Business continuity, Encouraging resilience and readiness

Managing the many forms of risk is essential to the DNA of any organisation. Without appropriate protection, companies cannot grow. The Client Academy provides knowledge through a series of training seminars and interactive workshops. Training draws upon the expertise of broking, practice specialists and industry partners to deliver a programme designed to help manage risk, optimise benefits and cultivate talent, all aiming to protect and strengthen organisations and individuals. Each course is designed to provide attendees with the confidence and knowledge to make informed decisions on behalf of their organisation. With locations throughout the UK, the Client Academy provides a range of over 40 courses to experience.

This expert-led WTW Training Academy webinar introduces methods for breaking down operational and strategic AI risks. It will also focus on identifying, understanding and tackling AI those vulnerabilities that could challenge your revenues, operational capability and the future of the business.

Business interruption insurance is arguably the most important business insurance cover but one of the least understood. This training course explains business interruption insurance and how to assess your organisation’s business interruption risk. The webinar will also provide guidance on the basis of cover, maximum indemnity period, additional cost of working cover, typical extensions and most importantly - gross profit calculation.

This seminar will offer participants an insight into the risks associated with inadequate or poor reputation management. Whilst the backdrop to the talk will be safeguarding reputation in times of crisis the content and suggestions are equally applicable in times of normal operation.

The COVID-19 pandemic has required organisations to deploy their existing business continuity plans in the most unusual of circumstances or in the absence of these create and implement new solutions. As companies regroup and review their response and their resilience this course is designed to provide an overview of the basics of business continuity and good practice management systems, key continuity risks to an organisation and how they can be mitigated. Topics covered -Business continuity versus crisis management, Business impact analysis, Business continuity plan, Testing and training, Continuity management systems.

Claims fraud arises when a claimant makes up or exaggerates a claim to recover damages. Fraudulent claims can lead to unnecessary payments being made by businesses or increased insurance premiums from employers/public liability and motor claims. The Association of British Insurers (ABI) estimates every 5 minutes a fraudulent insurance claim is made in the UK and reports 107,000 fraudulent claims worth £1.2billion were identified by insurers in 2019. This webinar examines the current claims fraud landscape, encompassing both existing and emerging claims fraud risks.

This course is designed to provide delegates with a better understanding of the insurance liabilities associated with commercial contracts, as well as helping you to understand the subject from an insurer’s point of view. This sessions covers the main areas of liability insurance –public liability, products liability, professional indemnity and employers’ liability, and how these may relate to your business, particularly when negotiating a commercial contract,Topics covered, How an underwriter will interpret what you may consider to be an innocuous point, Responsibilities and indemnities associated to commercial contracts, Classes of insurance affected by commercial contracts.

This course will provide delegates with a better understanding of the insurance liabilities associated with commercial contracts, as well as helping to understand the subject from an insurer’s point of view. This session covers the main areas of liability insurance –public liability, products liability, professional indemnity and employers’ liability, and how these may relate to your business, particularly when negotiating a commercial contract,Topics covered,Understanding the insurance clauses and conditions within normal commercial contracts, Easy points to negotiate, How a broker will negotiate with the insurers cover to match the contract’s terms as far as possible.

The training provides an innovative alternative to mainstream health and safety training dealing with managing contractors engaged in any business, environment. The training is designed to raise awareness of the issues that can trigger enforcement proceedings and help organisations and those who run them meet the challenges posed by the current HSE enforcement regime. Our mock trial is unscripted and features real practicing Barristers to give them an authentic feel.

The training provides an innovative alternative to mainstream health and safety training, designed to raise awareness of the issues that can trigger enforcement proceedings against the Directors/Senior Management/Management of a business for a breach of health & safety. It will help Directors/Senior Management/Management meet the challenges posed by the current HSE enforcement regime. Our mock trial is unscripted and features real practicing Barristers to give them an authentic feel.

The training provides an innovative alternative to mainstream health and safety training, designed to raise awareness of the how an employee can bring a claim for compensation after an accident against the employer. The training will explain the basics of the legal process and help organisations to understand how best to prevent or defend such claims. Our mock trial is unscripted and features real practicing Barristers to give them an authentic feel.

This course is designed to give delegates an understanding of the key features and principles of insurance, and some of the policies commonly bought including compulsory classes. This course will also cover Insurance processes and documentation.

This course is designed to give delegates an understanding of the key features and principles of insurance, and some of the policies commonly bought including compulsory classes. It is designed as a follow up to the fundamentals of insurance “Corporate Covers Part a ” course.

This seminar provides an understanding of the basics of general commercial insurance, including insurance terminology, types of insurance and how insurance markets operate. It will cover the principles of insurance along with the main types of commercial insurance, property damage, business interruption, employers liability, public and products liability and motor fleet insurance.

This seminar will give delegates an understanding of the key features and principles of insurance, the main insurance processes, the key documentation, and some of the policies commonly bought including compulsory classes. It will provide a brief overview of a number of policies that many businesses will buy including property, business interruption, motor, liability, credit and global programmes.

This seminar provides a brief overview of the following areas of insurance, business interruption, crime, cyber, directors and officers, liability, employment practices liability, engineering, environmental impairment, marine cargo, political risks, professional indemnity, and products covers terrorism, trade credit and global programmes.

This webinar is designed to give delegates an understanding of the basics of general commercial insurance, including insurance terminology, key features and principles of insurance, main insurance processes and key documentation. Please note that this webinar is part one of a series of four however they can be accessed independently.

This course is designed to give delegates an understanding of the key features and principles of insurance, and some of the policies commonly bought including compulsory classes. It is designed as a follow up to the fundamentals of insurance – “The Basic Principles of Insurance” course.

The Insurance Act 2015 represents the most significant change to insurance contract law in this country for over 100 years. The changes will have a far reaching impact on how insureds and insurers approach policies, creating new rights and obligations for both insurers and policyholders. The seminar covers, Duty of fair presentation, Effect of a breach of the duty of fair presentation, Law on warranties, terms not relevant to the actual loss and fraudulent claims.

This course is designed to give delegates an oversight of a best practice risk management model for managing and reducing health and safety risk and positioning it within your organisation’s risk appetite. The PDCA (Plan, Do, Check, Act) model enables you to take a holistic approach to health and safety risk. The webinars will take you through the cycle of identifying your risks and setting objectives and targets to achieve continual improvement in performance. Topics covered. History of management systems. PDCA explained. The certification process. The benefits of this approach.

This webinar will examine how to develop an effective corporate risk register and how this can be reported as part of the risk management system The core of any corporate risk management approach is the risk register the structured record of risks underlying causes existing controls and planned measures to achieve risk improvement The risk register is the centre on which all risk reporting and risk management initiatives ultimately depend It is vital therefore that the risk register be well compiled and ?t for purpose.

Kidnapping, detention and extortion are common risks for organisations operating internationally. This seminar provides a two-hour introduction on the topic of kidnapping and related threats, and how to effectively manage such events. The training will benefit managers in any organisation exposed to these threats, helping them to be better prepared for their role in support of any organisational crisis response.

This seminar explains professional indemnity insurance that covers legal costs and expenses incurred in the defence, as well as any costs that may be awarded, of allegations that inadequate advice, services or design have been provided that resulted in client financial losses.

Employers have a duty to take care of the health and safety of their employees and that includes psychological health. This webinar is designed to provide delegates with an understanding of psychosocial risk management in the workplace and what best practice looks like. We will also explore the use of technology in the workplace and its impact on the mental health and wellbeing of your people.

This Training Academy session will share some of the latest emerging risks, with a focus on how to evaluate, monitor and act on new risks and ensure your risk management framework (RMF) is receptive to ever-changing risks. The session will also consider how to use scenarios to explore possible futures and examine why organisations should bring together perspectives from across business units to ensure RMFs are fit-for-purpose and the entire business is preparing for the future.

A rise in cyber incidents in recent years has proven the devastating impact cyber-crime can have, both in terms of financial and reputational loss. This seminar will provide an understanding of cyber risk and consider the impacts on business.

The training provides an innovative alternative to mainstream health and safety training, designed to raise awareness of the issues that can trigger enforcement proceedings against a business and help organisations and those who run them meet the challenges posed by the current HSE enforcement regime. Our mock trial is unscripted and features real practicing Barristers to give them an authentic feel.

This webinar examines how to develop a corporate risk register and the supporting risk management framework required to make it effective. The core of any corporate risk management system is the risk register, the structured record of risks, underlying causes, existing controls, and planned measures to manage risk within the organisation’s risk criteria. What will be covered, An overview of corporate governance standards, Core components of a risk management framework, The risk management process and how to record this within a risk register, Roles, responsibilities and reporting arrangements.

This webinar is designed to provide delegates with a better understanding of stress and mental health in the workplace, including an organisation’s duties to look after the psychological health of their people, how to achieve this and the business benefits of doing so. Topics covered,Mental health and wellbeing – what’s gone before and what’s next? New HSE criteria for work-related stress investigations How to achieve a psychologically healthy workplace

This seminar explains the importance of supply chain interruption and discusses ways to assess interruption and risk transfer solutions.

This course is designed to provide delegates with a better understanding of the drivers of climate risk and potential regulatory changes in the next few years.

The implementation and integration of electric vehicles into a business fleet is presenting a series of new, emerging risks that need to be managed. Managing the risks can be undertaken in the conventional way, including evaluation, prioritisation and implementation of controls. Key areas of risk will be presented, with the session content providing an introduction to our more in depth Electric Vehicles Risk Workshop.