Service Delivery Improvement, Innovation, Creativity

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

This online short-course will cover the subject of Bequeathing the Holiday Home to a Family Member.

Whatever your management or supervisory role within the tourer, motorhome, caravan holiday home and park home industry, this in-depth workshop will focus on the key deliverables around acting and managing commercially. Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised as is bringing honed, commercial acumen discipline to the fore when taking and making business decisions.

The Assessment to accompany the Changes in Arrangements on a park course.

This online short-course will cover the subject of Changes in Arrangements on a Park, specifically understanding why there are reasons to change arrangements on a pa.

The Assessment to accompany the Charges & Changes in Pitch fees course.

This online short-course will cover the subject of the Charges & Changes in Pitch fees, specifically understanding pitch fees, rules surrounding the fees and the importance of having suitable insurance in place.

This online short-course will cover the subject of Complaint Handling, specifically understanding the codes requirements and how complaints should be resolved.

The Assessment to accompany the Core Commitments course.

This online short-course will cover the subject of the Core Commitments within the Code of Practice.

This online short-course is vital to the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

This experiential and case study driven course will upskill managers and supervisors, whatever their role within the caravan industry, to manage and supervise their teams and the individuals within them, with confidence and professionalism at all times.

Through an experiential approach, delegates will learn to how to intricately link their change projects to organisational direction as well as manage critical paths and create risk matrices to deal with seen and unforeseen problems that may impact on the change event. Case studies and case histories specific to the caravan sector will be employed to deepen appreciation and learning across the topic. Delegates will also explore the psychological impacts of change on an organisation and individuals and learn how to use compelling communications and emotional intelligence to deliver empowered teams and inspired change initiatives.

This online assessment is for engineers who need to keep their qualification status up-to-date. This assessment is knowledge based only and is appropriate for Service & Repair Engineers only.

This Caravan Industry specific electrical refresher online course is for engineers who need to keep their qualification status up-to-date. This course is knowledge based only and is appropriate for Service & Repair Engineers only.