Activating Customer Engagement

This is an empowering course designed to help you overcome adversity and unlock your true potential. Drawing from his own remarkable journey of resilience after a spinal cord injury, Chris offers practical tools, strategies, and personal insights to help you confront challenges, shift your mindset, and take control of your life. With engaging lessons and interactive workbooks, you'll learn to reframe negative thoughts, maintain momentum, discover your purpose, and ultimately live a life without excuses. Get ready to take action and transform your future.

In "Achieving Employee Resource Group Excellence," by Dr. Robert Rodriguez, participants delve into the intricate world of ERGs. With a blend of theory and practical insights, learners explore the historical context and evolution of ERGs, laying a foundation for strategic leadership. The course introduces the innovative 4C ERG Model™, emphasizing Culture, Career, Commerce, and Community. Participants gain expertise in structuring ERGs, budgeting, and fostering allyship, essential for driving organizational growth and innovation. By mastering effective leadership skills and measuring impact, learners emerge as confident leaders, capable of crafting impactful ERGs that champion diversity and inclusion while propelling business success.

Explore the transformative world of Artificial Intelligence (AI) with Gopi Kallayil, Google’s Chief Business Strategist. This course “AI Basics, For Maximum Productivity” simplifies AI concepts and demonstrates their real-world applications, like Google Translate and MedPalm, while addressing ethical considerations. Discover how AI reshapes industries with examples from Virgin and Carrefour, and learn to integrate AI into daily life and business operations. Understand AI’s history, core capabilities, and dual nature through engaging lessons. By the end, you’ll harness AI’s potential, balancing innovation with responsibility for future success.

AI-Powered Leadership, Elevating Human Capabilities" by Natalie Monbiot helps leaders harness AI to amplify human strengths. Designed for forward-thinking professionals, it explores how AI can improve decision-making, boost productivity, and drive innovation while maintaining a human-centred approach. Learners will discover how to collaborate with AI, avoid overreliance, leverage AI “twins” for growth, and apply ethical frameworks for responsible leadership. Through interactive lessons, the course equips executives, entrepreneurs, and team leaders with the mindset and tools needed to thrive in an AI-augmented world. Ideal for future-ready leadership in a tech-driven era.

In "Boost Your Revenue with Retention Strategies," join Melinda Emerson on a transformative journey to unlock the secrets of customer retention. Move beyond traditional customer acquisition methods and discover the power of nurturing existing customers for increased ROI. By the end, you'll elevate revenue, streamline marketing efforts, and cultivate loyal customers who stand by your brand. With interactive learning components, explore the importance of retention, develop customer-centric approaches, leverage technology for better service, and design successful loyalty programs. Equip yourself with the tools to boost revenue and create lifelong customers, propelling your business to new heights.

"Business Communication Skills, Breakthrough Techniques" led by Sally Susman, is a comprehensive course designed to elevate your business communication abilities. This course covers essential aspects such as body language, clarity, candour, creativity, and humour. It integrates expert insights, real-world case studies, and practical exercises to help you become a more effective and persuasive communicator. Ideal for professionals seeking to enhance their communication skills across various business scenarios, this course provides actionable techniques and strategies for immediate application, ensuring you can convey ideas clearly, build stronger relationships, and lead more effectively.

A dynamic leadership course inspired by nautical themes. Learn to identify and leverage your leadership strengths, remain calm in crises, and build team trust. Discover your "True North" to guide your actions in the corporate world. The course includes practical tools and exercises for crafting a personal mission statement, embracing accountability, effective talent management, and servant leadership. Whether you're starting or refining your leadership journey, this course equips you to navigate challenges confidently and achieve long-term success. Set sail towards leadership mastery with Captain Sandy Yawn.

Conflict Management for People Managers is a comprehensive course designed for managers seeking to enhance their conflict resolution skills. This course consists of eight chapters, each delving into critical aspects of managing workplace conflicts. From understanding the root sources of conflicts to exploring various conflict styles, participants will gain valuable insights. They'll also learn about conflict management techniques and the art of active listening. With practical lessons and case studies, this course equips people managers with the knowledge and skills needed to navigate conflicts effectively, foster a harmonious workplace, and build a better future through mediation and kindness.

Welcome to "Courageous Conversations Around Cancer in the Workplace," a course by Laurie MacCaskill and Tina Staley. Designed for individuals diagnosed with cancer and workplaces supporting affected employees, this course blends Laurie’s personal cancer survival experience with Tina’s expertise as a therapist and founder of Pathfinders. Gain practical strategies to manage cancer's impact on work and family, build robust support networks, and foster a workplace culture of empathy and understanding. Transform the cancer journey into a story of triumph with tools for effective communication, stigma management, and compassionate HR practices.

Embark on a journey of self-discovery with "Cultivating Clarity, Courage, and Confidence" led by Perla Tamez Casasnovas. This transformative course, curated by a seasoned entrepreneur and passionate advocate, equips you with invaluable tools to unlock your true potential. Delve into self-realization, conquer fears, and refine your purpose through actionable exercises and profound insights. With modules tailored to reinvent yourself, heal your heart, and envision success, you'll emerge empowered and ready to conquer any challenge. Embrace the guidance of a leader who embodies success and join this course to ignite the best version of yourself.

“Developing Leadership Presence as a Latino Leader" by Claudia Romo Edelman is tailored for emerging Latino leaders. Through personalized content and interactive exercises, participants embark on a journey of self-assessment and skill enhancement. From understanding the foundations of leadership presence to crafting a personal brand and action plan, participants will learn how to thrive in today's diverse professional landscape. By mastering networking, public speaking, and communication delivery with cultural intelligence, participants learn to leverage their Latino identity to inspire and innovate. This comprehensive course fosters authentic leadership and empowers individuals to make a lasting impact in any professional setting.

Digging Your Heels In to Be a Courageous Leader, by Joan Kuhl, equips ambitious women with practical strategies and confidence to drive personal and organizational change. Addressing systemic sexism and gender biases in the corporate world, the course empowers women to stay and enact transformation from within. Looking at leadership, data insights, conflict navigation, and work fulfilment, participants gain tools to confront challenges like the "good girl curse" and the gender pay gap. By fostering resilience and leadership skills, the course inspires women to demand better conditions and drive positive change in their workplaces, empowering them as courageous leaders.

Embrace Diversity, Unite and Conquer in Allyship is a transformative course led by Claudia Romo Edelman, designed to cultivate a deep understanding of Hispanic culture and the significance of allyship. In today's global landscape, embracing diversity isn't just beneficial—it's essential for personal and professional growth. Through this course, participants gain insights into Hispanic culture, recognize biases, and learn practical allyship strategies. From recognizing cultural nuances to fostering inclusivity in workplaces, each lesson equips individuals and businesses with actionable steps to promote diversity and mutual respect. By fostering allyship, this course empowers participants to create enriched communities and thriving workplaces.

“Embracing Change to Grow a Legacy Brand," by Moira Forbes, explores how adapting to change drives brand growth, especially in the media industry. It emphasizes navigating transitions while staying true to a brand’s core values. The course covers strategies for leveraging technology, including AI, fostering teamwork, and discovering strengths to build a lasting legacy. Participants will gain insights on evolving audience dynamics, especially targeting the female market, and sustaining success through conscious leadership and personal fulfilment. With engaging lessons, quizzes, and practical exercises, this course equips you to overcome challenges and grow your brand confidently.

"Embracing Leadership to Accelerate Growth" by Ashley Miles is a comprehensive course that explores how intentional and value-based leadership can drive sustainability and growth in both personal and professional life. It offers strategies to align business, career, and life, and provides exercises to help learners understand their values, tap into their 'inner bold', and devise proactive business plans.

This is a transformative journey led by Claudia Romo Edelman, designed to unlock the full potential of Latinas. Through insightful discussions and actionable strategies, this course addresses unique challenges faced by Latinas and offers practical solutions in prioritising health, wealth, and energy. Participants will gain a deeper understanding of cultural influences, learn to cultivate lasting changes, and develop a positive mindset conducive to success. From facing facts to reconstructing beliefs, each module equips learners with essential tools to thrive personally and professionally in today's diverse landscape.

“The Future of Human Connection: How AI is Transforming Our Interactions”, led by human connection specialist Simone Heng, explores the profound impact of AI on relationships. As technology reshapes communication, it enhances convenience but risks weakening genuine human bonds. Through real-world examples, case studies, and interactive exercises, participants will learn to navigate AI’s influence on friendships, intimacy, trust, and social skills. Key topics include combating digital loneliness, understanding AI-driven intimacy, and strengthening interpersonal connections. Whether struggling with social interactions or seeking to deepen relationships, this course provides practical strategies to preserve meaningful human connection in an increasingly AI-driven world.

“Harnessing the Power of Culture as a Leader,” led by Dr. Marcus Collins, explores the role of culture in shaping consumer behaviour. The course offers marketers insights into understanding culture, identity, and community, and how these influence brand engagement. Through a mix of video lessons, and interactive workbooks, participants will learn to define culture, examine its systems, and apply this knowledge to connect with audiences. Designed for both novice and experienced marketers, it emphasizes bridging cultural divides to create impactful brand narratives, ultimately improving engagement and business outcomes.

Hitting the High Notes of Inclusion is a comprehensive course that delves into the aspects of fostering inclusion in the workplace. In Chapter 1, participants explore the significance of finding their authentic voices, understanding the costs of exclusion and inequality, and how inclusion affects recruitment and retention. Chapter 2 delves into the core of belonging, emphasizing teamwork, the power of authenticity, and cultivating a career path from within. Chapter 3 highlights how authenticity boosts inclusion and empowerment. Chapters 4-7 explore mentoring, fearless creation, leadership, and paying it forward, all contributing to a more inclusive and kinder future.

Led by acclaimed author Sinéad Moriarty, guides participants in harnessing their creative potential to elevate their writing. This course covers techniques to unlock imagination, refine personal voice, and effectively adapt stories across various mediums. Students will learn research skills to enhance narrative authenticity, strategies to overcome writer’s block, and techniques for creating impactful, emotionally engaging language. Through interactive exercises and practical advice, participants will explore the crucial role of creativity in storytelling, ultimately building confidence and skills necessary for all writing journeys, whether beginners or seasoned writers.

Created by Amanda Slavin, an acclaimed educator and Forbes 30 under 30 honorees, this course is an immersive guide to leadership and engagement. With practical tools and strategies and using her innovative Seventh Level Engagement Framework, she invites you to rethink leadership. You will discover techniques for engagement, and delve into purpose-driven engagement at work. The course also emphasizes the importance of soft skills and creativity, urging a balance between work and home life. This course offers practical tools and strategies to elevate your leadership skills and foster a culture of engagement and empowerment.

Unlock your leadership potential with Breda McCague's transformative course in emotional intelligence. As a trailblazing leader and Woman of the Year recipient, Breda draws from her extensive experience to empower you. Discover the traits of exceptional leadership, master emotional agility, and unleash your innovative spirit. Through practical tools and insightful lessons, you'll conquer limiting beliefs and achieve unparalleled success. Dive into chapters exploring mindset mastery, empathy, and subconscious reprogramming. Learn to lead and thrive in hybrid environments while visualizing and realizing your goals. With Breda's guidance, cultivate your EQ and chart a course to unstoppable leadership.

Explore strategies for fostering high-performance teams, mastering clear communication, and navigating the intricacies of people management. This course covers performance metrics with SMART goals, harnesses the power of feedback, and unearths the potential of every team member. Learn the delicate dance of conflict resolution and transform differences into growth opportunities. As you journey through each lesson, you'll be equipped with practical tools, exercises and insights to shape, inspire and guide your team to success. Embrace your role as a transformative people leader and steer your team towards a brighter tomorrow.

"Impact Investing with Plant-based Innovation" led by Elysabeth Alfano, CEO of VegTech™ Invest, explores sustainable investing in plant-based innovations. The course equips learners to balance profit with positive environmental and societal impacts. It covers the principles of impact investing, the rise of plant-based investments, challenges in the food system, and innovative technologies like cultivated meat. Through a focus on megatrends and market strategies, students learn to align investments with their values, navigate market fluctuations, and assess real-world outcomes. Designed to foster ethical investment, the course offers actionable insights for a sustainable future.

A self-directed online training course for employers and employees to transform workplace engagement, satisfaction and well-being using the newest research in neuroscience.

Lead Meetings for Results & Real Leadership! by Mamie Kanfer Stewart - Author, CEO & Founder of Meeteor will teach you to master the art of effective meetings. Learn best practices in planning, role assignment and executing successful meetings. Enhance collaboration, productivity and leadership skills. Ideal for entrepreneurs, professionals seeking efficient business interactions and women leaders aiming for success in their roles. Say goodbye to unproductive meetings and embrace a new era of impactful leadership.

Leadership Development for Hispanics by Claudia Romo Edelman is a transformative course aimed at empowering Latinx leaders. Participants gain insights into leadership fundamentals, including cultural nuances through a series of modules. They engage in exercises to identify their leadership style and overcome barriers unique to Latinx leadership. By leveraging collective approaches and recognizing their Latinx "superpowers", participants develop personalized action plans for professional growth. This course celebrates the richness of Latinx culture while equipping leaders to thrive in diverse environments. Participants emerge with newfound confidence and strategies to lead with authenticity and impact in their personal and professional spheres.

Leading with Kindness and Strength, is a transformative course led by Fran Hauser, renowned for her insights on women's leadership. Discover how "Nice is Your Superpower" as Hauser dispels myths and introduces essential tools for success. Dive into mastering empathy and feedback skills, empowering yourself to speak up and cultivate confidence. Learn to seize opportunities and craft boundaries for time management. Focus on effective networking strategies and conclude with tips on paying it forward. Plus, access valuable tools and resources for ongoing growth.

In the "Lessons in Enlightened Leadership" course, Fortune 100 Board Member and tech executive, Carolyn Everson, unpacks the principles of transformative leadership. This course equips you with strategies to cultivate a thriving business culture, inspire confidence, and drive growth within your teams. Learn to embrace an innovative leadership mindset, while absorbing Facebooks company ethos, and build diverse, winning teams. Foster a deep understanding of transparency, value customer feedback, and explore an authentic approach to sales. A special focus is dedicated to the empowerment of women in tech and the roots of enlightened leadership.

Unlock your potential as a presenter with "Making Powerful Presentations" by Emmy award-winning television journalist and renowned media coach, Jane Hanson. Whether you are facing a large audience or a small boardroom, this course will guide you from being fearful to being confident.  Jane will equip you with the essential tools to deliver strong, clear, and concise messages, banishing any lingering doubts about your speaking abilities. Gain the confidence to become a relaxed, confident speaker, capable of captivating any audience, regardless of the circumstances.

In this course the Emmy-winning former CNN correspondent Gina London discusses the power of communicating with purpose and impact. The reader learns that communications is not a soft skill. It’s a critical skill and one you need as a leader.

“Mastering Non-Verbal Communications with confidence,” led by Emmy award-winning journalist Jane Hanson, equips you to master the art of non-verbal communication. Learn how to use body language, facial expressions, and entrance strategies to command respect and make lasting impressions. In today’s digital age, adapt these skills for virtual meetings to ensure your presence is impactful, even through a screen. Whether leading a team, pitching to clients, or networking, you’ll gain practical skills to communicate effectively and confidently. Elevate your ability to connect and leave a memorable mark on your audience.