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Retail Conflict Resolution Course

Online Course

About the CPD Course

The Retail Conflict Resolution Course, this e-learning course creates an awareness to educate and inform delegates of basic personal security concepts, as well as personal safety strategies within the retail and hospitality sector. This bundle course is based on the following modular units, The retail threats faced Situational Awareness (Optional Module), Conflict Resolution Course, Understanding Workplace Conflict, Conflict Resolution Course ,Understanding Conflict Behaviour, Dealing with difficult customers, Conflict, Resolution Course ,Managing Workplace Conflicted-escalate COVID, Mask Related Conflict (Optional Module).

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CPD Provider

CTR Secure Training (Trisat)

CTR Secure Training (Trisat)

CTR Secure Training (Trisat) is an innovative, unique and modern workplace violence prevention training & consultancy company which specialises in the protection of people and assets. We design and delivery bespoke policies, training and specialist equipment in order to protect your people.
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CPD Subsectors

Business Coaching
Employment Legislation
Human Resources
Customer Service
Retail Services
Safety & Welfare