About the CPD Course
This course is pivotal to ensuring any organisation is storing and securing data safely and within legislation, as well as offering support to staff in documenting and prioritising tasks. The course also focuses on how our information, advice or guidance is delivered, being mindful of individual preferences, body language, active listening and how to get the most out of the conversation for all involved. By attending this training employees will feel more confident in the delivery of communication and pitfalls to avoid.
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