Managing Conflict in a clinical setting

This new programme is suitable for all clinicians and has been designed to equip delegates with the skills to safely speak up and empower them to challenge poor behaviours, defining professional boundaries, and bringing about long-term change.

This session is aimed to get participants to consider how Active Signposting can support and enhance their everyday work.

A course for experienced appraisers who have already attended the Appraiser refresher training.

A course for experienced appraisers who have already attended Appraiser refresher training.

This practical workshop focuses on understanding bias and the affect that this has on effective educational supervision. Delegates will work through case studies and discuss scenarios where bias could be detrimental to the education of the junior doctor and how this is rectified. Employment law and fairness and equality are essential components which all supervisors should be aware of and demonstrate the associated behaviours consistently.

During this course you will learn of the work of the National Sexual Safety Collaborative (SSC) and through sensitive and impactful discussion, the practical steps you can take to lay the foundations for good practice and to build the capability to improve sexual safety.

This e-learning programme looks at the role of the educational supervisor in providing career development support and shows how best to use the four-stage model of career development in this process. It will guide you on how best to assist trainees to assess themselves, research career options, make robust career decisions and to implement these decisions, as well as to understand how the use of an educational portfolio can support effective learning and development, and when more experienced professional careers guidance may be needed.

Although regarded a ‘soft skill’ by some, respect and courtesy can mean the difference between life and death, says the Civility Saves Lives campaign. This workshop will provide a greater understanding of the generation gap and how the values and behaviours of clinicians may be different. How do we manage millennials, ensuring that we are promoting civility.

Connecting teams and departments during challenging times.

This one-day workshop or 4 hour webinar aims to provide the delegates with the relevant knowledge and understanding of the differences required of an expert and professional witness. This is an interactive workshop where delegates will practise cross examination and how to prepare for giving evidence. As part of the programme the Doctors will practise preparing a witness statement and examine the requirements

This workshop will improve delegates knowledge of the impact of Differential Attainment on exam performance, progression and recruitment outcomes for BME doctors and international medical graduates and highlight the importance of building positive trainer-trainee relationships that can improve learning and wellbeing.

This e-learning programme takes you, as a supervisor of dental trainees, through the basics of postgraduate dental supervision. It explores and clarifies the roles of both the educational and clinical supervisor and sets this into the context of your own expectations alongside those of your trainees and other organisations.

This half day will model a suggested training session on reflection that the educational supervisors might lead with a group of Foundation year dentists themselves. At the end there will be an opportunity to discuss and reflect too.

This e-learning course focuses on the psychology of how and why people learn, and how working with the three senses (auditory, visual and kinaesthetic) can add to your current style and methods of teaching.

Building on being an effective organization – Making the vision a reality, Financial planning and resilience. Key questions, How to Lead and sustainability over 6 months, 1 Year, 18 Months, PMS Reviews, Compliance, CQC, Risk, Sustainability, Financial, What may close you down? Making use of the NHS systems, Practices, Target Levels, Don’t give attention to and therefore lose money. Guest speakers from Predari and the BMA covering CQC, Indemnity and Pension Arrangements.

Identifying and Maximising Business Opportunities – Priorities, Decisions and Strategies, Guest speakers from Predari and Lewisham care partnership, Identifying and maximising business opportunities looking at priorities, decisions and strategies and managing the change.

This one day workshop has been designed to help all doctors and medical students understand the pressures they face in today’s NHS and how to build resilience whilst maintaining compassion and career enjoyment.

This workshop is designed to introduce doctors to the importance of human factors and clinical safety, The programme will consider the definition of human factors and aims to equip doctors to recognise and respond effectively to non-clinical factors which contribute to performance in themselves, teams and systems,

This course has been designed for supervisors to enable them to understand the differences that exist between trainees - both senior and junior, based on research conducted by West Midlands Deanery around the Generation Gap. In addition, how trainees with different learning styles, preferences and competences should be supervised differently. Supervisors will gain more insight into their own supervisory skills based on attending this webinar.

Learn about the implications of poor information governance. Understand the essential elements of the Data Protection and Freedom of Information Act and how they apply to medical professionals. Learn about the recommendations of the Caldicott report and Academy of Royal Colleges guidance. Discuss realistic information governance scenarios in order to adopt best practice guidelines. Understand the context of diversity in Britain today. Learn about the Equality Act 2010 and how it defines different kinds of discrimination. Examine some discrimination case studies and discuss a correct responses

This e-learning programme covers the key elements of successful job planning and identifies the key steps in the job planning process. It provides advice on how to put job planning information into practical use, covers how to use negotiation to get the best outcomes, and how best to record effective objectives and identify effective solutions.

This e-learning course takes an in-depth look at the key elements of job planning and articulates the benefits of the job planning process. The module will guide you through the job planning process, with step by step tips to help you to prepare your job plan, as well as how to negotiate and how to set successful SMART objectives.

During this time of great uncertainty, we would like to offer this live webinar session, which will focus on how healthcare professionals can manage during this difficult time with the lockdown caused by Covid-19.In an interactive discussion we will cover some practical advice for looking after ourselves, our teams and our communities – both at work and in our neighbourhoods. The short meeting will enable everybody to participate and has been designed to provide practical tips to encourage people to be as effective as they can during the lockdown.

With a rising number of complaints - and with doctors under ever increasing Regulatory scrutiny – this course is for all Healthcare professionals. It aims to highlight, the importance of maintaining professional standards, and to inform delegates of the support structures around professional standards.

With a rising number of complaints - and with doctors under ever increasing Regulatory scrutiny – this course is for all Healthcare professionals. It aims to highlight, the importance of maintaining professional standards, and to inform delegates of the support structures around professional standards.

Specialty training programmes require Supervisors to take a holistic approach that addresses not only professional, educational and clinical learning goals, but also recognises and responds to trainees' pastoral needs. This interactive session provides supervisors with an overview of the key mental health and wellbeing problems that may arise for trainees, such as depression and anxiety, chronic stress and being at risk of burnout. It will also explore how personality traits can impact a doctor's wellbeing and progress through training. Through case- based exercises Supervisors will have the opportunity to discuss and reflect upon their roles as well as refresh their skills and practice having conversations around mental health.

This program is designed for NHS professionals stepping into the role of case investigator, equipping them with essential skills for investigating performance concerns. The training will be delivered by a Responsible Officer with extensive experience in leadership, management, quality assurance, and clinical service peer review and will be co-facilitated by an experienced former detective, who has a wealth of experience of investigative practices for HR, tribunal, civil and criminal investigations. Offering practical training in a wide range of investigative skills, including Investigative interviewing, Case management and Disclosure Participants will engage in case studies, ensuring practical learning and effective skill development.

This programme provides an overview of neurodiverse conditions and their manifestations in behaviour. It explores ways in which supervisors might recognise those behaviours and support staff members who may or may not be aware of conditions that could be causing difficulties in the workplace. The course will encourage delegates to consider, in the context of clinical safety, situations where the environment could and should be adjusted to enable the benefits of increased diversity in the clinical workforce and where neurodiversity might present a barrier to achieving competency required for a role.

This newly developed programme has been designed to be unique to the organisations that they are being delivered to, by incorporating the results of their trainer/ trainee survey. We will work closely with the organisation to ensure that what is being dealt with well, any red flags that there may be etc. is all used to design a pertinent and bespoke training session.

This course will discuss the importance of providing feedback as part of establishing and maintaining an environment for learning and, apply a simple model for providing feedback, Practise providing feedback to help the trainee gain insight and discuss the challenging trainee who finds it difficult to accept feedback, Apply techniques to improve performance and address the standards for your own professional development as a medical educator.

This programme consists of 5 short modules covering the main aspects of quality improvement within the NHS. Areas covered are never events, root cause analysis, complaint management within the NHS, and complaint management in the independent sector, action planning, clinical audit and serious investigation.

Effective communication enables you to develop a greater understanding of people’s needs, our words make a difference and how we use them and express ourselves can lead to a change in others. A difficult conversation is defined as one where the stakes are high, opinions may differ, and emotions are strong. The programme will provide strategies to increase safety in these conversations and improve effective communication with trainees.