Person-centred Care

This course will support you to meet the diverse social and emotional needs of the people you work with through planned activities. It is a varied course with lots of practical information about different approaches covering individual and group activities. We are confident the wellbeing of the people you support will benefit from these great ideas. We hope you will have lots of fun putting them in place.

Attention Deficit Hyper-activity Disorder is a complex neurobiological condition. ADHD usually diagnosed during childhood, and often persists into adulthood. More than two-thirds of children with ADHD will still have symptoms as teenagers. A further two thirds of these teenagers will still have problems as adults. It has been suggested as many as 3% of over 60s may have ADHD. This course will help you to recognise symptoms and formulise strategies, treatment options and prognosis.

Over the past 15 years, we have seen increasing and significant support for children in care and their education, leading to improved outcomes and better life chances for this vulnerable group. New legislation recognises that previously looked-after children will have the same needs even though their care status has changed and places greater emphasis of responsibilities for schools when a child moves out of care. Previously looked-after children start with the disadvantage of their pre-care experiences. These do not just disappear when they move to a permanent placement and may continue to have a significant impact on their learning.

Anaphylaxis is a life-threatening allergic reaction. It can happen very quickly and may cause death if it is untreated. This course aims to raise awareness about anaphylaxis and what the most common causes are. We cover how to support someone at risk of anaphylaxis and how to provide emergency treatment.

This course has been designed to provide people with an awareness and basic understanding about the Assistive Technology (AT) available to support adults who have memory loss or cognitive difficulties. It is about supporting people to stay safe and independent. The course covers a range of AT available, the purpose and effectiveness of AT, as well as how AT can have a positive impact on the well-being and quality of life of individuals and their carers. It explains how to access specialist information, assessment and support in relation to AT.

Home Office figures show that there are more than 5,000 unaccompanied asylum seeking children in the UK. Lone asylum seeking children are more likely to have experienced higher exposure to war combat, trauma and torture than those who arrived in the country with adults responsible for them. The difficulties ensuing from years of fleeing their home communities because of war, persecution or organised violence are multifaceted and complex. This course explains these issues and provides some examples how carers can help support these children and young people.

Everyone in the children's workforce needs to understand attachment and the impact on brain development if secure attachments are not formed. This course enables learners to gain this necessary knowledge about attachment and loss and also describes appropriate interventions to assist children and young people to recover. It emphasises the importance of teamwork in dealing with childhood trauma.

Autism affects over 700,000 people and impacts on 2.8M families in the UK. 1 in every 100 children is autistic, over 70% of those will be educated in mainstream schools with significant numbers in the care of the local authority. Outcomes for autistic children can be very poor if not given appropriate support. Parents and carers have a key role to play in enabling autistic children to thrive. This course enables learners to understand autism and how it affects the child they live with and provides a clear structure to meet the specific needs of an individual child.

We spend about one-third of our lives sleeping. Let's make it as safe as possible for people who need to use bed rails. This course provides essential information about the purpose of bed rails and using them safely. It will support you to reduce the risk of injury, provide information about bed rail maintenance and advise where to find additional information.

This course will help learners to understand how to support a child through grief and loss. It covers the different development stages of understanding of bereavement and loss which will enable learners to help and support children to understand and deal with their feelings.

This course provides an understanding of Bipolar disorder and the di?erent types of Bipolar. We look at how Bipolar a?ects individuals and the people around them with the aim to increase awareness of the symptoms and enable care and support workers to provide the best possible support to individuals a?ected by this mental health condition.

This course has been written by a specialist nurse following the Epilepsy Nurses Association (ESNA) best practice guidelines for training professional carers in the administration of buccal (oromucosal) midazolam. These are big and complex words and we will start with understanding what they mean. If you are planning to take this course, we recommend that you take our "Epilepsy Awareness" course first. If you feel you have plenty of epilepsy knowledge, you could just take the assessment to check and see if there are any areas you need to refresh on.

Online course covering the standards required to achieve the Care Certificate. Aimed at care and support workers. Useful for assessors and managers responsible for assessing and signing off the Care Certificate.

Child sexual exploitation is the sexual abuse of children and young people through the exchange of sex or sexual acts for drugs, food, shelter, protection, other basics of life, and/or money. In this course you will learn more about the possible sign of sexual exploitation, and how you can support young people who may be at risk. We will consider how children are groomed and what makes young people vulnerable to child sexual exploitation. The impact of exploitation may be severely psychologically damaging and children may remain vulnerable to abuse and exploitation in the future. We look at how you can help the young person in your care.

Children and young people are traumatised by living with domestic abuse. This course on Children and Domestic Abuse enables learners to understand the key issues facing these children, and how to help them to develop resilience and become more able to grow towards healthy and positive adult life.

This course is designed to give you an overview of coaching and mentoring, and to get you to look at some of the key behaviours, skills and techniques used by coaches so that you can apply these to your daily working practice. Carrying out supervisions, talking to clients and their families, taking your team through a big change initiative or managing an inspection, all of these situations require you to have conversations that can sometimes be quite challenging. We will be learning how to manage these conversations, looking at how you approach them and then exploring skills and techniques that will help you do it better the next time.

Everyone in the children's workforce needs to be able to communicate effectively with children and young people. This course enables learners to understand how general principles of effective communication can be applied specifically to work with children and young people. It also addresses record keeping and confidentiality in the context of communicating with children.

Online course providing an opportunity to refresh and expand knowledge about communication skills in social care. Aimed at care and support workers.

Have you ever had an incident with your bladder or bowels? Most of us have an embarrassing story about an occasional accident where we were caught short but, while we jest, there is a very serious side to managing continence. Whilst the odd incident may cause amusement for some of us, imagine experiencing this every day or every few hours. Living with incontinence, whether short term or permanently, is actually no fun at all. This course will help you to understand what is normal, when to seek support and what to expect.

Online course providing an opportunity to refresh and expand knowledge about communication skills in social care. Aimed at care and support workers.

County Lines was identified in 2014, it describes the approach taken by gangs originating from large urban areas who travel to locations such as county or coastal towns to sell class A drugs. Urban gangs typically recruit and exploit local children/vulnerable young people to courier drugs and cash. They use local property as a base for activities, which involves taking over the home of a vulnerable adult who’s unable to challenge them. The model known as county lines refers to the use of a single telephone number for ordering drugs operated from outside the area which becomes the group’s brand.

Online course explaining dementia, the symptoms, how it is diagnosed and how to support people to live well with dementia. Aimed at care workers but relevant to anyone.

Diabetes is serious. It can be life-threatening, however, people with diabetes can live long, healthy lives if their condition is kept well-controlled. In this course, we explain what diabetes is and what to look out for. We cover how it is diagnosed and how to provide care and support to a person living with diabetes. There are also links to other resources and organisations providing support and further information.

Welcome to our course about Down syndrome. Over the past 50 years the life expectancy of people with Down syndrome has changed dramatically. As a consequence, awareness of the condition, how the condition affects those who have it and those close to them, and what happens to people with the condition as they age, have all changed significantly too. This awareness continues to grow.

Online training course designed to develop the skills of freight drivers to keep themselves safer and their loads secure. The purpose of this course is to provide insight in to the existing security issues faced by HGV drivers and the scale of the losses incurred to date according to statistics. It is intended to assist in minimising the possibility of loss from the risks referred to and reduce the possibility of harm to drivers.

In this course we will explain what Dysphagia is, how to spot the signs, and who to refer to. We will give guidance on how to make mealtimes a better experience. We will also provide practical guidance on how to support someone who has Dysphagia and how to help them if they choke or become unwell.

We all eat and drink. For some people, this presents different challenges. This course is designed to look at how care workers can support people to eat and drink, to understand the challenges that people may experience and how to provide great care and support for people with eating and drinking.

Emotion Coaching offers an alternative to a behavioural approach which leaves no room to educate about emotions or to connect with the person. It induces shame and provides no learning about what could be done differently. Emotion Coaching helps all children and young people. Those who are struggling that we don’t know about and those more resilient children and young people who experience a challenging event or those who are struggling with particular challenges like bullying, exam pressure or life events happening at home such as death, divorce or poor health.

Emotionally Based School Avoidance (EBSA) is the term currently used to describe the experience of non-school attendance due to very high levels of anxiety. Situations of EBSA can be hugely stressful for everyone concerned. In this course you will learn to, recognise EBSA as one term with many reasons for non-attendance at school, understand the factors that can increase the risk of EBSA, recognise the resiliency factors that support recovery from EBSA, recognise each person's role to play in supporting experiences of EBSA, begin to develop a toolkit of ideas for solutions focused planning, implementation and impact reviewing.

Online course explaining what is involved in end of life care and what happens when a person dies. Includes religion and culture, promoting choice and control, grief, legal framework and communication. Aimed at care workers but relevant to anyone.

This course aims to raise awareness about epilepsy and the management of seizures. We look at the different types of seizure, how they are diagnosed as well as some of the treatments available. We provide essential first aid guidance to support a person having a seizure caused by epilepsy. We cover care planning and risk management with some case studies and provide links to further guidance.

Issues of equality and diversity are central to the values that underpin work with children and young people and their families. The Equality and Diversity course enables learners to understand how these issues affect every aspect of professional life, how to challenge prejudice and discrimination effectively and how to promote empowerment.