Level 2 Customer Service for Schools

Child abuse / protection can be easily missed by teachers if they are not trained to be aware of the signs. We offer realistic solutions that have proven to work for helping schools recognize signs of abuse and methods to protect children in their care. We engage with key methodologies to prevent ‘at risk’ children being harmed or simply reinforce the importance of this key area. This isn’t a course that sells a single way of dealing with safeguarding cases, we provide a variety of solutions on how to safeguard children, teachers can reflect upon which technique works for them.

This Level 3 course empowers Designated Safeguarding Leads and deputies to spearhead a robust protective culture within their organisations. Participants engage with complex case studies and interactive scenarios to master the identification, management, and escalation of safeguarding concerns. The curriculum focuses on strategic leadership, legal compliance, and effective inter-agency working to ensure the safety of children and young people. By the conclusion of the training, delegates will possess the confidence to manage high-level disclosures and implement rigorous safeguarding frameworks across educational, healthcare, or community settings, ensuring every child’s welfare remains the central priority.

The designated Safeguarding officer is the first point of contact for staff members, families and other people who have access to the organisation, it is essential that the DSL has knowledge of child protection procedures that is in-depth and up-to-date.This classroom-based Designated Safeguarding Officer course will teach you more about what the role involves and will help you to understand the safeguarding process in more detail. The course uses a variety of interactive exercises and discussions to help you review and develop the child protection procedures within your organisation and ensure that all staff members understand their responsibilities towards safeguarding children.

Welcome to our 21st century education teacher training program. Explore teaching fundamentals, student-centred learning, and vital skills. Access evidence-based materials to implement theory in your classroom. Our goal is to foster academic excellence and future-ready skills. As educators, we shape compassionate individuals with a positive global impact. While we can't teach passion, harness your enthusiasm to reveal the true meaning of intelligence—embracing acceptance, empathy, compromise, communication, and love. Intelligence goes beyond grades, fostering well-rounded individuals who care for others and the environment. Collaborate in this program to establish a classroom fostering these values, transcending formal assessments. Together, let's create a nurturing educational environment.

This Level 3 Health and Safety in the Workplace course provides supervisors and managers with the comprehensive knowledge required to fulfil their legal responsibilities and cultivate a safe working environment. Delegates will explore the principles of effective risk assessment, learn to implement control measures for common hazards, and understand how to develop and monitor a health and safety management system. The course also covers leading incident investigations and promoting a proactive safety culture, ultimately empowering leaders to strengthen organisational compliance and reduce the risk of accidents and ill health.

This Introduction to Safeguarding Children course is a positive first step towards increasing and improving your knowledge and will provide you with a thorough overview of how to recognise the warning signs of abuse, what to do with any concerns that you may have and how to feel confident in protecting children from harm.

This course provides learners with the essential knowledge and practical skills needed to recognise early signs of mental health challenges, respond confidently in moments of distress, and offer safe, supportive first-line assistance. Through real-life scenarios and step-by-step guidance, participants learn how to listen non-judgementally, provide reassurance, and guide individuals toward appropriate professional help while maintaining personal boundaries, cultural sensitivity, and confidentiality. Ideal for anyone responsible for wellbeing in the workplace, community, or educational settings.

A CPD training session on how to safely handle children written in a Dubai context. The training is delivered by a Team Teach trained school leader with an extensive school background. By the end of the session staff will be informed on how to safely handle children in order to provide a safe and happy environment for all.

All international schools must guarantee that they have comprehensive policies in place around the selection and suitability of candidates (potential employees) and that a culture of safer recruiting is proactively developed. Schools must adhere to a systematic and rigorous approach for safer recruitment to ensure the safety and well-being of children and protect them from maltreatment and harm and build confidence in staff. The cost effective and engaging live course is aligned too busy workloads and is accessible for all. Our experts provide key material schools require to ensure safer recruitment processes are followed.

This course delves into the pivotal role of Mental Health Leads in international and independent schools. Participants gain insights into fostering mentally healthy environments, identifying student needs, and crisis response. With a focus on collaboration and prevention, strategies for addressing diverse mental health challenges are explored. Through practical exercises, attendees develop the skills and confidence necessary to navigate this critical role effectively. The course equips educators with the tools to support student well-being comprehensively, ensuring they are prepared to lead mental health initiatives and foster positive learning environments within the unique contexts of international and independent schools.

Data can be used to identify the depth of learning for students, as a key measure of progress and linked to their overall achievement. Schools will need to adapt their teaching programmes to ensure that they are able to use data meaningfully and linked to their respective curricular areas. This training workshop will demonstrate how to adapt your teaching and school based practices using the International data, Internal, GL Series, MAP and Cat 4.