designed to give learners a good understanding of what first aid is, as well as a basic understanding of first aid techniques that can be useful in an emergency,

This e-learning course is specifically designed to help learners understand the specific challenges of becoming a manager and contains useful tips for making the successful transition,

A level-2 e-learning course that provides learners with a better understanding of what breast ironing is, what signs to look out for, and what actions to take

This CPD-certified course is suitable for anybody involved in the running or management of an early years setting. The course includes optional voiceover recorded by a professional actor, culminates with an assessment, and provides certification upon completion to evidence the learning provided. It is specifically designed to help the learner understanding the basics of budgeting in an early years setting, including why budgets are important in general, as well as guidance on how to plan and review a budget effectively.

This CPD-certified and RoSPA-assured level-1 e-learning course is suitable for anyone working within the construction industry, and provides learners with an understanding of what the Construction Design & Management (CDM) Regulations are, and what they mean for anyone working on construction projects. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to help learners understand the CDM Regulations and who they apply to, as well looking at everything from the roles of each duty holder, to the more general requirements for all construction sites.

This course is suitable for anyone who comes into contact with children and young people in their work or voluntary activity, and provides learners with a thorough understanding of the forms of child criminal exploitation, grooming models, risk factors associated with CCE, the impact of CCE, the signs of CCE, how to respond to disclosures and what action to take. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to give learners a better understanding of the nature of CCE, what signs to look out for and what actions to take.

This e-learning course is specifically designed to give learners a better understanding of what child on child is, how it affects children, and why it happens, It provides guidance on what the law says about child on child abuse and how to respond to it,

A level 2 Child Protection course that provides learners with a thorough understanding of how to recognise child abuse, the forms of abuse, child development, responding to disclosure, acting on concerns, and reporting abuse

A level-2 e-learning course that provides learners with a better understanding of the additional safeguarding responsibilities of those working in a boarding environment.

This CPD-certified course is suitable for safeguarding leads within any kind of setting, organisation or sector that works with children and young people. The course includes optional voiceover recorded by a professional actor, culminates with an assessment, and provides certification upon completion to evidence the learning provided. It is specifically designed to help safeguarding leads consider what happens in their sector and what they need to put in place. It assumes that the learner has already completed level 2 child safeguarding training, and concentrates on thresholds, what to do when referring, and how to manage the safeguarding of a setting.

A level-2 e-learning course that provides learners with a thorough understanding of the forms of child sexual exploitation, grooming models, risk factors associated with CSE, the impact of CSE, the signs of CSE, how to respond to disclosures and what action to take.

This CPD-accredited and RoSPA-assured e-learning course is suitable for anyone who might carry out or supervise work in confined spaces as part of their work. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to teach learners everything from why confined spaces are dangerous, the specific dangers they pose, what the responsibilities of employers and employees are, and how to ensure work that must be carried out in confined spaces is as safe as it can possibly be.

A level-2 e-learning course that provides learners with a thorough understanding of what county lines is as an issue and what it involves.

This level-2 e-learning course is specifically designed to teach learners the basics of good customer service, why it is important, and how to face the various challenges that customer service can present,

This level-2 e-learning course is suitable for anyone who owns an electronic device and wants to understand how to protect it.

A level 2 Data Protection course that provides and understanding of a person&#39,s rights as a data subject, including requesting the personal data stored about you by an organisation.

This level-2 e-learning course is specifically designed for education settings to give users an understanding into what GDPR is, the roles and responsibilities, how to handle data access requests, and how to respond to data breaches.

A level 2 Data Protection in Marketing course for anyone wanting to gain knowledge on the laws and practices of data protection in marketing.

This CPD-accredited, level-2, e-learning course is suitable for anyone who works in an education setting. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to teach learners how to manage behaviour positively, using a variety of techniques.

This e-learning course is specifically designed to teach learners a good understanding of the benefits of a culture that promotes diversity, inclusion and belonging, what this means in practice, how to make a DIB plan to make improvements in your organisation, using data to define your goals and decide both system solutions and culture solutions,

A level 2 Domestic Abuse awareness course that provides learners with an understanding of the definitions and forms of domestic abuse, how to spot it and what action to take if you suspect it.

This course is suitable for anyone who wants to better understand substance abuse. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, culminates with an assessment and provides certification upon completion to evidence the learning provided. It is specifically designed to teach learners everything from the basics of substance abuse – the signs, the effects, and recommendations for how it should be handled in the workplace.

A level-2 E-Safety course that provides learners with a thorough understanding of the risks that children face online, what preventative measures they can take, how to take action in the event of an e-safety incident, and what Ofsted expect.

A level 2 Equality and Diversity course provides learners with an understanding of what equality and diversity means in life, at work, and in the law.

This course is suitable for anyone who may be at risk of eye injuries or damage within their workplace or volunteer activities. The course includes optional voiceover recorded by a professional actor and includes downloadable resources, and provides certification upon completion to evidence the learning provided. It is specifically designed to teach learners everything from how eye injuries can occur, how to prevent them with the use of eye protection, and what to do if an eye injury does occur.

A level-2 e-learning course that provides learners with a thorough understanding of what faith-based abuse is and what it involves and how to recognise it.