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Conflict Management for People Managers

Online Course

About the CPD Course

Conflict Management for People Managers is a comprehensive course designed for managers seeking to enhance their conflict resolution skills. This course consists of eight chapters, each delving into critical aspects of managing workplace conflicts. From understanding the root sources of conflicts to exploring various conflict styles, participants will gain valuable insights. They'll also learn about conflict management techniques and the art of active listening. With practical lessons and case studies, this course equips people managers with the knowledge and skills needed to navigate conflicts effectively, foster a harmonious workplace, and build a better future through mediation and kindness.

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CPD Provider

GenConnectU

GenConnectU

GCU’s courses are designed to help build confidence and support success. Created for women, they focus on developing the soft skills needed to stand out, flourish, and advance in your career. Participants learn from experts on topics that matter to them and receive certificates recognising their skills and development.
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CPD Subsectors

Online & E-learning
Adult & Continuing Education
Educational Resources