Technical communications course

Training course for anyone working in an event control room. Learn key information and develop essential skills for working effectively and efficiently within a control room. Practice in a simulated control room environment to help you embed your knowledge and skills. Topics covered, Purpose and design of a Control Room, Roles and responsibilities within a Control Room, Multi-agency working (JESIP), Information management, Systems and communications.

A one day incident management Exercise Programme for Housing Professionals which will comprise of a blended approach incorporating incident management good practice and an immersive scenario.

A one day incident management training package which will comprise of a blended approach incorporating incident management good practice, reflection on current procedures, developing skills and practicing roles against scenarios.

A one day incident management training package which will comprise of a blended approach incorporating incident management good practice, reflection on current procedures, developing skills and practicing roles against scenarios. Topics include, Incident Management training, Preparation and risk mitigation, Command and control, Safety and welfare of staff and customers, Multi-agency response, Responding using the organisation’s pre-prepared plans, Media.

This 2 hour training course providing information on management and log system familiarisation training.

A training course for anyone working in an information management and logging role. This course enables participants to develop knowledge and understanding of key aspects of effective control rooms, and practice working in a simulated Control Room. Course topics include role and responsibilities, incident management, information management and logging.

This is a generic training course supporting attendees with suitable knowledge input, development of their skills and judgement to understand current telecoms priorities, capabilities and issues.