Business, International
Advanced Influencing Skills
Working Voices Ltd
This course is for anybody who has to regularly influence a range of people, from client to colleague, from junior to senior. In Advanced Influencing we look at the mechanics of how to effectively influence others and the underlying nuances involved in the process of influencing. During the course we will cover topics such as, managing your own state, well-formed outcomes, building powerful rapport, precision questioning, empathic listening, chunking information and reframing.
Online Course
Business, International
Advanced Presentation Skills
Working Voices Ltd
Deciding what an audience needs to know, how to prepare for a presentation in advance and learning how best to convey the information on the day
Online Course
Business, International
Anger Management
Working Voices Ltd
Anger is a completely normal, usually healthy, human emotion, provided it remains under control. This course teaches you that appropriate anger can be energising, inappropriate anger leads to problems and anger should be deployed rather than felt . You'll also discover the physiology of anger.
Online Course
Business, International
Assertiveness
Working Voices Ltd
The ability to be assertive is an important workplace skill that different people use in different ways, this course teaches delegates how to be assertive without becoming aggressive
Online Course
Business, International
Building Rapport
Working Voices Ltd
Having the ability to create great rapport leads to a much deeper level of trust and understanding with clients and colleagues. This course teaches you how to build bonds with those you interact with and how it's a vital feature of human interaction. It teaches you how to demonstrate your understanding of other people's views of the world.
Online Course
Business, International
Building Rapport
Working Voices Ltd
Having the ability to create great rapport leads to a much deeper level of trust and understanding with clients and colleagues. This course teaches you how to build bonds with those you interact with and how it's a vital feature of human interaction. It teaches you how to demonstrate your understanding of other people's views of the world.
Online Course
Business, International
Coaching and Mentoring
Working Voices Ltd
This course will help you learn the core skills to transform the achievements of others and unleash their hidden talents.
Online Course
Business, International
Communicating Cross Culturally
Working Voices Ltd
How do other cultures really see things, beliefs, expectations and norms. Other cultures communicate differently this course shows how to get your messages across.
Online Course
Business, International
Communicating Virtually
Working Voices Ltd
How to develop an international style, learn the special skills for remote communications, be dynamic across continents and understand & overcome cultural barriers
Online Course
Business, International
Confidence and Self-esteem
Working Voices Ltd
Having confidence and self-esteem is not a skill but a result of behaviour that you can learn about and adopt. This course teaches you that confident people are a valuable asset, high self-esteem leads to high success. To become more present and more at ease, you'll also learn techniques and examine your thinking.
Online Course
Business, International
Confidence and Self-esteem
Working Voices Ltd
Having confidence and self-esteem is not a skill but a result of behaviour that you can learn about and adopt. This course teaches you that confident people are a valuable asset, high self-esteem leads to high success. To become more present and more at ease, you'll also learn techniques and examine your thinking.
Online Course
Business, International
Conflict Resolution
Working Voices Ltd
Conflict resolution is about winning the other side over, rather than defeating them. This course will teach you that workplace conflict is a major fear for many, you'll discover the classic causes of conflict and how to resolve them and you'll be shown systematic and practical pathways to resolution.
Online Course
Business, International
Conflict Resolution
Working Voices Ltd
Conflict resolution is about winning the other side over, rather than defeating them. This course will teach you that workplace conflict is a major fear for many, you'll discover the classic causes of conflict and how to resolve them and you'll be shown systematic and practical pathways to resolution.
Online Course
Business, International
Critical Thinking
Working Voices Ltd
Critical thinking is the art of not thinking wrongly and being able to spot arguments that are, or may be misleading. This course will teach you that it's a vital business skill, you'll learn where to look for flaws in statements, get to grips with logical fallacies and understand the dangers of confirmation bias.
Online Course
Business, International
Critical Thinking
Working Voices Ltd
Critical thinking is the art of not thinking wrongly and being able to spot arguments that are, or may be misleading. This course will teach you that it's a vital business skill, you'll learn where to look for flaws in statements, get to grips with logical fallacies and understand the dangers of confirmation bias.
Online Course
Business, International
Delegating and Time Management
Working Voices Ltd
An interactive, hands-on workshop to enhance your approach to strategic planning and the communications of those plans. This course will teach you the pros and cons of delegating, who you should trust to delegate to, that your relationship with time is important and that it impacts your deployment of other's time.
Online Course
Business, International
Delegating and Time Management
Working Voices Ltd
An interactive, hands-on workshop to enhance your approach to strategic planning and the communications of those plans. This course will teach you the pros and cons of delegating, who you should trust to delegate to, that your relationship with time is important and that it impacts your deployment of other's time.
Online Course
Business, International
Delivering Compelling Feedback
Working Voices Ltd
The best feedback is rational. This course will help you to deliver compelling feedback, set expectations and avoid pitfalls to ensure your teams flourish and make people want your feedback.
Online Course
Business, International
Diversity & Inclusion
Working Voices Ltd
We all have hidden biases that affect the judgements we make, often to the detriment of our organisation. This course will help you to achieve the following, You as an inclusive leader, you creating a meritocracy, a fairer team, department or company and will help you to bring about a positive change.
Online Course
Business, International
Effective Business Writing
Working Voices Ltd
Your audience wants to know the concise purpose of your communication, stated as briefly as possible. This course will help you to get the tools to write effectively so you come across professionally and your writing achieves its aim.
Online Course
Business, International
Effective Listening
Working Voices Ltd
Most people do not listen with the intent to understand, they listen to reply. This course will help you to listen with empathy and remotely so you're better able to solve problems, actively understand information and listen more accurately.
Online Course
Business, International
Effective Time Management
Working Voices Ltd
This course will help you to manage your time effectively to enable you to have a calmer, pleasanter life. Lack of decision, not lack of time, is the problem. We all have 24 hour days!
Online Course
Business, International
Emotional Intelligence
Working Voices Ltd
In a very real sense we have two minds, one that thinks and one that feels. This course will help you to have better working relationships, choice over your reactions and be more impactful, empathetic, successful and influential.
Online Course
Business, International
Ethics for Business
Working Voices Ltd
Business ethics are about doing the right thing, but it's not always easy to work out what the right thing is. This course will teach you about business conflicts, the challenges of always trying to do the right thing, taking moral decisions and the benefits it can bring to a business.
Online Course
Business, International
Ethics for Business
Working Voices Ltd
Business ethics are about doing the right thing, but it's not always easy to work out what the right thing is. This course will teach you about business conflicts, the challenges of always trying to do the right thing, taking moral decisions and the benefits it can bring to a business.
Online Course
Business, International
Executive Presence
Working Voices Ltd
It's a charisma, an energy, a gravitas - an X-Factor every executive wants and needs. This course will help you to convey memorable messages, know how to 'walk your talk', give you much better self-awareness so you can become more genuine, authentic and comfortable in yourself.
Online Course
Business, International
Foundation Presentation Skills
Working Voices Ltd
An introduction to the fundamental techniques of delivering a spoken message successfully dealing with confidence, vocal techniques and body language
Online Course
Business, International
Foundation Presentation Skills Part 1
Working Voices Ltd
This course is to help you set yourself up to become a presenter. It will teach you how to prepare for a presentation, how to prepare your mind, posture, body and how to add clarity and tonal variation.
Online Course
Business, International
Foundation Presentation Skills Part 2
Working Voices Ltd
Getting the message across exactly as you want - to individuals and groups at all levels. This course is to help you to be perceived as a great, calm, confident, dynamic presenter who has an attentive, engaged audience.
Online Course
Business, International
Having Difficult Conversations
Working Voices Ltd
Handling challenging conversations appropriately and sincerely is key to achieving the desired outcomes in an amicable way. Through learning how to prepare properly for a difficult conversation, developing emotional intelligence, providing an action checklist covering all things that need to be considered and coaching on proper execution, difficult conversations can become less daunting and more effective.
Online Course
Business, International
Image Management
Working Voices Ltd
Hints and tips on how to look your best at work, you never get a second change to make a good first impression.
Online Course
Business, International
Image Management
Working Voices Ltd
Hints and tips on how to look your best at work, you never get a second change to make a good first impression.
Online Course
