Essential Communication Skills for Effective Leadership

When it comes to building and sustaining high-performing teams, the way colleagues communicate with each other is key to success. This one-day, interactive course for established and new managers focuses on communication skills to build, embed and sustain a positive team culture. Participants will learn best practice strategies and tools to improve employee engagement and inclusion, increase collaboration and creativity, reduce toxic conflict, efficiently resolve disputes, and effectively manage performance. The set of actions participants take away will contribute to higher performance, increased productivity, and a reduction in absences and employee turnover in their teams.