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CRM an Introduction

Online Course

About the CPD Course

This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time. Examples of CRM in action illustrate the benefits of an effective CRM system.

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CPD Provider

Open eLMS

Open eLMS

CPD Provider No: 10626
Open eLMS offers a comprehensive library of CPD-accredited courses, spanning categories including Business Skills, Legal & Compliance, Health & Safety, Data Protection and Security, AI and Education. Every course is produced as an engaging, interactive experience. Content is reviewed and re-accredited annually, and courses can be fully edited or rebranded to suit any organisation. Alongside our off-the-shelf catalogue, we build bespoke CPD courses from your own materials, ready to plug straight into any existing training programme.

CPD Subsectors

Online & E-learning
Educational Resources
Schools & Universities
Financial Advisory
Charity & Non-Profit