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The Motorcycle Experience – Events Management Programme

Online Course

About the CPD Course

This course aims to equip participants with the knowledge required to effectively manage and control motorcycle riding events, ensuring the safety and enjoyment of all participants. Through a combination of live online and e-learning sessions, participants will gain a detailed understanding of customer service skills, communication, health and safety, managing group rides, route management, refuelling and scene management.

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CPD Provider

Phoenix Motorcycle Training

Phoenix Motorcycle Training

Since being established in 1999 Phoenix Motorcycle Training has earned a reputation for quality as well as value for money. We tailor our training to the individual rider, taking into account your existing motorcycle skills. We build on this and arrange sufficient targeted training to get you to test standard in the shortest and most cost effective time possible. During your training you will be taught to handle the machine in all road traffic conditions so you become a good, safe rider.
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Phoenix Level 3 Trail Riding Instructor Training Programme (TRIP)

Phoenix Motorcycle Training

The instructor programme is designed to equip potential instructors (trainers) with the knowledge, skills and understanding to deliver a trail riding programme designed to equip learners to safely use dual-purpose/off-road motorcycles on unsealed public roads, byways, training areas, and the public highway.
Course type
Training Course
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Human Resources, Social Care Human Resources, Social Care

Phoenix Motorcycle Instructor Training Programme

Phoenix Motorcycle Training

The course is designed to prepare participants for inclusion on the DVSA register of Motorcycle Instructors for the delivery of Compulsory Basic Training or as a Down-Trained Instructor under ATB Supervision.
Course type
Training Course
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Human Resources, Social Care Human Resources, Social Care

Phoenix Motorcycle Trail Riding Programme Level 1

Phoenix Motorcycle Training

The programme introduces those who wish to develop off-road riding skills in a safe and controlled environment. The programme can be attended by anyone with a valid motorcycle licence (A2 as a minimum).
Course type
Training Course
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Human Resources, Social Care Human Resources, Social Care

The Art of Telephone Customer Support, Enhancing Customer Satisfaction

Phoenix Motorcycle Training

This course aims to equip participants with the knowledge and skills needed to recognise that customer service is one of the most important aspects of any business. During the course, learners will recognise the need to be customer-focused, build rapport, create positivity in the customer conversation and deal with customer complaints effectively.
Course type
Online Course
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Human Resources, Transport Human Resources, Transport

The Phoenix Level 3 Enhanced Rider Scheme (ERS) Trainer

Phoenix Motorcycle Training

The Enhanced Rider Scheme Trainers’ Programme is designed to equip trainers to train motorcycle riders who’ve got their full motorcycle licence and want to develop their skills further, This could include training riders who are returning to riding after a break, moving up to a bigger motorcycle or taking the enhanced rider scheme, Delivered in classroom and with practical activities on the road,
Course type
Training Course
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CPD Subsectors

Health & Safety
Safety & Welfare

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