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Know Your Customer

Online Course

About the CPD Course

This module explores the different types of customer and the importance of meeting the customers needs, both stated and un-stated. We will look at ways in which you can get to know your potential customers and how you can inform them of your organisations products and services. The more information you know about your customers, the more able youll be to meet their needs and deliver a positive experience.

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CPD Provider

The Access Group

The Access Group

The Access Group is a leading provider of business management software to mid-sized UK and Asia Pacific organisations. It helps more than 47,000 customers across commercial and not-for-profit sectors become more productive and efficient. 
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CPD Subsectors

Business Support
Online & E-learning
Anti Money Laundering AML
IT Support Services