Key Account Management (KAM)

This one-day “Advanced Management Skills” workshop will enable you to return to the workplace with a range of advanced management skills that you can use to manage yourself and others.

This one-day “Advanced Selling Skills” workshop addresses the old paradigms of business-to-business sales, and introduces the new mind-set of solution-based sales that work well in today’s buyer-savvy world.

This “Consultative Selling Skills” workshop provides the skills and techniques for, understanding the needs and wants of your buyers, and developing a strategy to offer your products and services to them in the right way.

This two-day "Essential Management Skills" workshop will enable you to return to the workplace with a range of skills and behaviours that you can use to manage yourself and others.

This two-day “Essential Selling Skills” workshop provides techniques and strategies for, understanding the sales process, overcoming objections, closing the sale, and exceeding sales- targets.

A management masterclass programme covering a range of core topics of people management including, Recruitment & Selection, Equality & Diversity, Family & Parental Rights, Performance Management, Absence Management, Discipline & Grievance, Stress Management, Conflict Resolution.

The Management Skills Award consists of 13 online management training sessions that you can do anywhere (desktop, mobile, tablet). Each session lasts 20-25 minutes and you have up to thirteen weeks to complete all the sessions, after which you request the end-of-programme assessment consisting of 30 multiple-choice questions.

This “Retail Sales & Service Professional” course covers the essential retail-techniques and sales-strategies for delivering excellent levels of customer-service, it’s a “sales through service” approach.

The “Sales Excellence Award” consists of 36 online training sessions that you can do anywhere (desktop, mobile, tablet). Each session lasts no longer than 5 minutes and is focused on providing sales-techniques and sales-strategies that can be used immediately.

This two-day “Sales Management Skills” course is for people who managing sales teams, and provides skills and techniques to improve sales-performance.

Skillshub is a microlearning platform that offers over 300 microlearning training sessions. The content can be used “as is” or as part of a blended learning solution. Each microlearning session comes with 3 specific actions that the delegate needs to implement back in the workplace and this then forms part of a one on one discussion/coaching session with their line manager. Each session lasts between 3 and 5 minutes and then the delegate normally has a planning task to complete before implementing the learning back in the workplace.

This one-day “Telephone Selling Skills” workshop covers all the essentials for, generating more leads, setting up appointments, making sales over the telephone, and making cold calls.