Introduction to Conflict Management and Resolution

The purpose of this course is to introduce learners to the COSHH regulations for compliance purposes,, COSHH risk assessment and the appropriate COSHH safety procedures, and the different COSHH symbols.

The purpose of this course is to raise awareness of mental health issues with health care staff and others. It assumes no prior knowledge of mental health or learning disabilities.

Basic first aid at work refers to the fundamental knowledge and skills required to provide initial medical assistance in the workplace in the event of injury or illness.

The Certificate in Residential Property Management offers comprehensive training in managing residential properties, covering key aspects such as leasing, maintenance, tenant relations, and legal compliance. Participants gain essential skills in property marketing, tenant screening, lease agreements, rent collection, property maintenance coordination, and conflict resolution. The programme emphasises best practices in property management, including landlord-tenant laws, property inspections, budgeting, and risk management. Graduates are equipped to oversee residential properties efficiently, ensuring tenant satisfaction, property upkeep, and regulatory compliance.

The Certificate in Residential Property Sales provides comprehensive training in the principles and practices of selling residential properties. Participants learn essential skills in property marketing, client prospecting, negotiation, and closing sales. The programme covers key topics such as property valuation, market analysis, legal considerations, and customer relationship management. Through interactive workshops and practical exercises, participants develop expertise in showcasing properties, conducting open houses, handling inquiries, and guiding clients through the sales process.

The Certificate in Safeguarding and Child Protection for Nursery Staff offers essential training to nursery professionals on ensuring the safety and well-being of children under their care. This programme covers vital topics such as identifying signs of abuse, understanding safeguarding procedures, implementing child protection policies, and promoting a safe and secure environment within nursery settings. Participants learn effective communication strategies, reporting protocols, and how to work collaboratively with families and relevant authorities.

An introduction to effective communication skills, including, verbal and non-verbal communication.

Conflict resolution training equips individuals with the skills and strategies needed to effectively manage and resolve conflicts in various contexts. Through interactive workshops and practical exercises, participants learn techniques for active listening, negotiation, and mediation. They develop an understanding of conflict dynamics, identify underlying issues, and cultivate empathy and communication skills to foster constructive dialogue and reach mutually beneficial resolutions. Conflict resolution training promotes collaboration, reduces tension, and enhances productivity by empowering individuals to address conflicts proactively and constructively in both personal and professional settings.

An introduction to effective customer service, including interactions with customers and fostering positive relationships.

The program is designed to provide learners with an in-depth understanding of child development and effective strategies for supporting children and young people's growth and development.

The duty of care and how it contributes to safe practice, including dealing with comments and complaints and difficult situations and dilemmas.

This course is designed to increase the knowledge and understanding in equality, diversity and inclusion of people working in health and social care, and how it applies to their role.

The program is designed to provide learners with an in-depth understanding of Ethnic Diversity & Cultural Awareness.

The program is designed to provide learners with an in-depth understanding of Fire Safety and Awareness.

How to reduce self-doubt by developing a positive mind-set.

This is an introduction to counselling. It will provide professionals working in education and healthcare an outline of what counselling is about and help them to decide whether it is a subject they would like to explore further.

An introduction to the techniques and methods required to be successful in digital marketing.

An introduction to the techniques and methods used in SEO.

An introduction to the essential principles of HR, including employee relations and recruitment etc.

An introduction to the knowledge and skills necessary to work as a life coach.

The purpose of this course is to introduce learners to the regulatory requirement for reporting of injuries, diseases and dangerous occurrences.

An introduction to the techniques and methods used in Social Media Marketing.

An introduction to the basics UK GDPR for anyone involved in the processing and storage of data who would like an understanding of the workings and responsibilities of data protection regulations in the UK.

The Level 2 Certificate in Understanding Autism is a qualification designed to provide learners with a comprehensive understanding of autism and the principles of supporting individuals with autism. It is suitable for individuals who wish to increase their knowledge and understanding of autism, including those who work in education, healthcare, social care, or any other related sectors. The certificate covers a range of topics related to autism, including its characteristics, the impact it can have on individuals and their families, and strategies for supporting individuals with autism.

Food hygiene is a fundamental aspect of food safety that encompasses practices and procedures aimed at preventing food contamination, maintaining food quality, and safeguarding public health.

LCPS Level 2 Safeguarding Adults training provides a more in-depth exploration of safeguarding topics and prepares participants for more complex roles and responsibilities in safeguarding vulnerable adults. It equips them with advanced knowledge and skills to effectively ensure the safety and well-being of adults at risk in various settings.

LCPS Level 2 Safeguarding Children's training provides a more in-depth exploration of child safeguarding topics and prepares participants for more complex scenarios and responsibilities in child protection. It equips them with advanced knowledge and skills to effectively ensure the safety and well-being of children in various settings.

The Level 3 Diploma in Health and Social Care is a qualification designed to provide learners with the knowledge and skills necessary to work in various health and social care settings. It is suitable for individuals who aspire to develop a career in the health and social care sector or for those already working in the industry who wish to enhance their skills and knowledge.

This Diploma in Criminology course should give you a comprehensive understanding of various facets of both crime and the criminal justice system in the context of the United Kingdom. This subject is deeply interlinked with other social science disciplines like sociology, social policy, political science, geography, psychology, history, law, and police studies. The intersectionality of these disciplines cultivates what is termed as the 'criminological imagination,' which is essentially a nuanced understanding of crime, justice, and societal reactions.

Our MBA in Marketing Essentials is to provide professionals with an overview of the key concepts, theories, and practices of marketing, and equip them with the knowledge and skills to apply these in a business context. The course covers various aspects of marketing, including market research, product development, branding, pricing, promotion and advertising, sales and distribution, and metrics and analytics.

The program is designed to provide learners with an in-depth understanding of Modern Slavery.

Understanding the nutrients your body needs to function properly and how diet and nutrition contribute to good health.