A 3-step process for supporting staff

This course is for school and college staff and leaders and teaches participants about the human stress response and recovery from acute or chronic stress situations. It explains the psychological and physiological response to high stress levels in a way that they can relate to in their specific workplace setting. The course empowers participants to take control of their reaction. It will teach a range of strategies that are effective in managing most reactions and can be used from a self-help perspective or to help others. It will also consider how they can best support their colleagues in stressful situations.

This course focuses on support for groups to alleviate the initial impact of a traumatic event in the workplace. A simple 3 step model, (defusing) is detailed with its associated aims and objectives. The mistakes that are commonly made by helpers are identified and the course details how to work safely and manage obstacles and challenges to the support process. Skills practice sessions embed this learning. The course considers attendance management and how defusers can contribute to supporting employees back into the workplace. The learning is set in the context of the organisation’s overall support programme.

This course educates participants on the human survival response during and after a potentially traumatic event in the workplace and teaches a simple 3 step psychological first aid model that will form the basis of an immediate, helpful, peer support intervention. The mistakes that are commonly made by helpers are identified and the course will detail how they can manage obstacles and challenges to the support process. The course includes a skills-based element with an opportunity to apply the learning in practice sessions. It also covers attendance management and how the employee can be supported back into the workplace.

The global pandemic has changed the way many employees work with home worker set to be an ongoing trend. When employees are based away from a shared workplace, they face additional pressures including isolation, and mental health issues can escalate without being addressed. This OnDemand course was designed by experts in crisis mental health to help team leaders support the emotional wellbeing of remote workers in a safe, structured way. Whether they are supervising home-based workers or mobile lone workers, it enables them to better recognise and respond to mental health issues from a distance.

Have you been on many, many different “diets” and lost the same half a stone several times over? Created by Counselling Psychologist (and ex-yoyo dieter) Cath Kerr and Dr Liz Royle, this online course is about the inner psychological battle that prevents you from achieving and maintaining what you want. The course offers the seven key steps that will help you to stop feeling frustrated and helpless and will give you the tools to have a focused and empowered mind-set. This in turn will enable you to take action towards optimum vitality and having the best body for you.

This course is for people who may encounter a potentially traumatic (or critical) incident at work. You will learn about the psychological and physiological response to workplace trauma (whether from a single event or cumulative, chronic trauma) and about post trauma reactions. You will learn a range of self-help strategies that are effective in managing the majority of post-traumatic stress reactions and in building resilience in chronic situations. This psychoeducation will help you recognise reactions in yourself and others and be empowered in managing these. You will learn about recovery from workplace trauma and when professional support is appropriate.

This course is for employees who may, as part of their duties, encounter an incident resulting in emotional or physical distress, psychological impairment or disturbance in usual functioning. It educates participants on the human survival response during and after such incidents and empowers them to proactively manage their own mental health and recovery. They are taught strategies that are effective in building resilience and managing the initial impact of an incident, and where and when professional help should be accessed. Research consistently shows that psycho-education and early intervention are crucial in facilitating a successful recovery.