Artificial Intelligence (AI)

Empathy—the ability to understand and share other people’s emotions—is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem. Employees want to feel valued and for their co-workers and managers to notice when they’re happy or in distress.

“Influencers” make a name for themselves because they can make others change or take action. Whether in a boardroom or on a social media platform, people who can influence others possess one or both of these skills: persuasion and negotiation.

This course aims to give an awareness of what actions are required in the event of an accident at work and outlines how to carry out a comprehensive investigation into the accident. It also highlights the importance of identifying why your existing control measures failed and what improvements or additional measures are needed to prevent the accident from happening again.

This session examines bribery and corruption in business, focusing on the Bribery Act 2010 and its global implications. Learners will understand what constitutes bribery, the four key offences and the six principles of adequate procedures. The session highlights regulatory expectations, enforcement powers, penalties for individuals and organisations and practical measures for prevention including risk assessment, due diligence, training and governance. Real world examples of good and poor practice are used to illustrate compliance standards. Learners leave equipped to identify risks, implement proportionate and anti-bribery controls and protect both organisational integrity and legal compliance.

Bribery is the most common form of corruption. Imagine offering a gift in exchange for a favour to reduce the staff number on a contract for a cheaper deal, or to reduce the value of a contract in return for a cash advance. When something of value is given or received to influence the other persons opinions, behaviour or actions, its bribery.

Anti-money laundering refers to a set of policies and practices to ensure that financial institutions and other regulated entities prevent, detect, and report financial crime and especially money laundering activities.

This course is designed to give people an awareness of how to safely support vehicle and plant movement operations. This course is suitable for a wide range of industries and for people involved in safe vehicle movement.

This course aims to give an awareness of the key changes in the Building Safety Act 2022 and outlines the Act's aims to reform building safety legislation in England and Wales. The Act is the most significant reform of regulation across the construction and residential property industry in recent times. The Act relates to the design and construction of all buildings and the operation of higher-risk buildings that are at least 18 metres in height or have at least 7 storeys and contains at least two residential units.

This course aims to give an awareness and understanding of the main aspects of Construction Design and Management Regulations (CDM).

This course aims to give an awareness of confined spaces and outlines the risks posed to those who are required to work in confined spaces, where human entry cannot be avoided. It also highlights the importance of identifying the associated hazards, implementation of control measures, ensuring the equipment selected is appropriate and that those who enter confined spaces are suitably competent.

There’s nothing worse than blank faces or people checking their phones when giving a business presentation. You want to engage your audience and unite, persuade, or drive them to action—but how?

This course provides information on how to complete basic COSHH Risk Assessments. It will give the learner an awareness of the legal requirements for COSHH Risk Assessments in the UK, and demonstrate how to use the BrightSafe COSHH Risk Assessment template to create a suitable and sufficient COSHH Risk Assessment.

This course covers the fundamentals that you can do to ensure you are protecting yourself from cyber security threats.

Employees have a statutory right to make requests for flexible working. Offering flexible working could aid the retention of valued employees. Employees who have working hours tailored to suit them are more likely to stay. Dealing with flexible working requests can be tricky, this course aims to provide you with the information you need to handle these requests.

This course is designed to give people an awareness of basic life support, how to deliver cardiopulmonary resuscitation (CPR) and the use of automated external defibrillation (AED). This course will provide you with the confidence in how to act quickly in the event that someone has a cardiac arrest.

This course is designed to give people an awareness of Deprivation of Liberty. This course is suitable for people who work in the care industry.

Developing a growth mindset allows individuals and companies to realize their potential, increase resilience, and achieve success. A growth mindset can unlock your capacity to learn, grow, and thrive—regardless of your current abilities or skill level.

This course is designed to give people an awareness of disability access requirements. This course is suitable for a wide range of industries and for people involved in safe vehicle movement.

This course is aimed at employers / managers or supervisors who may be appointed to conduct disciplinaries or appeals in the course of their work. The course will promote the general rules and procedures for conducting disciplinary and appeal meetings when a rule has been broken or offence has been committed.

This course is designed to give people an awareness of drug and alcohol abuse in the workplace. This course is suitable for a wide range of industries and for people involved in safe vehicle movement.

This course is designed to give people an awareness of the duty of candour. This course is suitable for people that work in the care sector.

Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner. This course provides an overview of the necessary skills and information to communicate effectively.

This workshop will provide a step by step guide on managing every level of absenteeism to ensure you as the employer are keeping accurate records and protecting your business from ongoing high costs associated with absenteeism,

This course aims to provide employers / managers or supervisors with an overview of types of discrimination and UK discrimination law. The course will look at the scope of the Equality Act and the things you will need to consider when implementing or revising workplace policies.

Equality, diversity and inclusion ensures fair treatment and opportunity for all. This course will provide an understanding of what equality, diversity and inclusion is and aims to identify the ways people are different.

This course aims to give an awareness of food allergens and outlines the risks posed to those who suffer from food allergies. It also highlights the importance of identifying and implementing control measures along with the legal obligations a business has around Natasha's Law.

Speak the word ‘appraisal’ to your employees and they will most likely turn and run away – commonly seen as a chore that has to be endured rather than a useful means of development. However, given the appropriate structure and preparation, they can be a really constructive process for both employer and employee. The successful operation of any organisation depends primarily on using the full potential of its workforce.

This course takes all of the terminology and acronyms that describe "Green" and "Sustainability" and defines them clearly for businesses and employees.

This course has been designed to give an awareness of the hazards and risks caused by hand-arm vibration in the workplace.

As a business owner, you may have to deal with employee complaints from time to time. In your opinion, it may not seem a big issue - but how you deal with these concerns is vitally important. You must have a clear grievance procedure in place to make the process of dealing with employee concerns. Failure to do so could lead to an employee raising claims to an employment tribunal.

This e-learning module focuses on how to provide training to your staff in relation to the sexual harassment duty.

No one loves having a difficult conversation at work—but most of us have had to do it. Because it’s so common, knowing how to navigate a sensitive discussion effectively is essential.