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Patient Safety Incident Investigation Training

Training Course

About the CPD Course

The course is designed to help senior clinicians and managers develop the skills they need to investigate serious incidents in the work place. It is based on over 10 years’ experience of conducting systematic, evidence-based investigations and reviews in the NHS and independent healthcare sector. Delivered by trainers with in-depth knowledge and experience in a wide range of settings, including mental health, acute medicine and primary care, Verita’s courses deliver information based on best-practice theory and practical insight. All courses can be tailored to meet the specific needs of clients.

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CPD Provider

Verita

Verita

Verita is an independent consultancy providing expert advice to regulated organisations in the UK. Our work ranges from specialist support and advice on challenging operational and strategic matters to serious incident investigations and independent senior management reviews of complex, sensitive issues. Using our experience, the expertise of our people, and the assurance of tried and tested methodologies, we aim to help regulated organisations deliver safer, fairer outcomes and better services. Our approach is always measured, appropriate and focused on improvement. We are renowned for our thoroughness and commitment to producing evidence-based reports that can withstand rigorous challenge. And by getting it right first time, we save our clients time and money.
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Case Manager training in UK healthcare

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Case Manager training will help senior clinicians and managers to develop their awareness and understanding of the role of the Case Manager in formal investigations into doctors’ and dentists’ performance concerns. The training will introduce participants to the principles and processes set out in the NHS’s framework for Maintaining High Professional Standards in the modern NHS (MHPS). It will enable them to commission and manage formal investigations under the MHPS framework, or under any appropriate independent sector equivalent.
Course type
Training Course
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HR Investigation Training

Verita

A workshop to help managers develop knowledge and skills in conducting HR investigations, including discipline, grievance, discrimination and whistleblowing cases. The training will introduce managers responsible for investigations to the use of structured interview techniques, appropriate questioning styles and best practice in report writing. Managers will learn how to gather, classify and record evidence in investigations and how to evaluate it to improve decision making in HR cases. Managers will learn how to structure investigations to be impartial, fair and thorough.
Course type
Workshop
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Human Performance

Verita

Using the lessons learned from the last 60 years of civil aviation, our course, led by a Verita associate and former vice president of flight safety at Emirates, offers a relevant and pragmatic exploration of human performance.
Course type
Training Course
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CPD Subsectors

Business Coaching
Business Consultancy

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