Leading Business Excellence

This one-day workshop is aimed at Managers who want to look at new ways and gain new skills and tools to make effect decisions on real work-related problems. We explore ways to recall information quickly, learn new tools to assist in the assessment of investigating problems, learn new techniques of board storming and how to produce action plans to implement their decisions. The workshop is highly participative as the delegates put into practice the tools learned during the day.

This course is a brief introduction in Digital Transformation in the organisation and the impact of these changes promoting better understanding for those that are less technology savvy. Designed to provide managers with concepts around ICT changes and how these may impact an organisation. The course also highlights how to create efficiencies and new collaborative methodologies in all areas of your working environment.

This course is a brief introduction in Digital Transformation in the organisation and the impact of these changes promoting better understanding for those that are less technology savvy. Designed to provide managers with concepts around ICT changes and how these may impact an organisation. The course also highlights how to create efficiencies and new collaborative methodologies in all areas of your working environment. Class based, tutor-led training complemented by PowerPoint slides, videos and interactive class exercises to help promote understanding around technology concepts and the impact of these in an organisation. 23rd January - 6th March 2019, 18,00 - 20,00 once a week.

In a world where social media has the most influence in reaching out to the masses, this workshop on Introduction to Digital Marketing will focus on the strategic aspects of advertising, usability, analytics and marketing. You will gain knowledge on basic principles of digital marketing, develop the skills required to deal with real-world business problems and exploit digital business opportunities. Delegates will explore a range of digital marketing tools including, email and digital advertising, digital video, search engines and social media. Delegates will also learn how to run a basic campaign on different digital advertising platforms as well as understand the basics of web analytics and search engine optimization.

This course is designed to provide an introduction to financial and management accounting. An interactive, collaborative approach to learning with a workshop focus this two-day course provides a foundation in these areas and will provide a basis for further study. Topics covered include an analysis of the different types of business structures, an overview and interpretation of financial statements, cost volume profit analysis, and introduction to budgeting, business financing methods and performance. 27 & 28th February, 2019 ) University of Gibraltar Europa Point Campus, Gibraltar, GX11 1AA.

This highly interactive short course, will cover management principles such as motivation, delegation, identifying bullying and harassment as well as performance management and feedback, but will also enhance their knowledge through thought and discussion and experience in developing their skills in management. Delegates will be able to apply different leadership skills to their organisations.

This intensive two-day course enhances managers' communication and leadership skills, equipping them to engage effectively with teams, colleagues, clients, and stakeholders. Through interactive discussions, practical exercises, and personalised feedback, participants will refine their communication style, develop assertiveness, and adapt their approach to various professional situations. With a strong focus on real-world application, activities reinforce learning for immediate workplace implementation. Constructive feedback supports ongoing development, building confidence and competence. Ideal for managers seeking to sharpen their communication skills, this course fosters personal and organisational success through effective and professional interactions.

This course is the sequel to the Introduction to Management and concentrates purely on a manager’s ability to communicate effectively to team members, colleagues, clients, and stakeholders. The course is designed for participants to practice their learning in a safe environment, and they will be required to conduct a presentation and one-to-one training session. Participants will upskill their managerial qualities and will receive constructive feedback to implement knowledge gained into future performance in the workplace. This course requires participation and engagement to be able to achieve excellent results. Throughout the 4 days, there will be simulations (role-plays) to reinforce learning.

This four day course provides the theory and practice that underpins effective learning and work based training. It will cover a broad range of basic skills and knowledge whilst giving the delegates the motivation and confidence to run successful in-house training sessions. Delegates will leave the course with the knowledge, confidence, and skills to design, deliver, and assess learning and work-based knowledge, attitudes, and skills effectively.