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Customer Service Excellence (CSX) Program

Training Course

About the CPD Course

Making the customer experience meaningful & memorable is a clear point of difference for individuals and organisations alike. In this engaging and informative program, you will learn to appreciate and understand how the attitude and behaviours of staff directly impacts upon the customer experience, which directly affects the success of the business. Discover how your engagement with customers can establish trust, while encouraging positive feedback that further endorses the brand and its staff.

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CPD Provider

The Marketing Sales Group

The Marketing Sales Group

Our mission is to support organisations and individuals as they strive for professional and business growth. The Marketing Sales Group (TMSG) established a dedicated platform where business leaders and individuals have access to essential resources, training and professional support services, to inspire and educate with a practical application. Developed by leaders in the sales and marketing profession, with extensive domestic and international experience, TMSG is a collaborative community with content written and sourced by industry experts.
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CPD Subsectors

Business Support
Conferences & Events
Sales & Marketing
Workshop Organisers
Business Consultancy
PR & Marketing
International Associations
International Training
Region - Australia