Key Account Management (KAM)

This one-day “Advanced Management Skills” workshop will enable you to return to the workplace with a range of advanced management skills that you can use to manage yourself and others.

This two-day "Essential Management Skills" workshop will enable you to return to the workplace with a range of skills and behaviours that you can use to manage yourself and others.

This two-day “Essential Selling Skills” workshop provides techniques and strategies for, understanding the sales process, overcoming objections, closing the sale, and exceeding sales- targets.

High Impact Leadership is an interactive two-day course designed to develop confident, emotionally intelligent leaders who can inspire teams and drive performance. Delegates will explore key leadership behaviours, decision-making, communication, and coaching skills to lead with impact in today’s fast-paced workplace. Through practical tools and real-world scenarios, participants will leave with a clear understanding of how to influence, engage, and develop others effectively. This course is for those looking to strengthen their leadership presence and achieve lasting results.

A management masterclass programme covering a range of core topics of people management including, Recruitment & Selection, Equality & Diversity, Family & Parental Rights, Performance Management, Absence Management, Discipline & Grievance, Stress Management, Conflict Resolution.

The Management Skills Award consists of 13 online management training sessions that you can do anywhere (desktop, mobile, tablet). Each session lasts 20-25 minutes and you have up to thirteen weeks to complete all the sessions, after which you request the end-of-programme assessment consisting of 30 multiple-choice questions.

This “Retail Sales & Service Professional” course covers the essential retail-techniques and sales-strategies for delivering excellent levels of customer-service, it’s a “sales through service” approach.

The “Sales Excellence Award” consists of 36 online training sessions that you can do anywhere (desktop, mobile, tablet). Each session lasts no longer than 5 minutes and is focused on providing sales-techniques and sales-strategies that can be used immediately.

This two-day “Sales Management Skills” course is for people who managing sales teams, and provides skills and techniques to improve sales-performance.

Skillshub is a microlearning platform that offers over 300 microlearning training sessions. The content can be used “as is” or as part of a blended learning solution. Each microlearning session comes with 3 specific actions that the delegate needs to implement back in the workplace and this then forms part of a one on one discussion/coaching session with their line manager. Each session lasts between 3 and 5 minutes and then the delegate normally has a planning task to complete before implementing the learning back in the workplace.