Behaviour Change Skills, Patient-Centred Communication

This 3.5-hour online course for General Practitioners provides clear, NHS-aligned guidance on AI tools already being used in general practice. You will explore how to evaluate AI systems safely, understand accountability and data protection requirements, and distinguish tools that genuinely improve patient care from those that simply add workload. Whether you're using AI tools now or preparing for their inevitable adoption, this course helps you navigate the uncertainty, meet CQC standards with confidence, and give patients credible answers about how AI influences their care.

This 3.5-hour online course provides clear, NHS-aligned guidance on AI tools already being used in healthcare. Designed for the entire primary care team – nurses, pharmacists, physician associates, healthcare assistants, practice managers, and administrative staff – you will learn how to evaluate AI systems safely, understand accountability and data protection requirements, and distinguish tools that genuinely improve efficiency from those that add complexity. Whether you're using AI tools now or preparing for their adoption, this course gives you the frameworks to assess them critically and the confidence to give patients clear answers about AI in their care.

Helping individuals to identify and become aware of their problem behaviours is central to cognitive behavioural approaches. Unplanned events are sometimes like a chain of events involving thoughts, feelings and behaviours that the person may or may not be aware of. Careful monitoring can help people become more aware of their thoughts, feelings and behaviours. Once identified, attempts to break the pattern are aided by other behavioural and cognitive techniques such as stimulus control, response prevention and cognitive restructuring. The ultimate aim of cognitive behavioural approaches is to help clients to become more expert in identifying their own health behaviour problems, setting goals and planning towards long-term solutions.

Although it is well known that changing unhelpful health behaviours will improve people’s health and reduce their risk of disease, starting and keeping up long-term behaviour change is extremely difficult. People may have mixed feelings about changing their behaviour in the first place and once they do start to change they often lose motivation during the process. Health professionals are in a strategic position to influence and facilitate motivation and change. Despite this, they are not traditionally trained in the use of motivational strategies for behaviour change. This course provides an opportunity to learn more about motivation and explore its application in practice.

This 45-minute online course for healthcare professionals provides clear, practical guidance on using generative AI tools such as ChatGPT safely and effectively in clinical practice. You will learn to distinguish appropriate from inappropriate uses of AI in your workflow, critically appraise AI-generated clinical content using a structured checklist, and understand your professional and legal obligations regarding patient data. Whether you are already using these tools or considering them, this course gives you a confident, safe starting point grounded in UK GDPR and current professional guidance.

Childhood obesity is an epidemic that is sweeping the globe presenting an urgent and serious challenge for healthcare professionals. Childhood Obesity Essentials is a 6-hour online professional short course designed to give core knowledge in this critical health area. It is an essential component in your Childhood Obesity treatment toolkit. Split into 6 sections and delivered in 6 minute podcasts, videos, animations and e-learning presentations, healthcare professionals can learn short fundamental lessons 'on the go' from intervention techniques to prevention methods. What's included? A variety of resources delivered in 6 minute assets, real life case studies and examples, resources to give patients, resources for healthcare professionals, a printed pack of course materials, and a course certificate upon completion. Feel confident. Be prepared. Make the right, evidence-based decisions.

This 45-minute online course helps healthcare professionals get consistently better, clinically relevant output from generative AI tools such as ChatGPT, Microsoft Copilot, Gemini, and Claude. You will learn a simple structured framework (CRAFT) for writing effective prompts, see it applied across common clinical tasks including referral letters, patient-facing communications, clinical summaries, and reflective writing, and practise using follow-up prompts to refine tone, accuracy, and completeness. The course is grounded in UK clinical practice and complements our companion course on safe, appropriate AI use.

This 2-hour online course for healthcare professionals provides a clear, evidence-based introduction to GLP-1 and GLP-1 receptor agonist medications. You will explore how GLP-1RA s like Ozempic, Wegovy and Mounjaro affect blood glucose, appetite and metabolism – and why they matter in clinical care. Whether you prescribe these medicines or not, with this course you can build your understanding, review the latest evidence and gain confidence supporting patients on or considering taking GLP-1RAs.

This training has been developed with the aim of increasing the confidence and ability of London Borough of Southwark’s healthcare professionals and other resident-facing services to have conversations about weight, healthy eating and physical activity, provide advice and to signpost residents to appropriate resources and services.

This is a course designed to provide healthcare professionals with the knowledge and skills in nutrition and weight management needed to manage their patients' weight. In this 6-hour online short course made up of concise bite-size multimedia resources, you will gain a solid grounding in the most fundamental concepts of nutrition, explore the trends and current state of modern nutrition and their relationship with weight, focus on the key factors contributing to weight gain, learn how effective weight management should look in clinical practice and develop treatment methods to achieve weight loss and weight loss maintenance. What's included? Real life case studies and examples, a printed pack of course materials and a course certificate upon completion. Feel confident. Be prepared. Make the right, evidence-based decisions and make a significant difference in the lives of your patients.

Communicating with patients about excess weight or obesity is challenging, complex, and at times, a very sensitive issue to discuss for health professionals. This online short course aims to prepare healthcare professionals to give expert advice to patients with overweight or obesity. This 10-hour short course teaches how to help patients make the necessary adjustments to their lifestyle, leading to weight loss, weight loss maintenance, healthier lifestyles and better clinical outcomes. A healthcare professional will gain practical skills and confidence in assessing and managing patients with overweight and obesity. What's included? A variety of resources delivered in 6 minute assets, real life case studies and examples, resources to give to patients, resources for health professionals, a printed pack of course materials, and a course certificate upon completion. Feel confident. Be prepared. Make the right, evidence-based decisions.

This online training course aims to increase awareness of the complex nature of obesity for healthcare professionals, particularly nurses. It will enable the development of a more effective interaction with their patients with obesity and assist them with generating comprehensive prevention and management methods as well as solutions that can be used both personally and professionally. The content is topical, up-to-date, and presented in an easily accessible format. This 10-hour online professional short course is designed to give core knowledge in a critical modern health area. What's included? A variety of resources delivered in 6 minute assets, real life case studies and examples, resources to give to patients, resources for health professionals, a printed pack of course materials, and a course certificate upon completion. Feel confident. Be prepared. Make the right, evidence-based decisions.

This 1.5-hour course condenses the tools and knowledge healthcare practitioners need to have to address the issue of excess weight with their patients. Topics include, Physical activity and sleep , Dietary change , Correcting energy balance , Engaging the patient (how to start the conversation , communicating sensitively) , Changing behaviour (assessing readiness to change , motivational interviewing , behaviour change techniques) , Cultural competence.

This course has been specifically developed for healthcare professionals who are interested in advancing their core understanding of obesity and developing more practical methods for the prevention, management and treatment of obesity. This course consists of three individual 25-hour modules, all of which can be taken independently. Obesity, Behavioural Aspects reviews the emotional and psychological issues around eating and obesity, exploring the possible aetiologies that affect an individual's eating behaviour, Obesity, Causes and Consequences explores the causes of obesity in depth to facilitate a greater understanding of the problem in an individual patient. The course also includes an overview of the co-morbidities of obesity including, type 2 diabetes, complications of pregnancy, cognitive effects, sleep apnoea, non-alcoholic fatty liver disease, and cardiovascular complications, Obesity, The Solutions? questions the current approach to obesity treatment and whether current advice on diet, exercise and lifestyle is appropriate. We consider the need for aims and treatment to be personalised, addressing the underlying causes of the individual's weight gain, their co-morbidities and the drivers of their behaviour. The modules are most suitable for GPs, doctors, nurses, physicians, surgeons, physiotherapists, dieticians, nutritionists, psychologists, and counsellors running weight-management clinics. Completion of the modules promises confident, highly skilled practitioners with a well-rounded understanding of every aspect of the obesity problem and how to effectively treat and manage it.

This course helps those who work within the London Borough of Southwark to be successful at changing the lives of people affected by excess weight. The course content includes, causes of unhealthy weight what the latest data is telling us and local referral pathways. You will also practise brief intervention techniques. The course is free to access for eligible individuals (who live or work within the Southwark borough) and takes approximately 5 hours to complete.

This course helps those who work within the London Borough of Southwark to be successful at changing the lives of people affected by excess weight. The course content includes, causes of unhealthy weight what the latest data is telling us and local referral pathways. You will also practise brief intervention techniques. The course is free to access for eligible individuals (who live or work within the Southwark borough) and takes approximately 5 hours to complete.

This online training course aims to prepare fitness professionals for the challenge of working with clients with overweight and obesity. Fitness professionals will understand the underlying aspects of obesity that may be obstructing the progress of their clients from achieving their weight and fitness goals, and provide the skills and solutions to overcome these barriers. The knowledge gained should assist fitness professionals in growing their client base. This 10-hour online professional short course is designed to give core knowledge in this critical modern health area. What's included? A variety of resources delivered in 6 minute assets, real life case studies and examples, resources to give to clients, resources for fitness professionals, a printed pack of course materials, and a course certificate upon completion. Feel confident. Be prepared. Make the right, evidence-based decisions.