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Communication Training

Online Course

About the CPD Course

This tailored course for healthcare professionals focuses on enhancing communication skills and transcending mere words to encompass effective listening, empathy, and non-verbal cues. It underlines the significance of various communication forms, including verbal, non-verbal, and written methods. Participants will acquire proficiency in active listening, employing clear language and mastering non-verbal communication, ultimately building trust and enhancing the quality of patient care. The course also guides crafting patient notes, emails, and reports for improved professional-patient communication. Central themes are overcoming communication barriers, collaborating between clinical and non-clinical staff, and safeguarding patient data confidentiality.

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CPD Provider

The Healthcare Training Hub

The Healthcare Training Hub

The Healthcare Training Club engage in comprehensive and user-centric online and practical training tailored for the Health & Social Care sector. Our courses are CPD accredited, ensuring your professional development is backed by recognised standards.  
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