Business, Education, Finance, Public Sector
Alcohol and Drug Awareness
Open eLMS
Alcohol and Drugs Awareness, This course covers the problems surrounding the abuse of legal and illegal substances at work, disciplinary procedures and policy.
Online Course
Business, Education, Finance, Public Sector
Alcohol Awareness for Managers
Open eLMS
This course on alcohol awareness aimed specifically at employees and managers who work with young people. This course covers health issues, units, drink driving and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.
Online Course
Business, Education, Finance, Public Sector
Amphetamine Awareness for Managers
Open eLMS
This course on amphetamine awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.
Online Course
Business, Education, Finance, Public Sector
An Introduction to Section 20
Open eLMS
The e-learning sets out what your duties are as a social landlord under the Section 20 legislation. It uses case studies to illustrate the financial impact of failing to comply.
Online Course
Business, Education, Finance
Anti Money Laundering Introduction
Open eLMS
Anti Money Laundering Introduction, Money Laundering is the process by which criminals and terrorists convert money obtained illegally into legitimate funds. This course covers how to recognise money laundering in social housing and how to avoid it.
Online Course
Business, Education, Finance, Public Sector
Anti Money Laundering Regulated Activities
Open eLMS
This course covers how to recognise and prevent money laundering in the regulated sector.
Online Course
Business, Education, Finance, Public Sector
Anti Social Behaviour for Community Safety Officers
Open eLMS
This e-learning course has been designed to give more detailed guidance to Community Safety Officers on what to do when encountering ASB and the legal options available.
Online Course
Business, Education, Finance, Public Sector
Anti Social Behaviour for General Employees
Open eLMS
Anti Social Behaviour for General Employees, This e-learning course has been designed to give guidance to employees and contractors on recognising anti-social behaviour and what to do to control it.
Online Course
Business, Education, Finance, Public Sector
Asbestos Awareness
Open eLMS
Asbestos Awareness, This course is aimed at all people who are likely to come into contact with asbestos whilst at work. This training should be carried out immediately before commencing such work.
Online Course
Business, Education, Finance, Public Sector
Asbestos Awareness for Social Housing
Open eLMS
This course is aimed specifically at Neighbourhood Officers, giving them the skills to deal with asbestos cases effectively and to impart appropriate information to the tenants.
Online Course
Business, Education, Finance, Public Sector
Assistive Technology
Open eLMS
Assistive Technology, This e-learning is aimed at all people who are required to support people with varying levels of care and independence.
Online Course
Business, Education, Finance, Public Sector
Bespoke Business Documents
Open eLMS
This e-learning gives instructions on how to prepare business documents for use internally within the company and for external presentation to clients and suppliers.
Online Course
Business, Education, Finance, Public Sector
Bid Writing
Open eLMS
This e-learning is intended to help staff apply for funds and run local projects.
Online Course
Business, Education, Finance, Public Sector
Bribery Act
Open eLMS
Bribery Act, This course deals with the things you need to know to ensure your business complies with the Bribery Act 2010. The course emphasises the importance of applying common sense and honesty when dealing with suppliers.
Online Course
Business, Education, Finance, Public Sector
Bribery Act for Social Housing
Open eLMS
By the end of this course the learner should have a good understanding of what constitutes bribery and it's impact both locally and from a wider perspective. The course also highlights obligations under law and company policy and what practical steps to take.
Online Course
Business, Education, Finance, Public Sector
Business Innovation and Growth
Open eLMS
This e-learning course teaches the learner the various aspects of Business Innovation and Growth. At the end of the e-learning you should have a good understanding of Innovation models, the risks of business innovation and the advantages of adopting innovation.
Online Course
Business, Education, Finance, Public Sector
Cannabis Awareness for Managers
Open eLMS
This course on cannabis awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.
Online Course
Business, Education, Finance, Public Sector
CDM Contractor Management
Open eLMS
This course is aimed at managers with responsibilities for contractors during the construction process in line with the CDM 2015 Regulations. It deals with project team responsibilities, contractor selection and management.
Online Course
Business, Education, Finance, Public Sector
CDM for Client and Managing Agents
Open eLMS
CDM Training, This course gives basic CDM Training for Clients and Managing Agents who will instruct and work with contractors and designers throughout the construction process.
Online Course
Business, Education, Finance, Public Sector
Chair, Lead and Manage Meetings
Open eLMS
This e-learning gives instructions on how to Chair, Lead and Manage Meetings. You will learn how to set this environment for an effective meeting to ensure everyone gets the most out of each business meeting you are involved in.
Online Course
Business, Education, Finance, Public Sector
Cocaine Awareness for Managers
Open eLMS
This course on cocaine awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.
Online Course
Business, Education, Finance, Public Sector
Complaints Handling
Open eLMS
This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.
Online Course
Business, Education, Finance, Public Sector
COSHH
Open eLMS
COSHH, All employees who handle or work near hazardous chemicals are required to know about the COSHH regulations. This is usually carried out prior to starting work.
Online Course
Business, Education, Finance, Public Sector
Credit Brokerage Accreditation
Open eLMS
Staff training for organisations that introduce individuals to businesses that are lenders of money or other credit brokers. The training covers correct behaviour and legal requirements.
Online Course
Business, Education, Finance, Public Sector
CRM an Introduction
Open eLMS
This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time. Examples of CRM in action illustrate the benefits of an effective CRM system.
Online Course
Business, Education, Finance, Public Sector
Customer Service
Open eLMS
Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights.
Online Course
Business, Education, Finance, Public Sector
Customer Service General
Open eLMS
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.
Online Course
Business, Education, Finance, Public Sector
Data Protection
Open eLMS
Data Protection Act, The e-learning introduces the Data Protection Act (DPA), the terminology used in the Act and how to apply it to your workplace. A case study of implementing this course can be found on the site.
Online Course
Business, Education, Finance, Public Sector
Dealing with Grievance Issues
Open eLMS
This course is aimed at managers, instructing them on how to deal with grievance issues both on a formal and informal basis
Online Course
Business, Education, Finance, Public Sector
Dealing with Performance Issues
Open eLMS
This course is designed to help managers understand the performance improvement procedure and manage performance issues effectively and confidently.
Online Course
Business, Education, Finance, Public Sector
Delivering a Media Pitch
Open eLMS
This learning is split into two separate sections, it deals with how to present a pitch and then deals with the content that should be included when verbally presenting a proposal.
Online Course
Business, Education, Finance, Public Sector
Digital and Social Media Strategies
Open eLMS
This course defines the digital and social strategy, how to market your business effectively using social media and where to invest your time and efforts wisely.
Online Course
