Business, Construction, Education, Human Resources
Call Centre Associate Certified (CCAC)
Management and Strategy Institute (MSI)
Learn the key skills to effectively answer calls in a call centre environment. Understand how to listen to a caller's needs, then find the most appropriate solution to their issue.
Online Course
Business, Construction, Education, Human Resources
Certified Conflict Manager (CCM)
Management and Strategy Institute (MSI)
This program will provide you with the skills necessary to resolve conflicts peacefully, fairly and decisively while staying emotionally balanced. This innovative certification is designed for HR professionals who are looking to work for either small businesses or large corporate entities.
Online Course
Business, Construction, Education, Human Resources
Certified Continuous Improvement Manager (CCIM)
Management and Strategy Institute (MSI)
Learn to champion a lean organisations continuous improvement journey through application of Lean and Six Sigma principles to rapidly improve Quality, Reduce Lead Time, Improve On-Time Delivery and Reduce Overall Costs.
Online Course
Business, Construction, Education, Human Resources
Certified Quality Event Planner (CQEP)
Management and Strategy Institute (MSI)
Learn to prepare events of all sizes. These events can be celebrations likes weddings and birthdays. They can be educational events like conferences and corporate meetings. They might also be political events or large rallies.
Online Course
Business, Construction, Education, Human Resources
Certified Social Media Manager (CSMM)
Management and Strategy Institute (MSI)
Learn to manage the social media accounts of large companies. Learn how and when to use social media to supplement a broader marketing strategy.
Online Course
Business, Construction, Education, Human Resources
Change Management Specialist (CMS)
Management and Strategy Institute (MSI)
This course is designed to give the student a solid understanding of how to implement change in a corporate environment.
Online Course
Business, Construction, Education, Human Resources
Corporate Trainer Certified (CTC)
Management and Strategy Institute (MSI)
This program will prepare you to take on the role of a trainer for a large organization.
Online Course
Business, Construction, Education, Human Resources
Diversity Management Certified (DMC)
Management and Strategy Institute (MSI)
This Diversity Management program aims to help individuals understand the benefits of diversity for their organisations as well as managing diversity within the workplace.
Online Course
Business, Construction, Education, Human Resources
Executive Management Certified (EMC)
Management and Strategy Institute (MSI)
Learn to combine leadership and management skills to make you an effective Manager.
Online Course
Business, Construction, Education, Human Resources
HIPAA Certified Professional (HCP)
Management and Strategy Institute (MSI)
This program was designed specifically by MSI to give you a broad overview of the federal legislation known as HIPAA. This course will focus on Title II of HIPAA, which is known as the Administrative Simplification Provisions.
Online Course
Business, Construction, Education, Human Resources
Lean Black Belt Professional (LBBP)
Management and Strategy Institute (MSI)
This course is designed to give the student a solid understanding of Lean Six Sigma principles mixed with the needed understanding to perform as a Black Belt. It will teach you how to effectively work with Lean principles in a manufacturing environment.
Online Course
Business, Construction, Education, Human Resources
Lean Six Sigma Master Black Belt Certified (LSSMBB)™
Management and Strategy Institute (MSI)
The Lean Six Sigma Master Black Belt Certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a solid understanding of how to lead multiple Six Sigma teams to success.
Online Course
Business, Construction, Education, Human Resources
Lean Supply Chain Management Certified (LSCMC)
Management and Strategy Institute (MSI)
Learn how lean supply chain management involves the finances, logistics, and delivery of products or services using lean principles and how it requires integrated behaviour and cooperation among the chain's firms.
Online Course
Business, Construction, Education, Human Resources
Project Management - Lean Process Certified (PM-LPC)
Management and Strategy Institute (MSI)
This program teaches you to combine project management skills with the waste reduction principles of Lean.
Online Course
Business, Construction, Education, Human Resources
Project Management Qualified (PMQ)
Management and Strategy Institute (MSI)
This program will provide you with the skills necessary to lead or function within a project management team. This innovative program is designed for professionals who are looking to work as a project manager in a corporate environment.
Online Course
Business, Construction, Education, Human Resources
Sarbanes-Oxley Trained Professional (SOTP)
Management and Strategy Institute (MSI)
This course is designed to give you a solid understanding of the Sarbanes-Oxley Act which was passed in 2002. This act was created to address the unethical financial manoeuvres of publicly traded companies like Enron and Worldcom.
Online Course
Business, Construction, Education, Human Resources
Six Sigma Black Belt Professional (SSBBP)
Management and Strategy Institute (MSI)
This course is designed to give the student a solid understanding of Six Sigma principles and teach you how to effectively lead a Six Sigma team. Learn to improve quality and reduce defects within your organization.
Online Course
Business, Construction, Education, Human Resources
Strategic Organizational Leadership Certified (SOLC)
Management and Strategy Institute (MSI)
This course is designed to give the student a strong understanding of leadership principles and how to apply them in a large organization.
Online Course
Business, Construction, Education, Human Resources
Total Quality Management Professional (TQMP)
Management and Strategy Institute (MSI)
This program is designed to give the student a strong understanding of TQM (Total Quality Management) and how to apply it in a professional work environment. The program covers all basic TQM principles.
Online Course
