Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Dealing with Violent and Abusive Patients
Practice Index
This informative course explains the terminology used when dealing with violent and abusive patients, along with the associated legislation underpinning practice policy. The course will also explain de-escalation techniques and practical guidance will be given to delegates on how to deal with such patients and the associated administrative procedures.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Deprivation of Liberty
Practice Index
This course provides an overview of Deprivation of Liberty, Know what the DoLS are, how to apply them and how they are authorised, Understand restraint and restrictions, Know when DoLS cannot be used, or what to do if implementing DoLS without appropriate authorisation.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Duty of Candour
Practice Index
This detailed course provides learners with a comprehensive overview of the duty of candour, the legislation associated with the duty of candour and how to implement and uphold the duty of candour in practice.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Equality and Diversity
Practice Index
This course offers learners an introduction to equality and diversity, outlining why it is important to understand this subject, the associated legislation, how to carry out an equality impact assessment, types of discrimination and how to raise concerns relating to equality and diversity in the workplace.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Excel
Practice Index
Excel for Practice Managers.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Excel basics for Practice Managers
Practice Index
Learn about columns, rows, worksheets and data. Includes introductions to formulas, functions, charts and formatting, ribbon and QAT. Further sections on file formats, keyboard shortcuts, find and replace, comments and conditional formatting.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Fluids and Nutrition
Practice Index
This course provides an overview of Fluids and Nutrution, Why it is important to ensure individuals receive good nutrition and hydration, How to determine if an individual is at risk of dehydration or malnutrition, How to safety prepare food for individuals, How to support individuals to take food and drink in appropriate ways, How to meet individuals' preferences, choices and dietary requirements.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Fluids and Nutrition
Practice Index
This course provides an overview of Fluids and Nutrition, Why it is important to ensure individuals receive good nutrition and hydration, How to determine if an individual is at risk of dehydration or malnutrition, How to safety prepare food for individuals, How to support individuals to take food and drink in appropriate ways, How to meet individuals' preferences, choices and dietary requirements.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR
Practice Index
General Data Protection Regulation
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR - The perfect practice
Practice Index
GDPR - The perfect practice - Online
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR - The perfect practice, Excel Intermediate
Practice Index
This course takes you through how The Perfect Practice has prepared for and is still preparing for GDPR.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GP Practice Management (Masterclass)
Practice Index
Sections, 1) Induction 2) Communication 3) Recruitment 4) Policies and procedures 5) Training 6) Human Resources 7) Management 8) Appraisals 9) Confidentiality
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Having difficult conversations
Practice Index
This course helps you to understand emotional intelligence and how it works, To be able to plan difficult conversations (with practice staff, GPs and patients), To feedback effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Having difficult conversations
Practice Index
This course helps you to understand emotional intelligence and how it works, To be able to plan difficult conversations (with practice staff, GPs and patients), To feedback effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Leadership Styles and Approaches
Practice Index
This course helps you to understand the challenges facing primary care and the wider NHS, To understand the different leadership styles and approaches, To apply the NHS leadership model to your work.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Leadership Styles and Approaches
Practice Index
This course helps you to understand the challenges facing primary care and the wider NHS, To understand the different leadership styles and approaches, To apply the NHS leadership model to your work.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Maintaining The Cold Chain
Practice Index
All staff are required to have an understanding of the need to maintain the cold chain within their workplace and therefore this course applies to all staff in general practice.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Managing Others
Practice Index
This course helps you to understand and apply the principles of team building and team working, To learn how to manage change, To have an introduction to coaching.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Managing Others
Practice Index
This course helps you to understand and apply the principles of team building and team working, To learn how to manage change, To have an introduction to coaching.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Managing Yourself
Practice Index
This course helps you to to understand the key characteristics of effective managers, To be able to prioritise your workload, To manage your time more effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Managing Yourself
Practice Index
This course helps you to understand the key characteristics of effective managers, To be able to prioritise your workload, To manage your time more effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Prevent
Practice Index
This course helps you to understand CONTEST, Prevent and Channel, Identify the common indicators that a vulnerable child, teenager or adult may become susceptible to radicalisation and terrorism, Work in partnership with other agencies, Report any concerns
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Prevent
Practice Index
This course helps you to understand CONTEST, Prevent and Channel, Identify the common indicators that a vulnerable child, teenager or adult may become susceptible to radicalisation and terrorism, Work in partnership with other agencies, Report any concerns
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Privacy and Dignity
Practice Index
This course covers what values underpin the principles of dignity and respect, How to encourage individuals to engage in self-care, How to promote the privacy and dignity of the individuals you support, particularly when providing personal care, How to identify and mitigate any risks for the people you support.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Privacy and Dignity
Practice Index
This course covers what values underpin the principles of dignity and respect, How to encourage individuals to engage in self-care, How to promote the privacy and dignity of the individuals you support, particularly when providing personal care, How to identify and mitigate any risks for the people you support.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Receptionists in General Practice
Practice Index
Providing receptionists with the baseline level of knowledge required to support them in their role.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Repeat Prescriptions
Practice Index
This course will help you to, Know what a repeat prescribing system is and how it should work, Know the benefits of using a repeat prescription system, Know how to monitor and map the repeat prescription system and the processes involved, Understand the components of a good and effective system.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Repeat Prescriptions
Practice Index
This course will help you to, Know what a repeat prescribing system is and how it should work, Know the benefits of using a repeat prescription system, Know how to monitor and map the repeat prescription system and the processes involved, Understand the components of a good and effective system.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Sepsis
Practice Index
An overview of the subject of sepsis and why it is relevant to staff in general practice.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Understanding Menopause in the Workplace
Practice Index
A short and informative course aimed at helping employers and line managers understand the effect of the menopause and how it can impact individuals in the workplace.
Online Course
