Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Accident and Incident Reporting
Practice Index
Delegates will learn about HSE requirements to report accidents and incidents in accordance with the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Anaphylaxis
Practice Index
Delegates will understand what is meant by anaphylactic shock and how to spot the signs and how to treat someone having an anaphylactic attack.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Appraisal
Practice Index
Delegates learn about the appraisal process and know how to handle your own appraisals but also those of any staff you support.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Basic Life Saving
Practice Index
Delegates will learn a variety ways to treat people that are in need of immediate attention.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Being Open
Practice Index
This course aims to help delegates understand why it is important to ensure openness and honesty with patients after a safety incident and the best way to ensure this.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Bullying and Harassment
Practice Index
By the end of the course delegates will know how to identify bullying and harassment.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Cleaning
Practice Index
By the end of the course delegates will improve their understanding of how to keep the practice clean.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Complaints
Practice Index
By the end of the course delegates will have a good understanding of how to manage a complaint.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Conflict
Practice Index
By the end of the course delegates will have a good understanding of how to manage conflict.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Consent
Practice Index
By the end of the course delegates will know how the concept of consent relates to their and how to apply to apply the guidelines
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Counter Fraud
Practice Index
By the end of the course delegates will know best practice counter fraud policies.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Customer Care
Practice Index
By the end of the course delegates will have developed a good ground in records management
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Dealing with Violent and Abusive Patients
Practice Index
This informative course explains the terminology used when dealing with violent and abusive patients, along with the associated legislation underpinning practice policy. The course will also explain de-escalation techniques and practical guidance will be given to delegates on how to deal with such patients and the associated administrative procedures.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Deprivation of Liberty
Practice Index
This course provides an overview of Deprivation of Liberty, Know what the DoLS are, how to apply them and how they are authorised, Understand restraint and restrictions, Know when DoLS cannot be used, or what to do if implementing DoLS without appropriate authorisation.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Deprivation of Liberty
Practice Index
This course provides an overview of Deprivation of Liberty, Know what the DoLS are, how to apply them and how they are authorised, Understand restraint and restrictions, Know when DoLS cannot be used, or what to do if implementing DoLS without appropriate authorisation.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Domestic Violence
Practice Index
By the end of the course delegates will have a good understanding of how to identify and support people who may be at risk of experiencing domestic abuse
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Duty of Candour
Practice Index
This detailed course provides learners with a comprehensive overview of the duty of candour, the legislation associated with the duty of candour and how to implement and uphold the duty of candour in practice.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Electrical Safety
Practice Index
By the end of the course delegates will know how to ensure electrical safety in the workplace
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
End of Life Care
Practice Index
By the end of the course delegates will have a good understanding of best practice in end of life care
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Equality and Diversity
Practice Index
This course offers learners an introduction to equality and diversity, outlining why it is important to understand this subject, the associated legislation, how to carry out an equality impact assessment, types of discrimination and how to raise concerns relating to equality and diversity in the workplace.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Excel
Practice Index
Excel for Practice Managers.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Excel basics for Practice Managers
Practice Index
Learn about columns, rows, worksheets and data. Includes introductions to formulas, functions, charts and formatting, ribbon and QAT. Further sections on file formats, keyboard shortcuts, find and replace, comments and conditional formatting.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Fluids and Nutrition
Practice Index
This course provides an overview of Fluids and Nutrution, Why it is important to ensure individuals receive good nutrition and hydration, How to determine if an individual is at risk of dehydration or malnutrition, How to safety prepare food for individuals, How to support individuals to take food and drink in appropriate ways, How to meet individuals' preferences, choices and dietary requirements.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Fluids and Nutrition
Practice Index
This course provides an overview of Fluids and Nutrition, Why it is important to ensure individuals receive good nutrition and hydration, How to determine if an individual is at risk of dehydration or malnutrition, How to safety prepare food for individuals, How to support individuals to take food and drink in appropriate ways, How to meet individuals' preferences, choices and dietary requirements.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR
Practice Index
General Data Protection Regulation
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR - The perfect practice
Practice Index
GDPR - The perfect practice - Online
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GDPR - The perfect practice, Excel Intermediate
Practice Index
This course takes you through how The Perfect Practice has prepared for and is still preparing for GDPR.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
GP Practice Management (Masterclass)
Practice Index
Sections, 1) Induction 2) Communication 3) Recruitment 4) Policies and procedures 5) Training 6) Human Resources 7) Management 8) Appraisals 9) Confidentiality
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Having difficult conversations
Practice Index
This course helps you to understand emotional intelligence and how it works, To be able to plan difficult conversations (with practice staff, GPs and patients), To feedback effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Having difficult conversations
Practice Index
This course helps you to understand emotional intelligence and how it works, To be able to plan difficult conversations (with practice staff, GPs and patients), To feedback effectively.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Leadership Styles and Approaches
Practice Index
This course helps you to understand the challenges facing primary care and the wider NHS, To understand the different leadership styles and approaches, To apply the NHS leadership model to your work.
Online Course
Business, Construction, Healthcare & Medical, Human Resources, Information Technology, Property
Leadership Styles and Approaches
Practice Index
This course helps you to understand the challenges facing primary care and the wider NHS, To understand the different leadership styles and approaches, To apply the NHS leadership model to your work.
Online Course
