Introduction to UK GDPR

Accidents, near misses, and dangerous occurrences can happen in any workplace, regardless of industry. Prompt and accurate reporting is vital not only for legal compliance but also for preventing future incidents and maintaining a safe working environment.

The purpose of this course is to introduce learners to the COSHH regulations for compliance purposes,, COSHH risk assessment and the appropriate COSHH safety procedures, and the different COSHH symbols.

The purpose of this course is to raise awareness of mental health issues with health care staff and others. It assumes no prior knowledge of mental health or learning disabilities.

Basic first aid at work refers to the fundamental knowledge and skills required to provide initial medical assistance in the workplace in the event of injury or illness.

The Certificate in Residential Property Management offers comprehensive training in managing residential properties, covering key aspects such as leasing, maintenance, tenant relations, and legal compliance. Participants gain essential skills in property marketing, tenant screening, lease agreements, rent collection, property maintenance coordination, and conflict resolution. The programme emphasises best practices in property management, including landlord-tenant laws, property inspections, budgeting, and risk management. Graduates are equipped to oversee residential properties efficiently, ensuring tenant satisfaction, property upkeep, and regulatory compliance.

The Certificate in Residential Property Sales provides comprehensive training in the principles and practices of selling residential properties. Participants learn essential skills in property marketing, client prospecting, negotiation, and closing sales. The programme covers key topics such as property valuation, market analysis, legal considerations, and customer relationship management. Through interactive workshops and practical exercises, participants develop expertise in showcasing properties, conducting open houses, handling inquiries, and guiding clients through the sales process.

The Certificate in Safeguarding and Child Protection for Nursery Staff offers essential training to nursery professionals on ensuring the safety and well-being of children under their care. This programme covers vital topics such as identifying signs of abuse, understanding safeguarding procedures, implementing child protection policies, and promoting a safe and secure environment within nursery settings. Participants learn effective communication strategies, reporting protocols, and how to work collaboratively with families and relevant authorities.

An introduction to effective communication skills, including, verbal and non-verbal communication.

Conflict resolution training equips individuals with the skills and strategies needed to effectively manage and resolve conflicts in various contexts. Through interactive workshops and practical exercises, participants learn techniques for active listening, negotiation, and mediation. They develop an understanding of conflict dynamics, identify underlying issues, and cultivate empathy and communication skills to foster constructive dialogue and reach mutually beneficial resolutions. Conflict resolution training promotes collaboration, reduces tension, and enhances productivity by empowering individuals to address conflicts proactively and constructively in both personal and professional settings.

An introduction to effective customer service, including interactions with customers and fostering positive relationships.

The program is designed to provide learners with an in-depth understanding of child development and effective strategies for supporting children and young people's growth and development.

The purpose of this Drug and Alcohol Awareness course is to provide learners with a clear understanding of the risks, effects, and implications of substance misuse in both personal and professional contexts. It aims to raise awareness of the impact that drugs and alcohol can have on health, behaviour, relationships, and workplace performance.

The duty of care and how it contributes to safe practice, including dealing with comments and complaints and difficult situations and dilemmas.

This course is designed to increase the knowledge and understanding in equality, diversity and inclusion of people working in health and social care, and how it applies to their role.

The program is designed to provide learners with an in-depth understanding of Ethnic Diversity & Cultural Awareness.

Female Genital Mutilation (FGM) refers to all procedures that involve the partial or total removal of the external female genitalia, or other injury to the female genital organs, for non-medical reasons. It is recognised internationally as a violation of human rights and a form of gender-based violence. The World Health Organization (WHO) classifies FGM as a harmful practice that has no health benefits and often causes severe physical and psychological consequences.

The program is designed to provide learners with an in-depth understanding of Fire Safety and Awareness.

Effective fire safety is essential for protecting lives, safeguarding property, and maintaining continuity in workplaces. Fires can cause devastating consequences, including injuries, fatalities, and extensive damage to buildings, equipment, and vital business resources. Even small incidents can disrupt operations significantly, leading to financial losses, reputational damage, and potential legal implications.

Gender identity refers to someone’s personal and deeply held sense of their own gender. It may align with the sex they were assigned at birth (e.g., male or female) or differ from it. Gender identity is an internal understanding of oneself as male, female, both, neither, or anywhere along the spectrum of gender.

The Health and Safety Essentials Course is designed to provide a comprehensive understanding of workplace health and safety, equipping learners with the knowledge and skills needed to identify hazards, assess risks, and implement effective safety measures. It goes beyond basic awareness by offering practical guidance on legal responsibilities, emergency response, and the creation of a strong safety culture.

How to reduce self-doubt by developing a positive mind-set.

An introduction to what conflict is, how it happens, and how it is managed and resolved. An outline of the principal theories and thinking underpinning the practice of conflict management and resolution.

This is an introduction to counselling. It will provide professionals working in education and healthcare an outline of what counselling is about and help them to decide whether it is a subject they would like to explore further.

An introduction to the techniques and methods required to be successful in digital marketing.

An introduction to the techniques and methods used in SEO.

An introduction to the essential principles of HR, including employee relations and recruitment etc.

An introduction to the knowledge and skills necessary to work as a life coach.

The purpose of this course is to introduce learners to the regulatory requirement for reporting of injuries, diseases and dangerous occurrences.

An introduction to the techniques and methods used in Social Media Marketing.

The Level 2 Certificate in Understanding Autism is a qualification designed to provide learners with a comprehensive understanding of autism and the principles of supporting individuals with autism. It is suitable for individuals who wish to increase their knowledge and understanding of autism, including those who work in education, healthcare, social care, or any other related sectors. The certificate covers a range of topics related to autism, including its characteristics, the impact it can have on individuals and their families, and strategies for supporting individuals with autism.

Food hygiene is a fundamental aspect of food safety that encompasses practices and procedures aimed at preventing food contamination, maintaining food quality, and safeguarding public health.

LCPS Level 2 Safeguarding Adults training provides a more in-depth exploration of safeguarding topics and prepares participants for more complex roles and responsibilities in safeguarding vulnerable adults. It equips them with advanced knowledge and skills to effectively ensure the safety and well-being of adults at risk in various settings.