Public, Retail, Social Care
Dealing with Trauma
Retail Trust
This course will increase retail colleagues understanding of how to deal with traumatic and high stress events, and the challenges they present. Offering tools to enable you to confidently support yourself and others
Online Course
Public, Retail, Social Care
Managing sensitive situations in retail
Retail Trust
This course focuses on upskilling frontline HR and ER teams who receive complex calls and engage in difficult conversations regarding a range of sensitive and often distressing topics. The course will build their confidence in supporting and signposting colleagues safely.
Training Course
Public, Retail, Social Care
Menopause Awareness
Retail Trust
This course will increase managers and people leaders understanding of the menopause and the impact it has for those experiencing it in the workplace, including day-to-day operations, labour turnover, morale, presenteeism and attendance
Training Course
Public, Retail, Social Care
Physical & Emotional Safety in Retail
Retail Trust
This course focuses on the increase in challenging situations in store, building participants knowledge of how to maintain physical and emotional safety of colleagues working in the retail sector.
Training Course
Public, Retail, Social Care
Psychological & Emotional Safety in Retail for In-store Colleagues
Retail Trust
This course focuses on the increase in challenging situations in store, building participants’ knowledge of how to maintain the psychological and emotional safety of colleagues working in the retail sector.
Training Course
Public, Retail, Social Care
Recognising and Responding to Sexual Harassment
Retail Trust
This course focuses on recognising what sexual harassment in the workplace is and how to respond to this as a target or bystander.
Training Course
Public, Retail, Social Care
Suicide Awareness and Response in the Retail Sector
Retail Trust
Participants will learn how to safely and compassionately support colleagues until professional support is provided. We also explore some common myths related to suicide, and the key components of a compassionate, sensitive conversation which can save a life.
Training Course
Public, Retail, Social Care
Taking of Stock of Wellbeing in Retail
Retail Trust
This course will help managers and people leaders explore how to respond to current wellbeing themes in the retail sector, avoid the accidental counsellor role, signpost effectively, and look after their own wellbeing when caring for others.
Training Course
Public, Retail, Social Care
Understanding & Responding to Domestic Abuse
Retail Trust
This course explores why domestic abuse is everyones business and the unique challenges the retail environment presents when supporting affected colleagues.? Participants will learn about the different types of domestic abuse and how to safely respond to both suspected abuse, and to colleagues who disclose that they are being abused.
Training Course
Public, Retail, Social Care
Understanding and Responding to Domestic Abuse for Retail Leaders
Retail Trust
This course focuses on recognising the signs that a colleague may be experiencing domestic abuse in their relationship and what retail leaders can do to support the colleague safely and effectively.
Training Course
Public, Retail, Social Care
You Cant Heal from a Burn by Staying in the Fire
Retail Trust
This course focuses on the unique challenges that retail colleagues face, including how to avoid emotional burnout, how to blend shift work with personal priorities, and how to identify personal stress triggers.
Training Course
