Disability Inclusion and Etiquette Training

Level Playing Field’s Disability Access Officer (DAO) training looks to upskill staff and volunteers in this position to deliver a greater experience for disabled fans. The training specifically breaks down the key parts of the role, and considers how each particular area contributes to greater overall stadia access and inclusion for disabled fans. The training will highlight the clear expectations of a DAO, how to implement change, legislation and legal obligations and best practice. The training itself is interactive and, where possible, tailored to the group’s typical stadia and challenges.

Level Playing Field’s disability awareness training is a detailed training course set up to support match day stewards and provide them with best practice guidance on working with disabled supporters. From extensive research and consultation with disabled supporters and match day stewards, we have identified a need to develop a tailored training package to best support match day stewards. This training will cover, The role of the match day steward, Stewards’ responsibilities in relation to working with disabled supporters, Practical tips to ensure disabled supporters’ additional requirements are met and understood along the match day journey, And a comprehensive insight into previous cases involving stewards and disabled supporters.