Communicating Effectively

Enabling the theoretical and practical promotion of an active lifestyle within health and social care settings. Consideration is given to a variety of modes of exercise, means of training and range of activities that in different ways contribute to the improvement of an individual's well being and quality of life.

From the moment we are born we all begin to age and ageing, particularly from our middle years on, can have some significant physical, emotional and psychological impact. Understanding changes that occur in later life ageing helps those working in health and social care to respond appropriately. Tis programme considers the more common, regular issues of ageing so that those working with ageing people better understand how to deliver relevant care to the individual's best interests.

Alcohol misuse can lead to disastrous damage to an individual's physical, social, emotional and mental well being. Understanding how misuse of alcohol occurs, how that is manifested and the variety of consequences enables those working with individuals who misuse (or have misused) alcohol improves the health and social care workers' ability to provide better for that individual's needs and, therefore, promote a better quality of life for them.

Up to one third of people experience genuine problems with serious anxiety during the course of their life, many of those people receive some form of health or social care service. Understanding what anxiety is, its symptoms and its effects go towards informing and understanding the appropriate responses. This training resource does just that and in doing so enables health and social care workers to work in ways that improve the quality of life of those suffering with anxiety.

As many as 15% of the population can have their lives impaired by arthritis. Contrary to common misunderstanding, it is not only older people who suffer from it but younger people do too. Understanding what arthritis is, issues associated with it, the range of responses and what is the appropriate response when requires learning. This SCTV e-learning resource enables health and social care workers working with individuals with arthritis to work with them meaningfully in ways which promote the best quality of life for those individuals.

Anyone requiring a health or social care service does so because to some degree they have needs that they are unable to meet for themselves. Assessing needs requires a range of observation skills, communication skills, record keeping skills and different workers engage with assessing needs at different stages in an individual's care. This training programme will enable health and social care workers at any level to develop and improve needs assessment skills so that positive differences in the lives of those they work with can be achieved.

Bipolar disorder has a complex range of symptoms that can make it difficult to both diagnose and manage. Therefore, treatments vary and what may be appropriate for one person may not be for another. This SCTV training programme helps health and social care workers working with bipolar disorder understand the impact it has upon people with it. It helps them understand what it is, how it manifests itself, what responses there are and how to promote each individual sufferer's well being in ways specifically meaningful to each individual.

Blood borne pathogens are infectious microorganisms in human blood that can cause disease. Evidently, that risk increases significantly in health and social care settings. This SCTV training programme explores what blood borne pathogens are, the various risks they pose and how to contain and manage those risks in practical, effective ways. The purpose is to aid those working in health and social care settings do so wisely, safely and informed ways that protect their best interests and those they provide support to.

This 20 course pack features the theoretical training required for social care workers to obtain the Care Certificate.

It is oft said that "failing to plan is planning to fail" which is not an option in the care of vulnerable individuals. As care planning can become no more than a "form filling" exercise, this training resource is designed to prevent that. Instead, using appropriate and targeted "form filling" as useful tools that actively identify the pathways and methodologies to proactively promote an individual's best interests and guiding those who support them to understand their needs, wishes, preferences and the approaches to achieve them in straightforward and effective ways.

This SCTV training programme unpacks what challenging behaviour is, the various factors from which it can arise and signs that it is in motion. Clear teaching is provided on how to defuse an escalating situation and ways to handle matters if that fails. Consideration is given to situations not only where colleagues may be present but also to those who may be working alone.

No other training provider in UK health and social care delivers training designed to help health and social care workers gain meaningful insight into how Cognitive Behavioural Therapy (CBT) works and its potential beneficial role in the lives of some of the people they support. CBT can be appropriate for a vast range of needs and psychological problems from anger and depression to stress and phobias and could offer an individual freedom from thoughts, feelings or behaviours which impact negatively on their life. Therefore, understanding CBT, its purpose, modes of application and scope is excellent career development for health and social care workers.

Whilst most of us have a broad understanding of the concept of confidentiality, the many ways it occurs in health and social care can make knowing what to keep confidential against what is vital to share and how to straddle these situations can be complex. This SCTV training programme assists health and social care workers fulfil their duties of care (which are wide reaching) whilst maintaining varying strands of confidentiality. As ever, the emphasis is on equipping the worker to promote the best interests of the individuals they provide a health or social care service to.

In all health and social care interventions consent is a legal and ethical requirement. But what is consent, how is it correctly given and acted upon? What issues can complicate the giving of consent? What do I do if it isn't given? This SCTV training programme addresses the various issues of consent and matters that arise from it giving health and social care workers practical ways of working that promote the needs of individuals effectively.

A significant number of individuals receiving health or social care services may experience continence (incontinence) issues at some time. Understanding the causes, the preventatives, the responses, the management of continence promotion are essential skills for many health and social care workers and in a highly sensitive topic. This SCTV training programme is the most comprehensive online resource available so that in order to equip health and social care workers to support individuals with continence needs fully no issues have been side stepped.

In most teaching on "CoSHH" in health and social care, the "industrial/factory" feel of the subject is imported. Yet, the health and social care setting is different and presents its own unique array of substances that could be hazardous to health and which need controlling. Uniquely positioned to understand the issues in health and social care, the SCTV training programme sets out to make the subject interesting in order to engage the learner so that they might be not only motivated to work appropriately in the context of CoSHH but in an informed way whereby they themselves engage on a day to day basis in the benefits of doing so. Thus, the risks are minimised and problems managed to the benefit of all.

Our COVID-19 course is designed specifically for those working in the health and social care sectors. Covering the most up-to-date guidance, this course covers all the essential information you need to know to keep you, your staff and your clients protected from infection. A ‘must have’ for induction, refresher, management and vocational training.

Bringing together all legal requirements and areas of best practice, our comprehensive course covers every aspect of good cyber security. Whether you are using the internet at home or at work, this learning resource will give you the tools and practical advice you need to make sure you do so safely. Fully compliant with all related legislation, this online training resource addresses your legal obligations, induction, refresher, vocational and management training needs.

An all encompassing training programme aimed to support both the newcomer and more seasoned health and social care worker in their understanding of dementia care. Looking at various types of dementia, their similarities, differences "sets the tone". How different individuals are affected in different ways affects the care needs for the individual as well as how their significant others may need support too. The full range of interventions are explained so that the health and social care worker understands what is going on and why in order that they are equipped to care for dementia sufferers in ways that improve and enhance their qualities of life.

With 1 in 5 of us experiencing depression at some point in our lives and that much higher in health and social care settings, a health and social care worker's ability to understand the causes, signs, symptoms, various affects and treatments for depression are a necessity. This SCTV training programme is a sector leading resource on the subject geared specifically to enable health and social care workers to effectively support those with depression.

No individual who receives a health or social care service should be deprived of their liberty. Understanding related codes of practice and issues pertaining to mental capacity contribute to understanding what liberty is and how it could, even inadvertently, be deprived. Safeguarding liberty isn't simply protecting it from being lost it involves enjoying and partaking of the freedoms available, therefore, the training programme provides practical guidance on the active promotion of an individual's liberty.

Ongoing learning, knowledge, skills acquisition and deployment are essential features of a health and social care worker's role. This SCTV training programme has been developed so that not only does the worker understand the importance of professional development and its benefits but feel motivated to develop. Hence the range of issues they are encouraged by, for example, responsibility, accountability, support and supporting, seeking help, supervision, appraisal, personal development plans and all with the focus on being the best you can so that best practice flows and individuals receiving health or social care services flourish.

Diabetes is an increasing problem within health and social care delivery and there is little sign it will be going away. Health and social care workers need to understand not only avoidance of diabetes, reducing its grip but also managing it effectively. Recognising the types of diabetes, their signs, symptoms, personal impact contribute to understanding the range of interventions covered by the SCTV training programme that are intended to limit and minimise that impact.

In large part, health and social care involves vulnerable individuals whose lives are even more adversely affected when disaster comes. Therefore, there is responsibility for health and social care organisations and those working in them to plan carefully for disaster, that which impairs or severely disables the organisation's functionality. It's about expecting the unexpected, from natural disaster to computer failure with a view to getting comprehensive plans in place to avert the disaster and/or limit its impact. The worker needs to understand their role and how to react when the time comes. Doing so is in the best interests of those who receive health or social care services from them.

A practical, sensible, mature and understandable setting out of the issues that surround diversity, equality and inclusion encouraging health and social care workers to work appropriately on a day to day basis. This SCTV training programme outlines the comprehensive set of issues that make up and relate to diversity, equality and inclusion such that health and social care workers are enabled to deliver fair and balanced approaches to their work thereby promoting the best interests of the individuals they support.

Drug misuse can lead to disastrous damage to an individual's physical, social, emotional and mental well being. Understanding how misuse of drugs occurs, how that is manifested and the variety of consequences enables those working with individuals who misuse (or have misused) drugs improves the health and social care workers' ability to provide better for that individual's needs and, therefore, promote a better quality of life for them.

Albeit sensitively, this SCTV training programme openly addresses matters (not always addressed by learning providers) pertaining to supporting a dying person, death itself, its consequences and how to cope with those consequences. This is to equip a health or social care worker to handle dying, death and bereavement knowledgeably, effectively and professionally.

Eating disorders are becoming increasingly prevalent in our society and can lead to debilitating long term illnesses. Typically, an individual may hide their eating disorder making it difficult for a health or social care worker to help them. This training resource enables health and social care workers to identify when an individual may be developing (if they do not already have a known) eating disorder, educating them how to respond appropriately and support the well being of individuals with eating disorders and improving the quality of their lives.

1 in 200 people suffer from epilepsy and a high percentage of those individuals receive a health or social care service. Therefore, health and social care workers need effective training to understand what epilepsy is and how to adapt their practice to support each individual. This training programme is a comprehensive exploration of epilepsy designed to enable health and social care workers to develop their knowledge, develop their practice and promote the best quality of life to those with epilepsy in their care.

What would you do in your workplace if fire broke out? How much more difficult would that be if there were vulnerable people at risk too? Although this training programme addresses the legal requirements of fire training, it goes further with detailed emphasis on practical fire prevention and practical responses to a fire occurring in a health and social care setting. It promotes best known practice over and above legal minimums to ensure the safety of those providing and receiving health and social care services.

Our comprehensive course covers a wide range of first aid situations that could potentially arise in your workplace, and the basic steps to take. It also looks at the wider topic of first aid awareness, including relevant legislation, recording first aid incidents and infection control measures. Fully compliant with all related legislation, this online training resource addresses your training needs.

By law, anyone who handles food in any way in the workplace must have food hygiene (food safety) training. Health and social care settings are different to other workplaces and have different issues to address beyond "regular" food hygiene training. This training programme goes beyond the legal minimums of food hygiene training and delivers best known practice adapted and specifically applied to the unique circumstances of health and social care. Thus, health and social care workers are enabled to manage food safety matters in ways that promote the best interests of those they support.