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QCD (Quality, Cost, Delivery) Metrics

Online Course

About the CPD Course

The learner will understand the principles of QCD Metrics (Quality, Cost, and Delivery) are the key customer satisfaction metrics that determine if a company is competitive. This Course is a great way to introduce people to the concept of QCD Metrics in the workplace. The course will also build upon the knowledge of people already familiar with the subject.

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CPD Provider

Intellelearn

Intellelearn

Intellelearn produce and distribute high quality e-Learning. We believe learning should be simple and straightforward and that's reflected in what we do. We're specialists when it comes to Continuous Improvement e-learning. We love working with our clients to create the learning that’s right for them. We take a collaborative approach – you know what you need your people to know and do, we’re experts in giving you a solution to make it happen. It could be e-learning, video, documentation or a blending of multiple types of content – the good news is we’re familiar with pretty much everything out there. We’re sure we can find what works for you.
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CPD Subsectors

Corporate Training
Online & E-learning
Adult & Continuing Education
Educational Resources